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Item#: N82E16822236343

Western Digital Red WD20EFRX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

  • IntelliPower 64MB Cache
  • SATA 6.0Gb/s
  • For NAS systems
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The new color of NAS:

Your digital life is unique and you need an internal hard drive that is as individual as you are. For your home or small office network attached storage systems, Western Digital offers a new color-WD Red hard drive.

WD Red hard drives are designed and tested for compatibility in the unique 24x7 operating environment and demanding system requirements of home and small office NAS. With exclusive NASware technology built in, WD Red hard drive improves NAS storage performance by reducing common hard drive concerns in NAS systems including concerns for things like integration, upgradeability, reliability and cost of ownership that are experienced with a hard drive designed for desktop computers.

  • newegg NAS compatibility WD eliminates the confusion. WD Red is the only hard drive for NAS systems that have 1 to 5 drive bays. The drives are designed and extensively tested for compatibility in the unique 24x7 operating environment and demanding system requirements of home and small business NAS.
  • newegg Enhanced reliability With a 35% MTBF improvement over standard desktop drives, the WD Red drive is designed and manufactured to be a more reliable and robust solution.
  • newegg The secret is in the technology–NASware Advanced firmware technology built into every WD Red drive, enables seamless integration, robust data protection and optimal performance for systems operating in NAS and RAID environments.
  • newegg Energy efficient Innovative technology reduces power consumption and lowers the operating temperature, resulting in a more reliable and affordable solution for always on 24x7 NAS environments.
  • newegg 3D Active Balance Plus The enhanced dual-plane balance control technology significantly improves the overall drive performance and reliability. Hard drives that are not properly balanced may cause excessive vibration and noise in a multi-drive system, reduce the hard drive life span, and degrade the performance over time.
  • newegg Premium support and longer warranty coverage Exclusively for WD Red drive customers, free dedicated 24x7 support line. The WD Red drive is backed by a 3-year limited warranty for greater peace of mind.

Learn more about the Western Digital WD20EFRX

Model

Brand
Western Digital
Series
Red
Model
WD20EFRX
Packaging
Bare Drive

Performance

Interface
SATA 6.0Gb/s
Capacity
2TB
RPM
IntelliPower
Cache
64MB

Physical Spec

Form Factor
3.5"

Features

Features
NAS compatibility

The secret is in the technology - NASware

3D Active Balance Plus

Premium support

Enhanced reliability

Energy efficient
Usage
For NAS systems

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Western Digital WD20EFRX

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  • Bryan
  • 5/20/2013 7:34:43 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsLow Noise/Temp, runs great!

Pros: * Perfect for NAS setup
* Quiet, Cool, and easy to setup

Cons: * A little pricey. (I got mine on sale luckily, but really they should be in line with green prices)

Other Thoughts: Running 6x2TB in a FreeNAS setup in RaidZ1.

Specs:
ASRock E350M1 Mini-ITX board w/AMD Dual Core APU
2x8GB Corsair DDR3-1333 memory
6x2TB WD Reds
Fractal Design Node 304 Case
FreeNAS OS running on SanDisk Cruzer 8gb

Did you find this review helpful? Yes No

  • Kilkannon
  • 5/18/2013 10:43:37 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsLove it

Pros: Fast, Quite, with great compatibility and a low heat signature.

Cons: None

Other Thoughts: I bought a pair of these with just a few thought in mind. Speed and Redundancy. I have had hundreds of drives in my hands through the years; of all sizes, makes and models... WD makes some of the best drives (green excluded) on the planet. And the these new Red NAS drives or awesome! They meshed seamlessly with an older NAS sever stepped down to SATA2 and mirrored no problem. The variable speed keeps your power consumption and heat down. But when you need the speed and your server gets tasked they really pick up the game and just GO! I hardly ever hear them, even when they are fully engaged. The sever fan might come on 3-4 times an hour. When it does you'll never hear these drives. So far there hasn't been one hiccup.

Did you find this review helpful? Yes No

  • IT Jim
  • 5/14/2013 6:51:14 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsSo far everything is great

Pros: I purchased these drives to go in a Buffallo NAS two drive system for my home network. Originally I used two 750 GB WD Black drives. I found out early that the drive capacity was inadequite for my needs. So I started researching the WD Red drives. I liked what I saw and checked numerous sites for reviews. I threw the dice and purchased two of these 2 GB Red Drives. Setup were super easy to setup. Simply plug them in and turn the system on. The system recognized the drives and setup them up one at a time. I built this system in January. Thus far I've had no issues with sound or performance. The NAS goes to sleep when all systems are offline and it turns on when a network system is detected. No issues with disconnects or lost data due to the power saving features.

So far so good.

Cons: None so far. I hope the prices come down on these.

1 out of 1 people found this review helpful. Did you? Yes No

  • N/A
  • 5/13/2013 8:52:07 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat

Pros: -They work in Raid
-They are quiet as can be
-Plenty fast for the application
-WD RMA process is great (not needed on these drives yet but I have used it for a WD Black so I know the process)
-Low power usage.

Cons: None

Other Thoughts: Using 8 of these drives in a Xeon E3 with 16GB of ram.
Using NexentaStor as the OS with ZFS RaidZ1 as the raid/file system.

600MB/s read and writes using the Bonnie++ benchmark.

Can't hear them at all, They run cool and low power as well.

1 out of 1 people found this review helpful. Did you? Yes No

  • Rydgaze
  • 5/9/2013 10:05:09 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsDOA

Pros: Bought 2 2TB version for my Dlink 345 NAS. Popped both into the drive and only one was recognized. Checking the drive shows a dent on the drive (not sure if that was a reason) but in anycase it wouldn't be recognized on both DNS 345 and on DNS325. Returned for RMA (down 12 bucks to ship it back). Hopefully the next one will work.

Cons: Concerned about the failure rate. I have other WD drives (few caviar blacks) and they have been stellar. So I have confidence in WD drives.

Other Thoughts: Looking at other comments, I wonder if there is a packaging issue causing these dents and contributing to the DOAs.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Red, as this is not the typical experience with the product. It is unfortunate that you experienced a DOA drive, as our drives are all rigorously tested to ensure they are in good working condition before leaving our warehouse. We understand your situation and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (855) 559-3733, or via our support website at: http://support.wdc.com/contact/contact.asp?lang=en&ct=wdred. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

2 out of 2 people found this review helpful. Did you? Yes No

  • N/A
  • 5/8/2013 8:02:13 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsBought one and a time bomb

Pros: First one was good but packaging could have been better.

Cons: Bought two. Package came with two drives. Both wrapped in bubble wrap and not inside WD's packaging, nor came with any manuals or anything... Just two drives wrapped in bubble wrap. Tested both, first one was good and posted 1863GBs. The second one looked as if something was dropped on the top front panel right above the drive connectors.... Because of this, I believe I basically have a time bomb just waiting to die on me...

Other Thoughts: Fairly disappointed in packaging and now have to wait until something happens. I have put them in raid 0 because they were red nas drives which was my goal.... So sooner or later I may lose all data because something fell on it....

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Red, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you directly. Please use the following link for our replacement procedure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (855) 559-3733, or via our support website at: http://support.wdc.com/contact/contact.asp?lang=en&ct=wdred. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

2 out of 2 people found this review helpful. Did you? Yes No

  • dboyes
  • 5/7/2013 10:57:01 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

2 out of 5 eggsDead out of the box and 'Im getting blamed?

Pros: It theoretically will hold 2 TB

Cons: Dead within a few hours of powering up. not sure it ever worked. RMA'ed it to Newegg and they tell me it has a bent corner? The thing never left my statically protected bench. Clearly they (newegg) got a bad batch of these drives. Come on NEWEGG, do the right thing and RMA these drives for people. If I had it a few months, I could see blaming me, but it literally was out of the box 10 minutes and never worked

Other Thoughts: this is my first problem with WD Red. This drive caused my windows 7 and windows XP to stop booting. then when connected via a USB drive connector, it stopped the Drive management service from starting.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Red, as this is not the typical experience with the product.
We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health.
http://wdc.custhelp.com/app/answers/detail/a_id/940
We do stand behind our warranty and replacement policy and would appreciate the opportunity to resolve this particular issue for you. Please contact us directly at 1 (855) 559-3733, or via our support website at: http://support.wdc.com/contact/contact.asp?lang=en&ct=wdred. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

5 out of 5 people found this review helpful. Did you? Yes No

  • Jase
  • 5/3/2013 10:27:02 PM
  • Tech Level: Average
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsDOA.

Pros: Couldn't tell you, it never worked.

Cons: Well, when it arrived, it didn't work. That's a con.

Other Thoughts: Looking at the other reviews, I should have expected this to happen. Still disappointing though.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Red, as this is not the typical experience with the product.
It is unfortunate that you experienced a DOA drive, as our drives are all rigorously tested to ensure they are in good working condition before leaving our warehouse. We understand your situation, and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties. Our goal is to provide excellent customer service, and part of that goal in this situation would be to replace your drive at no further cost to you, and investigate the cause relating to the products defect.
You may contact us at 1 (855) 559-3733, or via our support website at: http://support.wdc.com/contact/contact.asp?lang=en&ct=wdred. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

3 out of 3 people found this review helpful. Did you? Yes No

  • gk
  • 5/3/2013 12:59:29 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsMultiple DOA drives

Pros: The working drives seem to run fine in my NAS, a couple degrees cooler than the old drives I had

Cons: Had to RMA twice before I got drives that would work. Could be bad packaging by NewEgg (see other thoughts). Going forward I'll only buy "retail" drives which hopefully will be better packaged.

Other Thoughts: These drives seem to be plagued with DOA problems. I ordered two of them to increase capacity of my trusty DNS-323 NAS that was running with two 500GB drives. One of the two drives started clicking as soon as it was in the NAS and was not recognized - I have the latest firmware and the other drive was seen, so it was definitely a drive issue. Had NewEgg RMA me a replacement drive. About one week later the second drive arrives and has the exact same problem! Both times the bubble-wrap packaging wasn't very good and the drives seemed to be loose in the box, which may have been the problem rather than the drives themselves. This time I decided to do the RMA directly with Western Digital. The replacement drive arrived earlier this week and it has been working fine. Wasted a lot of my time testing and doing RMA's - I'll be thinking twice about buying hard drives from NewEgg in the future; would have been better off paying a bit more to buy a better packaged drive locally.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Red, as this is not the typical or intended experience with the product.
We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal.
Should you require any further assistance, we would appreciate the opportunity to help, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (855) 559-3733, or via our support website at: http://support.wdc.com/contact/contact.asp?lang=en&ct=wdred. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

3 out of 4 people found this review helpful. Did you? Yes No

  • Potato
  • 5/2/2013 3:21:18 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggs2nd drives in and LOVING it!

Pros: This is my second drive and I am truly impressed. Western Digital fixed all the things wrong with using Green drives in a NAS/RAID setup and I couldn't be happier. Jumper fix worked flawlessly again and I'm living care free. Newegg took much better care this time around with the packing of the drive so I gave a 5-star rating, thank you NewEgg. As I stated before, with the stability and rock solid performance shining I am placing an order today for a 3rd. Western Digital really out did themselves with this line (see con).

Cons: My one and only complaint about this series is that the warranty is only 3 years. They could've bumped it to 4 or 5 years which, in my opinion, would increase sales.

Other Thoughts: Wish is was a little cheaper... I may just have to wait for a sale or coupon for drives 4 and 5, as my plan is to rotate out all current drives in favor of these little babies and into my storage servers; making the Western Digital Reds my exclusive storage hard drive of choice.

0 out of 1 people found this review helpful. Did you? Yes No

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Buzz

Defective unit upon arrival - getting blame put on me by NewEgg

1 out of 5 eggs
I bought 4 of these to go in my new NAS. Out of the 4, 1 was DOA. Nothing would read it. Mind you, I've been doing this ...
— Tommy 10/12/2012

So far, so good

5 out of 5 eggs
Combo price with a Synology DS212j brought the price down by $50. The reviews say this drive is quiet, and they are ...
— Kevin 7/22/2012


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