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Item#: N82E16822236343

WD Red 2TB NAS Hard Disk Drive - 5400 RPM Class SATA 6Gb/s 64MB Cache 3.5 Inch - WD20EFRX

  • Storage for 1 to 8 bay NAS solutions
  • NASware 3.0
  • 3D Active Balance Plus

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WD20EFRX

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the Western Digital WD20EFRX

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  • ERNEST F.
  • 5/20/2016 3:03:01 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsWD Red 2TB NAS review

This review is from: WD Red 2TB NAS Hard Disk Drive - 5400 RPM Class SATA 6Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: Running 4 of them in a Freenas 9.10 setup (iscsi with VMWare-20vm's) . Works great. Hopefully , they last a few years. No noticeable slow down. I am running a home setup and not a business.

Cons: None. for now.

Did you find this review helpful? Yes No

  • scott t.
  • 5/18/2016 11:59:00 AM
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsGreat Drive

This review is from: WD Red 2TB NAS Hard Disk Drive - 5400 RPM Class SATA 6Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: Have never had one fail currently running 3 in RaidZ1

Cons: Should have went with 3tb, not worth saving a few $$$ upfront.

Did you find this review helpful? Yes No

5 out of 5 eggsEasy Setup

This review is from: WD Red 2TB NAS Hard Disk Drive - 5400 RPM Class SATA 6Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: I mean its 2TB. Its a lot of space for whatever you are doing. Installation was nice and fast as you would expect.

Cons: It is probably more memory than you need unless you are editing or something.

Other Thoughts: If you are a normal consumer, just get 1 TB. That will hold you over

Did you find this review helpful? Yes No

  • Kevin P.
  • 3/17/2016 5:12:37 AM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsNew and refurbished WD20EFRX drives don't last as long as they should

This review is from: WD Red 2TB NAS Hard Disk Drive - 5400 RPM Class SATA 6Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: They hold 2TB of data (or 1.82TB available after formatting).

Cons: 1. Bought two of these drives. One failed in June 2015 and I was sent a refurbished replacement drive which I had never used since I received it (bought a new WD20EFRX and put that new one in my NAS).
2. The second original drive failed two week ago and I sent it back and got another refurbished one.
3. I put the first refurbished replacement drive in my NAS and it lasted two weeks. Had a ton of bad sectors. I was going to ship this bad drive back to WD but wanted to wipe it so I removed it from my NAS to put in a spare computer to wipe, and the power connector port broke when attaching the power cable.
4. I then tried to install the refurbished drive I just received from WD, and it only shows as a 1TB drive.

If the above experience doesn't warrant a 1 star review, I don't know what does.

Other Thoughts: I used to use 1TB Hitachi drives in this NAS and never had any problems with them (replaced them with 2TB WD Reds after I ran out of space on them. My experience with WD Reds is very disappointing. I guess it is time to switch to Seagate.

Manufacturer Response:

Hey There Kevin P.,
Thanks for sharing your experience and bringing this to matter to our attention. With 4 drives exhibiting the same behavior lends us to wonder if your enclosure could benefit from a firmware update, as well as a diagnostics test to rule out compatibility or hardware concerns. The link below points to our product features; it is recommended viewing the compatibility list of NAS devices tested and supported for use by vendor, along with checking for compatibility with your NAS manufacturer to verify you are using the best drive in your particular NAS.
“WD Red NAS Hard Drives Product Features”: http://www.wdc.com/en/products/products.aspx?id=810

In order to rule out a false bad sector code from your NAS, we always recommend testing the drive outside the enclosure with our Data Lifeguard Diagnostics Utility. Please follow this link for assistance testing a drive.
“How to test a drive for problems using Data Lifeguard Diagnostics for Windows”: http://support.wdc.com/KnowledgeBase/answer.aspx?ID=940&lang=en

We were not able to locate you in our system from the information provided in this Newegg review, but we would very much appreciate you contact us directly via phone or Email below so we can address this matter fully and help provide a good solution to your overall experience.

Need Help? Please follow the link below for further assistance or contact us at 1(855) 559-3733.
https://wdsupport.wdc.com/sfdc/case.aspx

1 out of 1 people found this review helpful. Did you? Yes No

  • Aaron A.
  • 2/28/2016 2:38:28 PM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsGreat Product, easy to setup and use

This review is from: WD Red 2TB NAS Hard Disk Drive - 5400 RPM Class SATA 6Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: Its used in a DVR and it stores up to a month of 24 hr recording on 16 cameras.

Cons: NONE yet

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  • Anonymous
  • 2/17/2016 3:57:15 PM
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsGreat Product!

This review is from: WD Red 2TB NAS Hard Disk Drive - 5400 RPM Class SATA 6Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: Good Lasting
Easy to install
Was a good price

Cons: Havent found anything as of yet

Did you find this review helpful? Yes No

  • Robert F.
  • 2/6/2016 8:10:08 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggstwo stars rapidly dropping to one - whir-whir-whir in 10 minute increments - confirmed

This review is from: WD Red 2TB NAS Hard Disk Drive - 5400 RPM Class SATA 6Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: The reviews looked good. My experience - not so much.

Cons: I'm under 90 days w/this replacement 2 tb hard drive. Dropped into an existing two disk d-link nas (raid 1) that's been quietly chugging away for years. I got 4 years (?) or more out of the previous drive before failure.
This replacement "red" drive - 24 hours a day, 7 days a week - whir-whir-whir in approx. 10 minute increments.

One thing I confirmed today - powering up nas degraded - without the red dirve - noise goes away - it's the red drive acting up, burning itself out.

Today - went as far as checking the only (command line) tool to check firmware. It comes up "not needed".

Googling this model - I'm not alone. It's going to burn itself well before the 3 year warranty period. Probably too late for a return to newegg.com. Disappointed.

A few details from firmware update utility:

C:\_temp>wd5741 -d1
WD5741 Version 1
Update Drive
Copyright (C) 2013 Western Digital Corporation


WDC WD20EFRX-68EUZN0 82.00A82 Drive update not needed

C:\_temp>

Manufacturer Response:

Hello Robert F.,
Thanks for bringing your concerns to our attention. It is important both drives within a RAID to be the same manufacture and model as our RAID enabled drives utilize TLER (Time Limited Error Recovery) to ensure both drives spin up together. The WD Red is designed in cooperation with many NAS Raid enclosure manufacturers such as your D-Link; we have a compatibility list by manufacture within our Product Features web page, and for your convenience we’ve placed a link to this article below.
“WD Red Product Features”: http://www.wdc.com/en/products/products.aspx?id=810

Excessive spin up and idling or load/Unload cycles may be an indication the drive is not kept busy enough. This may be alleviated by running the WD Red SMART load/Unload utility to modify this behavior to wait longer before positioning the heads in their park position and turning off unnecessary electronics. Please follow the link below to download and read the instructions for performing this upgrade.
“WD Red Downloads”: http://support.wdc.com/product.aspx?ID=619&lang=en#

If you feel there may be a problem with the drive, it is recommended testing the drive outside the enclosure and running our Data Lifeguard Diagnostics Utility. This may require utilizing a USB to SATA adapter or external enclosure; and follow the link below for more information.
“How to test a drive for problems using Data Lifeguard Diagnostics for Windows”: http://support.wdc.com/KnowledgeBase/answer.aspx?ID=940&lang=en

We would appreciate the opportunity to address your concerns further by phone or Email below. If you would please mention this Newegg review with the support team member upon your initial contact, we will be happy to work with you and find a suitable solution.

Need Help? Please follow the link below for further assistance or contact us at 1(855) 559-3733.
https://wdsupport.wdc.com/sfdc/case.aspx

1 out of 1 people found this review helpful. Did you? Yes No

  • Rodney H.
  • 1/7/2016 8:13:23 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggs

This review is from: WD Red 2TB NAS Hard Disk Drive - 5400 RPM Class SATA 6Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: Runs cool and quiet
Fair price
Well packed

Cons: None

Other Thoughts: Installed in a Netgear Stora NAS as JBOD. Transfer times could be better but that's a Stora fault and not the RED. Will buy another down the road for the Stora (reconfigured and pair with the original in RAID). Will update if issues arise.

Thanks NewEgg!

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  • Robert M.
  • 1/3/2016 3:08:36 AM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsBig, quiet, solid -- What's not to like?

This review is from: WD Red 2TB NAS Hard Disk Drive - 5400 RPM Class SATA 6Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: Title says it all; plenty of storage for my archival material, absolutely silent in my Buffalo NAS setup (at about 5 feet distance), has run 24-7 for about a year with nary a whimper. Cost v. capacity is now very favorable. Will buy another when budget permits.

Cons: No known problems at this time. This drive did cost more per Tb than some drives, but even most of that small quibble has disappeared at current prices. As WD makes clear, this unit is optimized for NAS service, and is not intended as the primary or secondary drive in a desktop/tower system. Its bigger brothers in the 3 and 5 Tb sizes seem to be less well-regarded (3 eggs vs 4 for this'n); not sure why this should be, but prospective purchasers should review the comments on those units with care.

Other Thoughts: Those seeking a quiet, reliable and cost-effective NAS solution should give this guy a careful look. I'd certainly recommend it to anyone wanting well-performing, dependable bulk/archival storage.

Did you find this review helpful? Yes No

  • Anonymous
  • 11/20/2015 2:49:24 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsFine HDD

This review is from: WD Red 2TB NAS Hard Disk Drive - 5400 RPM Class SATA 6Gb/s 64MB Cache 3.5 Inch - WD20EFRX

Pros: Firmware features that benefit use in a NAS or RAID setup. The unit has only been deployed for about 2 months as of today with no issues. Will update in the future if any issues arise prematurely.

Cons: Rated at 1/1x10^14 URE so this is not an enterprise grade drive (e.g. 1/1x10^16 URE adds a price premium). Keep this in mind if you are using this drive for storage of critical data and plan for drive failure accordingly.

Did you find this review helpful? Yes No

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Item#: N82E16822236343
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