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Item#: N82E16822178742

Seagate Expansion 5TB USB 3.0 3.5" Desktop External Hard Drive STEB5000100

  • SuperSpeed USB 3.0 and backwards compatible with USB 2.0
  • Easy and simple to use - simply plug in the power adapter and USB cable
  • Drag and drop file saving right out of the box

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Seagate STEB5000100

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Seagate STEB5000100

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  • DYSON S.
  • 3/20/2016 5:21:55 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat for Linux

This review is from: Seagate Expansion 5TB USB 3.0 3.5" Desktop External Hard Drive STEB5000100

Pros: Doesn't go to sleep by default. Can re-partition and format to EXT4 fs. Fast after optimal partition setup - 180MB/s peak.

Cons: Default partition setup is minimally optimal for 4K according to parted.

Other Thoughts: Using with MythTV and USB3. My Toshiba External USB3 drives go to sleep by default.

Did you find this review helpful? Yes No

  • Jose B.
  • 3/16/2016 10:30:27 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsGreat deal for a bad drive = bad deal

This review is from: Seagate Expansion 5TB USB 3.0 3.5" Desktop External Hard Drive STEB5000100

Pros: Great deal.
Large capacity.

Cons: The drive was only being used for about two weeks before it began to disconnect frequently and have bad sectors on it. I thought the reviews were grossly exaggerated. I was mistaken. The community was correct about these drives. Perhaps Seagate could release a firmware upgrade?

Other Thoughts: I do not recommend, until Seagate can correct the issues with these drives.

Manufacturer Response:

Dear Jose,

Please try running our "SeaTools for Windows" diagnostics to determine the overall drive health:

http://goo.gl/R9KKh4

Please verify that the latest USB chipset drivers and Windows updates are installed for your system, as not having the latest drivers and updates can also cause the symptoms described in your review. Please reference the following support article for more details:

http://goo.gl/t6ASqf

If this does not help, or you have additional questions or concerns, please contact our support staff directly and we will be happy to assist further:

http://support2.seagate.com/

Best Regards,
Seagate Support

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  • Edward W.
  • 3/6/2016 12:22:50 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsUpdated Review (Dissapointted 3.0 Mini B implimentation)

This review is from: Seagate Expansion 5TB USB 3.0 3.5" Desktop External Hard Drive STEB5000100

Pros: 5tb Size - was priced at good deal (at time I got 1tb internal drive basically free after promo costs/etc)
simple design

Cons: Ok as I stated in previous Review - the Mini B 3.0 USB plug - is prone to breaking internally. any amount of up or down flex of the USB cable can easily break the internal connector.
the Short USB 3.0 cable that comes with it barely let me put it next to PC, before the cable caused it to break.
I have since purchased a much longer USB 3.0 to USB mini B 3.0 cable. Why they didnt use the larger USB plug Ill never know - as the case has plenty of room for the standard USB plug

Other Thoughts: I ended up with an RMA by going to Seagate support - this was before I noticed their reply to my review.
I did a advanced RMA - which cost me about 13 USD for them to mail me a working drive, then I return old one in the box they ship me.
I got a different model in return (sea gate back-up plus model) same 5tb space/usb3.0 new in box as replacement.
Then I come and notice they replied to my Review with a code to enter on there website - but "nowhere" do I find a place that lets me enter that code - when I tried in couple places - it failed to work. So i don't see the point in there response if I cannot enter the code, to get the offered assistance from them.

Seagate Response:Dear Edward,

We apologize for the problems experienced with the USB plug on your 5TB Expansion Desktop and would like to talk with you to determine an available resolution. A support case (#05152108) has been created that will reference your review and our response. Please contact us directly using the following link:

http://www.seagate.com/contacts/

Best Regards,
Seagate Support

Look I have had Seagate HDDs last way beyond the expected lifetime (have old 100gig model from 2003 still running 24/7 to this day) had a 300+gig drive fail out of box and need RMA - but I still dont know how to contact Seagate support via the random number they gave me on there website, even after logging into my account. Ill be more then happy to talk to them regarding this review - if there was someplace to enter the number as a reference o.O

Manufacturer Response:

Hi Edward,

Try the following link listed below as this will take you directly to our "Get Support Now" menu that will allow you to contact a support representative directly:

http://support2.seagate.com/

The number provided earlier is your support case reference number that will bring up your review and our response.

Best Regards,
Seagate Support

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 2/27/2016 6:56:00 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsNo issues so far.

This review is from: Seagate Expansion 5TB USB 3.0 3.5" Desktop External Hard Drive STEB5000100

Pros: - 5TB, enough space for backups
- USB 3.0, fast speeds, especially with a SSD drive

Cons: - Needs Power adapter for power.
- USB 3.0 Cable is too short

Other Thoughts: I had this about four months now, and haven't experienced any issues. Good for backing up computers.

Did you find this review helpful? Yes No

  • David P.
  • 2/22/2016 2:41:44 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat drive, lots of storage space.

This review is from: Seagate Expansion 5TB USB 3.0 3.5" Desktop External Hard Drive STEB5000100

Pros: Drive works great, lots of space for my backup files. Seems to be made very well and works every time. The drive light is bright enough to see even in bright light. It seems very fast to copy files to, not quite as fast as external SATA drive, but still a lot faster than a USB 2.0 drive.

Cons: The only con I have with this drive is the USB 3.0 plug on the cable that goes on the back of the drive is very small, and looks like it would be very easy to break off. But this is true of any USB 3.0 cable and is not the problem of the drive, they are all made this way.

Other Thoughts: I would definitely recommend this drive to my friends, and already have.

Did you find this review helpful? Yes No

  • Keegan E.
  • 2/18/2016 6:54:48 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDon't Buy!

This review is from: Seagate Expansion 5TB USB 3.0 3.5" Desktop External Hard Drive STEB5000100

Pros: This was a lot of fun for the very short duration that it lasted.

Cons: Duration lasted was about 6 months. Now it just clicks and i can't use any of the info on it.

Other Thoughts: Save your money.

Manufacturer Response:

Dear Keegan,

We apologize for the problem you experienced with your 5TB Expansion Desktop drive. We would like to talk with you to determine the root cause and available resolution.

A support case (#05423159) has been created that will reference your review and our response. Please contact us directly using the following link:

http://support2.seagate.com/

Best Regards,
Seagate Support

Did you find this review helpful? Yes No

  • Anonymous
  • 2/3/2016 12:55:58 PM

1 out of 5 eggsJunk - DO NOT BUY!

This review is from: Seagate Expansion 5TB USB 3.0 3.5" Desktop External Hard Drive STEB5000100

Pros: Perfect for losing all of your data.

Cons: Purchased 4/24/15, died 10/15/15. Drive just clicks when plugged into the computer, cannot access the data at all.

I've owned many LaCie and Western Digital external USB drives, never a problem with either brand. Seems like Seagate makes a junk product, which many of the reviews appear to back up. Guess I should have read the reviews in more detail, as looking back at them now, there do seem to be a number of fake positive reviews.

And Seagate 'support' is an absolute joke; try another cable, plug it in again, etc., just stock scripts with no real personal 'support'. Plus, although the drive is still under warranty, they make you ship the piece of junk back to them on your own dime. SHADY. Instead, I'm spending more of my own money to purchase a hard drive enclosure to try and salvage the data from this hunk of garbage.

I will never buy another Seagate product again, and heartily recommend that you do not either.

Other Thoughts: tl;dr - DO NOT BUY THIS DRIVE!

Did you find this review helpful? Yes No

  • Caleb F.
  • 1/11/2016 2:52:02 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsLike so many other reviewers here...

This review is from: Seagate Expansion 5TB USB 3.0 3.5" Desktop External Hard Drive STEB5000100

Pros: - Awesome storage device for the money. 5TB is an EPIC amount of storage and the price is hard to beat
- Runs quiet and cool
- Sleek external design doesn't make it an eye sore sitting beside my HTPC

Cons: - The drive has failed just shy of 6 months losing/corrupting all data contained on it. It is very disappointing to lose such a massive amount of data in a single moment. Very disappointing that it happened to be a Seagate drive that did this as well as I've been a huge supporter of their product line for years... Really disgusted at the moment with this whole situation.

Other Thoughts: The drive did excellent and held data for myself and my family perfectly for several months. I understand that drives eventually die, but not shortly before it's 6 month "birthday". It's going to be difficult retrieving the lost content.

Manufacturer Response:

Dear Caleb,

We apologize for the problems experienced with your 5TB Expansion Desktop drive. We would like to talk with you to determine the root cause and available resolution. A support case (#05249645) has been created that will reference your review and our response. Please contact us directly using the following link:

http://support2.seagate.com/

Best Regards,
Seagate Support

1 out of 1 people found this review helpful. Did you? Yes No

  • Danial B.
  • 12/11/2015 8:16:04 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks as advertised

This review is from: Seagate Expansion 5TB USB 3.0 3.5" Desktop External Hard Drive STEB5000100

Pros: Offers ample space for whatever your needs are.

Cons: None

Other Thoughts: Bought one back in June, waited a couple months to see if any issues would arise. No issues found, so I bought another. I currently have 2 of these connected to my living room PC where I use both of these as storage for my plex movie/tv collection and I stream all over the house without any hiccups. No issues or hang ups with these drives. My 1 yr old daughter has even managed to knock one off the TV stand and bent the usb port a bit, but it's still running like a champ.

1 out of 1 people found this review helpful. Did you? Yes No

  • Michael F.
  • 12/5/2015 2:38:14 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNot worth the risk

This review is from: Seagate Expansion 5TB USB 3.0 3.5" Desktop External Hard Drive STEB5000100

Pros: Any pro's are far outweighed by lack of quality

Cons: Like others mine went dead at about 5 months. i can't think of any value to this drive. Even if replaced under the short 1 year warranty i will never be able to trust a replacement.... certainly not with that much data at risk.

Manufacturer Response:

Dear Rick,

We apologize for the problems experienced with your Expansion 5TB Desktop drive, as this is not typical or expected. We would like to talk with you to determine the root cause and available resolution. A support case (#05186666) has been created that will reference your review and our response. Please contact us directly using the following link:

http://www.seagate.com/contacts/

Best Regards,
Seagate Support

1 out of 1 people found this review helpful. Did you? Yes No

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Item#: N82E16822178742
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