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ADATA DashDrive Durable Series HD710 1TB USB 3.0 2.5" Water & Shock Proof Portable Hard Drive AHD710-1TU3-CYL

  • Outstanding Product design
  • Military MIL-STD-810G 516.6 Shockproof Standard
  • IPX7 Waterproof Standard
  • SuperSpeed USB 3.0 Interface
  • 3 years warranty

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the ADATA AHD710-1TU3-CYL

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the ADATA AHD710-1TU3-CYL

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Showing 16 of 16 reviews - Clear Filters

  • Jose R.
  • 1/11/2015 9:49:02 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsAfter less than a Year, drive fails

This review is from: ADATA DashDrive Durable Series HD710 1TB USB 3.0 2.5" Water & Shock Proof Portable Hard Drive AHD710-1TU3-CYL

Pros: Well the only good thing about this drive is that it is affordable which is why I got it in the first place, and its waterproof and "shockproof".

Cons: When I first got this drive I partitioned it to 2 different drives, 1 is for Windows (FAT32) and the other for Mac (Mac Journal). After about less than 2 years, for some reason, the Mac partition cannot be found. I have tried several different macbooks, imac etc but none can read it. The Windows partition still exist and when I look at the properties, it says that the only existing drive is the Windows (250 GB worth). I reserved about 1.75 TB for the Mac as I do a lot of work there. Now I have lost all those files that are crucial to my business.

I am very careful to my products and I dont remember dropping or getting this drive wet, even though its shockproof and waterproof. Makes you think this drive can be put up with everything you do.

Also the connection is very flimsy to the drive. I am guessing they did not spend a lot of R&D to figure out that the integrated USB cord wrap feature can cause the cord to bend making the connection between the drive and your PC very flimsy as other users reported.

Overall, I do not recommend this drive to anyone. Spend a bit more on higher . quality drive.

Manufacturer Response:

Dear Customer,

We are sorry that your HD710 is not working properly. It is unusual that a HD710 is defective; please send it in for an RMA exchange and you will receive a working replacement. Your HD710 has a warranty of 3 years. The ADATA RMA process is a simple and painless procedure. Please feel free to contact us directly.

Thank you,
ADATA Technology Customer Service

Tech Support Email: support@adatausa.com
ADATA Customer Service Department: 1-888-962-3282 Option 4

Did you find this review helpful? Yes No

  • Wade H.
  • 9/27/2014 8:07:17 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsSTAY AWAY - Flawed Design

This review is from: ADATA DashDrive Durable Series HD710 1TB USB 3.0 2.5" Water & Shock Proof Portable Hard Drive AHD710-1TU3-CYL

Pros: None

Cons: Update from my previous review. As I mentioned before the USB port was flimsy and now has completely failed me. ADATA will not cover data backup but won't warranty my drive either. I want my data first before I RMA the drive and ADATA mentioned they would give manager approval as long as I had a data recovery business complete this. They call in and they tell them they will not warranty the drive...And now I cannot get a hold of their support to talk either.

Other Thoughts: Find a different drive to purchase and just take care of it. I should have known this was a mistake from the beginning.

Did you find this review helpful? Yes No

  • R J.
  • 4/5/2013 7:54:48 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsFast drive

This review is from: ADATA DashDrive Durable Series HD710 1TB USB 3.0 2.5" Water & Shock Proof Portable Hard Drive AHD710-1TU3-CYL

Pros: It's fast.

Cons: It lost connection while preparing a backup, now it can't be detected by the OS, neither OS X or Win 7.

1 out of 1 people found this review helpful. Did you? Yes No

  • Daniel S.
  • 1/19/2013 7:17:40 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggs*flush*

This review is from: ADATA DashDrive Durable Series HD710 1TB USB 3.0 2.5" Water & Shock Proof Portable Hard Drive AHD710-1TU3-CYL

Pros: It's cute.

Cons: Totally unreliable connection. This drive frequently dismounts without warning, much to the dismay of TrueCrypt. The problem occurs when the drive is laid flat on a stable surface, making it almost useless when traveling with a laptop. Trying to reposition the cable can cause the drive to mount and dismount several times in succession before it finally hooks up.

I am going to backup my things on it once then toss it in a drawer somewhere, as it is patently unfit for use as a portable hard drive.

Other Thoughts: No wonder it was on sale.

Did you find this review helpful? Yes No

  • Norman J.
  • 1/4/2013 12:20:57 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggs

This review is from: ADATA DashDrive Durable Series HD710 1TB USB 3.0 2.5" Water & Shock Proof Portable Hard Drive AHD710-1TU3-CYL

Pros: Excellent hard drive: Great construction, very easy to use and set up....Cable has great design to be portable and convenient. I was able to back up my entire hard drive in a very short period of time.

Cons: Haven't found any.....I use it to keep my entire picture library and hard drive back up...

Did you find this review helpful? Yes No

  • Wade H.
  • 12/28/2012 7:34:19 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGets the job done

This review is from: ADATA DashDrive Durable Series HD710 1TB USB 3.0 2.5" Water & Shock Proof Portable Hard Drive AHD710-1TU3-CYL

Pros: Have used this daily for 6 months now. The drive itself isn't fast however I am transferring through USB 2.0. I don't expect this drive to be blazing fast but it has not let me down yet.

Cons: Like other posts, the usb port on the drive seems to be flimsy but I am assuming this is done to prevent damaging the internal connection. If you are aware of this, it is as simple as being careful when plugging/unplugging the drive. I have not encountered a situation where I would like a longer cord.

Other Thoughts: Couldn't be happier for a shock and water proof hard drive.

1 out of 1 people found this review helpful. Did you? Yes No

  • Russell W.
  • 12/21/2012 4:13:29 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsVery Slow Drive

This review is from: ADATA DashDrive Durable Series HD710 1TB USB 3.0 2.5" Water & Shock Proof Portable Hard Drive AHD710-1TU3-CYL

Pros: Pretty Yellow Color

Cons: Slow, Slow, Slow, I have several USB 3 drives I use and they run very fast on my computer, this drive runs slower than my USB 2 drives!

Other Thoughts: Not worth the money

Manufacturer Response:

Dear Customer,


Please run ATTO Benchmark to get most accurate transfer rate, if you are transferring large non-compressible files the transfer rate will not be accurate.

If you are still experiencing issues or need additional support please contact our office directly, one of support members will be happy to assist you.

ADATA Customer Service Phone#: 1-888-962-3282 Option 4

Support Email: support@adatausa.com

2 out of 4 people found this review helpful. Did you? Yes No

  • David D.
  • 11/15/2012 2:20:26 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsWorks in a pinch, but with caveats...

This review is from: ADATA DashDrive Durable Series HD710 1TB USB 3.0 2.5" Water & Shock Proof Portable Hard Drive AHD710-1TU3-CYL

Pros: I knew the connector was gonna suck, did research elsewhere, and figured out a more mechanical workaround. Defeats the 'water-proof' factor (stop laughing in the back!) but not the shock-proof.. Needed a quick fix for some heavy vibration issues and this worked.

Cons: The connector is ridiculously easy to wear out without some 'tightening' with physical material to compensate for a defective design. The Engineer behind this flaw (where's the ruggedness?) should be seriously fired.. Thank heavens for the ability to hack something together..

Other Thoughts: Would never recommend this to anyone. However, at the time it was ordered, it fit the price-point to fix a vibration issue eating drives like m&m's.. And with a little tweaking, it fixed the issue (at least for the time being)..

Manufacturer Response:

Dear Customer,

Please contact our office like to know more about the issues you are having so that we can notate them and pass on to our product management team.

ADATA customer service: Phone: 1-888-962-3282 x604; Email: support@adatausa.com. One of support staff members will be happy to assist you.

0 out of 2 people found this review helpful. Did you? Yes No

  • Shayn N.
  • 10/22/2012 9:24:21 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsNeeds a longer cable

This review is from: ADATA DashDrive Durable Series HD710 1TB USB 3.0 2.5" Water & Shock Proof Portable Hard Drive AHD710-1TU3-CYL

Pros: Very quick with USB 3.0.
Looks nice (goes well with a "wow" factor gaming case)
Plenty of space for back ups and file storage

Cons: Cable is way too short. I guess they thought it'd be cute to attach a 1cm cable to the thing. They did it because it can wrap around the side and make it look neat. Well, it's annoying. And I'd rather not spend extra money buying a longer cable just so I can have it sit on the table away from the ground with dust and debree

The colored rubber wrap around the side isn't even attached to it. It's like...thrown onto it. They should have at least did a half-a$$3d glue job or something to make it look presentable.

Other Thoughts: Not really sure how durable it is. I'm not gonna go start smashing it with a hammer or dropping it from my roof. It sits on the ground next to my computer because the cable is too small. Which, in retrospect, is a pretty smart way of making a "durable" external HDD. Make it so the possibility of dropping it is greatly reduced by making the stupid cable 2 inches long.

2 out of 3 people found this review helpful. Did you? Yes No

  • Rick P.
  • 9/20/2012 8:36:19 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

4 out of 5 eggsDOA

This review is from: ADATA DashDrive Durable Series HD710 1TB USB 3.0 2.5" Water & Shock Proof Portable Hard Drive AHD710-1TU3-CYL

Pros: I like these -- I have a black one, a blue one, and decided to get the yellow one to make a set.

Cons: This one was DOA -- head clunk and clank on plates

Other Thoughts: i am sending in for replacement. like them.

Did you find this review helpful? Yes No

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