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Seagate Expansion 4TB USB 3.0 3.5" Desktop External Hard Drive STBV4000100

  • Drag and drop file saving right out of the box
  • Fast data transfer with USB 3.0 connectivity
  • 1 year manufacturer warranty

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Founded in 1979, Seagate is the leading provider of hard drives and storage solutions.

From the videos, music and documents that we share with friends and family on social networks, to servers that form the backbone of enterprise data centres and cloud-based computing, to desktop and notebook computers that fuel our personal productivity, Seagate products help more people to store, share and protect their valuable digital content.

Seagate offers the industry's broadest portfolio of hard disc drives, solid state drives and solid state hybrid drives. In addition, the Company offers an extensive line of retail storage products for consumers and small businesses, along with data recovery services for any brand of hard drive and digital media type.

Learn more about the Seagate STBV4000100

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Seagate STBV4000100

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  • Jeffrey W.
  • 8/26/2015 11:21:53 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

2 out of 5 eggsFails and Works, Fails and Works

Pros: Clean and easy to interface with when first installing it is simple and no annoying built in software backup.(hate that on WD's) The transfer rates are fairly fast via USB 3.0 connection..usually I got around 125mbs to about 35mbs at slowest. comes with some sort of auto backup software(tosser in my opinion.) 4TB is a lot of storage and perfect for video storage/data backup.

Cons: After a month or so of owning this thing I plugged it in like usual to do some data backup from my main hard drive(1TB NAS drive WD red label.). This is when trouble started, when I plugged it in the external's hard drive indicator light flashes then stays solid. I wait and wait for something to pop up, I checked under hardware devices in windows and it doesn't see anything. I ended out unplugging it physically from the power bar and usb cable too. I plugged it back in again and was finally able to access this drive. I thought it was maybe a fluke or something or I didn't have the USB cable in properly..ect. So then I start my data backup after I checked to see if my files were ok (they were ok btw.) I proceded to copy a 4GB MPG4 video file and was about 20% through when the progress speed reduced down to 0 and then the progress window locked up completely and wouldn't go away or cancel. I again ended up unplugging the drive and attempting copying a smaller file...worked ok til about 85% then it locked up again. Frustrated I grabbed one of my smaller WD external 2TB drives and copied the files just fine no lockups. I tested the seagate drive with their tools and said there was nothing wrong with it. I have looked on line and other said try the bios I took a long time to transfer all 3TB of video data off the drive to two other drives.(In case the hard drive bios update bricked the stupid thing.) I did the bios update...thing worked for a few weeks then started doing the same stupid thing. I have a 2 year warranty on it but I need the data off I tried backing up to two other externals I have and it locked up. I believe from all I have read and my experience with other external enclosures is that the control on this enclosure is faulty or simply cheap bullpucky. I plan to yank the drive out of the enclosure and backup the data once I put it in a known working hard drive enclosure. All I have to say is Seagate get your ship together and make a better controller for these enclosures! ( the internal drive in the enclosure is good I am sure.) WD went through the same thing a few years back before replacing all the controllers on their faulty enclosures...stand up and take responsibility for a poor product seagate!

Other Thoughts: I did buy this from Best buy as at the time Newegg was out of stock of these and I couldn't wait as I had a video project to finish that week.

Buy a WD external drive they are better than this or the Samsung mini drive externals they are better quality than this!

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  • David L.
  • 7/5/2015 4:25:28 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks

Pros: Saves Files

Cons: None so far

Other Thoughts: I am just using this for backup, so it's unplugged almost all the time. So I can't vouch for it's long-term durability.

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  • Marvin G.
  • 6/16/2015 6:54:58 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsWorks well

Pros: No issues. 100% reliable plug and play and run with Truecrypt. Great for archive storage. Runs all free disk utilities and is an MBT drive. I use it only for USB 2. This one of 10 drives I have running as a storage farm.

Cons: some claims of early failure. Changing design shape seems arbitrary particularly placement of annunciator LED. Thus, not amenable to stacking vertically as LED in other models can be blocked from view.

Other Thoughts: One of 10 continuously operating drives, over 20 external USB drives in the farm all without failure since 2000.

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  • 6/6/2015 2:09:36 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

1 out of 5 eggsJUNK!

Pros: USB 3.0
That is it.

Cons: The drive failed after ONLY 2 days.
Right when i got the drive I backed up lot of my pictures, documents etc. and it went fairly quick. The problem was the day after when I started my computer again I got "data error cyclic redundancy check" and have not been able to recover it yet. Luckily I did not only backup up on to one drive but two separate hard drives so no data lost thank good. Poor quality disk.

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  • Kwon K.
  • 6/4/2015 11:22:31 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsCorrection to my review below

Pros: See 'Other thoughts'.

Cons: The rep I talked to flat out LIED to me.

Other Thoughts: It's been a few weeks since I bought this product. Before I started saving massive data to this, I decided to take this thing apart and confirm what the rep told me; that is, converting the expansion drive's partition to GPT makes the data that was transferred to the expansion drive recognizable by SATA.
I thought this was an oversight on joeham's review, but nay. This baloney of a controller that's attached to the enclosure has a 'secret' as joeham mentioned that makes the data on the drive not recognizable by anything else, even if the partition is converted to GPT.
When I extracted the hard drive from the enclosure and plugged it into SATA, the only thing the computer saw was a drive with only half of the space partitioned with nothing on it. I also tried attaching a 500GB hard drive to the expansion drive's enclosure, and alas, it couldn't read anything from it either.
I had my doubts and I should've known better than to trust a customer rep. That's why I decided to see for myself, but the lying customer rep takes the cake. There's no chance of it being a mistake because I asked her multiple times to make sure and every time I did, she said it'd work.
If you want to be able to retrieve your data when the controller dies (without having to pay for that ridiculously priced Seagate data recovery software or their service), DO NOT get this model. Get the latest model (STEB4000100) which does not have this problem. I'm still mad about the lying rep, but that doesn't really demean the quality of Seagate products.
At least the warranty is only 1 year, so I don't feel like I lost much. Also, the included drive is a ST4000DM000, so getting and taking this apart is cheaper, especially if it's on flash sale (but of course you lose the warranty).

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  • Kwon K.
  • 5/22/2015 3:29:58 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsGood price. Adding to joeham's review.

Pros: - Good value; picked it up during a flash sale.
- Can write at a rate of 120~150MB/s when transferring media files. Naturally, much slower if you're transferring a ton of small files.
- Not too loud, though you will hear it; about as loud as a stock CPU heatsink running at the default RPM.
- If you so desire, you can take out the hard drive from the enclosure and use it as an internal drive. The included drive is a ST4000DM000 as far as I'm aware, so you save money.

Cons: - Comes partitioned as MBR and uses a special controller to make it compatible with Windows XP 32bit; meaning if you use the expansion drive as it is, when you take out the drive and plug it into SATA, the computer won't be able to recognize what's already on the drive. See 'Other thoughts'.
- None functionality wise so far; will update if the drive fails only within a few years.

Other Thoughts: Adding onto joeham's review down below (2 reviews before this), unlike the newest version of the expansion drives(STEB4000100) which comes partitioned as GPT to begin with (hence why the newest model doesn't work in Windows XP 32bit by default but you really shouldn't be using Windows XP anymore), the drive in this older model comes partitioned as MBR and uses a special controller to appear as 4TB for the sake of Windows XP 32bit's compatibility.

To explain things a little for those unaware, a hard drive formatted as MBR can only utilize up to 2.2TB of its space, regardless of its original size. A hard drive formatted as GPT, however, can use 4TB as a whole. The downside is that GPT is only supported in Windows XP 64bit and later versions of OS. Seagate decided to partitioned the drive as MBR and installed a special controller to appear as 4TB to make this product work with Windows XP 32bit by default. Because of this, if you transfer data to the expansion drive, and later decide to take out the hard drive and plug it into SATA for whatever reason (i.e. broken controller), you won't be able to retrieve any data because the computer can't see the whole 4TB if the drive is MBR.

I didn't know if the external drive will still work properly with the special controller if I convert the included hard drive to GPT. So, I called Seagate customer support to ask them and the rep said it's safe to do so, and people have done it before. I converted my drive inside my expansion drive to GPT with no problems and it seems to be working fine. Now that I've done this, if I take out the hard drive inside the enclosure and plug it into SATA, the computer should be able to recognize the data that's already on the hard drive.

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  • Christopher W.
  • 5/3/2015 1:35:22 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsWorks great

Pros: Is USB 3.0. Is somewhat small and can be used on multiple PC's if you physically move the drive. My mobo has USB 3.0 and the transfer of roughly 1 gb worth of pictures took less than a minute. If you don't have usb 3.0 then it takes significantly longer. I use it to store pictures and images of my machines. Good overall drive.

Cons: Would be amazing if it had a LAN port. Networked drives are much better if you are using multiple PC's or are sharing information

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  • Anonymous
  • 4/2/2015 5:51:13 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsIt works but there's a secret

Pros: Inexpensive 4TB drive compatible with XP thru Win 8.1.

Cons: There is a little secret you should know. The internal format is secret. The
USB controller in this drive fakes the OS into thinking it is an NTFS drive
with 4K sectors. Traditionally drives under the 2.2TB limit use 512 byte
sectors. XP can read drives larger than 2TB if they are formatted as 4K
sectors. The Controller in this device presents the OS as such.

If you have a failure of the cheap controller chip, you might think you can
crack the case open and put the drive on a sata dock or put it internal to a
desktop PC and recover the files. But you will be wrong. Windows will see the
drive as an unformatted partition and two unallocated partition. You can't
read them because they have a secret format that only the controller chip knows.

With a standard gpt or mbr formatted drive, you would have some hope of maybe
using a disk data recovery program to get some of the data off the drive by
putting it into a desktop or hooking it to a USB to Sata converter or a docking

So if you loose the cheapo USB controller chip, or it screws up translation,
say due to a power glitch, you loose your data. Or you pay Seagate to recover
it. You can't read it with anything be another Seagate controller.

I confirmed this by removing the internal drive. I put it into a Plugable USB3-SATA-UASP1 and the drive shows up as three partitions and is unreadable in Win 7. This is useless for a reliable backup device (unless you like trusting the USB controller chip). I reformatted it as gpt drive and voila, now it is useable with normal sata controllers (internal desktop or sata docks).

I believe a lot of reviews saying they have problems reading the disk or have
lost data, are due to the translation of disk format by the USB controller, not
actually a failed disk drive.

Other Thoughts: I would suggest for external drives over 2.2TB, avoiding the Toshiba, Seagate
and other mfgr external drives if they advertise XP compatibility. Most
certainly there is some translation going on in the controller. Instead buy a
device that says it doesn't support drives over 2.2TB unless you use GPT. This
means not compatible with stock XP. A good example of a device like this would
be the Plugable USB3-SATA-UASP1. This device uses GPT formatting and supports devices up to 6TB. Also I have Mediasonic probox usb3 4 disk housings that support up to 4TB. I can confirm that these work great with Win7 and 8.1 and
you can remove the drives and put them into your desktop or swap them between
units and the data is readable via the USB interfaces.

The seagate drive is a good organ donor, because its cheaper to buy that a bare drive or similar size. But depending on the controller IC adds another point of failure to the disk drive. The last thing you want to add to your backup drive is a reduction in reliability due to a cheapo USB controller chip.

13 out of 14 people found this review helpful. Did you? Yes No

  • Donald H.
  • 3/25/2015 1:53:18 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsErrors Galore

Pros: None

Cons: No internal fan. Overheats quickly resulting in read/write errors. The included skinny data cable is under capacity.

Other Thoughts: I have 2 of these drives & both have read/write errors occurring anywhere from 1 to 15 minutes after connecting. I tried a test where I replaced the supplied skinny data cables on both drives with stockier USB 3.0 cables I had but this measure only reduces errors for the first few minutes immediately after connecting. Just a fews minutes after connecting the errors begin.

When errors occur, the error handling routine asks if you want to try again or skip the file being processed. Trying again always results in a failure of the current file being read or written. Sometimes I'll even get a message saying "you must reformat this drive before you can begin using it".

In the reviews here one person (kudos to him) said he buys these external drives, opens them up and removes the drives within to use as internal drives. I followed his lead with one of my 2 drives and plugged the removed Seagate drive into an Orico external hard drive docker that I bought on NewEgg (it came with a fat data cable). I had no errors after approximately 60 minutes straight of copying a large volume of data to the Seagate drive while it was mounted in the Orico external docking station, not one error. My conclusion is that cheap parts chosen by Seagate are causing data errors. My 4 TB drive appears to be working fine once I removed it from the error ridden Seagate external housing. Cheap parts, i.e. skinny cable, no internal fan (and possibly the internal USB 3.0 circut board) = data errors.

I killed the warranty on 1 drive (so far) but I wasn't about to go through an RMA scenario with Seagate just to get a refurbished drive as a replacement having the same issues.

1 out of 3 people found this review helpful. Did you? Yes No

  • Lawrence C.
  • 3/13/2015 11:18:03 AM
  • Tech Level: Somewhat Low
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsSeagate Expansion 4TB USB HD

Pros: This hard drive performs as promised. Works well with USB 2.0 and 3.0 and with the Linksys smart router. Moving applications and other files to and from this HD is easy.

Cons: Backup/Restore problem with Windows 7. This drive does not come with software other than for product registration. The Windows 7 Backup/Restore software results in file errors (documented by other users). Downloading Seagate backup/restore software did not solve the problem. 3rd party had to be downloaded and installed.

Other Thoughts: Other hard drives usually come with software, including Seagate

1 out of 1 people found this review helpful. Did you? Yes No

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