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Western Digital WDBHG70000NBK-HESN 1080p WD TV Live Streaming Media Player with Wi-Fi (Black)

  • Play virtual any file from a USB, Network drive and more
  • Stream premium content like YouTube, Netflix, Pandora and more
  • Full-HD 1080p, HDMI, composite video output
  • Easy to set up
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Learn more about the Western Digital WDBHG70000NBK-HESN

Model

Brand
WD
Model
WDBHG70000NBK-HESN

General

Interface
Ethernet
USB 2.0 (2) (input)
HDMI (output)
Composite A/V (output)
Optical audio (output)

Features

Features
Enjoy Internet entertainment on your TV

Play your personal media collection

Built-in Wi-Fi and intuitive interface

Ideal For
- Streaming hit movies, TV shows, sports, games, and popular Internet entertainment such as YouTube, Facebook, and more
- Enjoying your digital media library in Full-HD 1080p on the biggest screen in the house
- Playing a wide variety of file formats including MKV, MP4, XVID, AVI, WMV, and MOV
- Wirelessly streaming videos, music, and photos to your TV
- Playing media from USB drives, network drives, and any PC or Mac computer in your home

Languages Supported:
-User Interface:
English, French, Italian, German, Spanish, Portuguese, Portuguese (Brazil), Simplified Chinese, Traditional Chinese, Korean, Japanese, Russian, Turkish, Hebrew, Arabic, Polish, Czech, Dutch, Swedish, Hungarian
-Subtitles:
English, Dutch, French, Italian, German, Spanish, Portuguese, Polish, Russian, Arabic, Danish, Finnish, Norwegian, Swedish, Greek, Hebrew, Turkish, Czech, Slovakian, Hungarian, Romanian, Bulgarian, Serbian, Ukrainian, Simplified Chinese, Traditional Chinese, Korean, Japanese, Thai, Hindi, Malay/Bahasa
-Multi-Lingual Input:
English, French, Italian, German, Spanish, Portuguese, Russian, Dutch, Polish, Swedish, Norwegian, Hungarian

Compatibility:
- HDMI, Full HD (1080p), AAC, MP3, JPEG, H.264, Dolby Digital Plus, Dolby TrueHD, DTS 2.0,
DLNA, Bonjour, Windows Vista, Windows 7, Adobe FlashLite

Media Formats
- Video: AVI (Xvid, AVC, MPEG1/2/4), MPG/MPEG, VOB, MKV (h.264, x.264, AVC, MPEG1/2/4, VC-1), TS/TP/M2T (MPEG1/2/4, AVC, VC-1) MP4/MOV (MPEG4, h.264), M2TS, FLV (h.264)
- Image: JPEG, GIF, TIF/TIFF, BMP, PNG
- Music: MP3, WAV/PCM/LPCM, WMA, AAC, FLAC, MKA, AIF/AIFF, OGG, Dolby Digital, DTS
- Playlist: PLS, M3U, WPL
- Subtitle: SRT, ASS, SSA, SUB, SMI

Specifications

Specifications
4.9" x 3.9" x 1.2"
0.42lb

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the Western Digital WDBHG70000NBK-HESN

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  • David B.
  • 9/22/2014 7:28:17 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsWD TV Live

Pros: Excellent media player for the price, it has numerous media content for all.

Cons: Do not connect your external hard drive, it will corrupt all the data and force you to format the entire drive. Believe me i know. It is best to have a backup if you still intend to connect your external drive.

Did you find this review helpful? Yes No

  • Ron R.
  • 8/11/2014 3:38:09 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGreat device with fiddly networking

Pros: Very inexpensive, great video quality, efficient gui, works flawlessly with attached USB storage, really nice (free) virtual remote for mobile devices, most of the same services that are available on Roku

Cons: Network shares are very fiddly but free workarounds are available

Other Thoughts: Refurb is as good as new but comes without batteries for (good sized) remote and any documentation whatsoever (available at support.wdc.com). I bought this to access a huge collection of videos on my main desktop machine in another room and for the most part it does this well. Media accessed via one of the two USB ports is cataloged quickly and plays flawlessly. Subtitle and DVD handling are excellent.

However, given that the main reason to buy the WDTV Live over Roku, for example, is the potential to stream all kinds of media wirelessly, networking the device is more challenging than it should be. Setting up network shares requires an intermediate knowledge of Windows networking to begin with and the problem for almost everybody is that the shares don't hold.

This is as much a Windows problem as it is the device's. Windows uses what is called a "master browser" to create the WDTV catalog. If you only have one Windows device turned on in the local network the shares work pretty well. But if you turn on a laptop, for instance, before you turn on the machine with the media, there's a good chance the laptop will become the master browser and your shares will be invisible. Even when network shares "worked" some of my shared volumes were never visible to the WDTV. Frankly, it's just too fiddly to be worth bothering with.

Fortunately there is an easy way around this problem: install the free Plex server on the machine with the media and connect it to the WDTV via DLNA. Plex does a great job of organizing movies, tv shows, photos and music and it's a snap to set up. Most importantly, it doesn't matter what else is going on with the network and your USB attached media is still accessible. The only drawback I've found is that when connected via DLNA, the WDTV cannot access external subtitles. Embedded subtitles work fine. Also DLNA does not support DVD menus which the network shares option does. Videos with external subtitles and DVDs can be put on an attached USB drive. Any services such as Netflix or Spotify are still available when remote media is accessed via Plex.

I suppose one could also use XBMC rather than Plex but I am personally not familiar with XBMC.

Perhaps it shouldn't require a third party solution to work as advertised but for the money, I'm completely happy with the WDTV. If you're considering a purchase, do yourself a favor and skip network shares altogether and go right to Plex. Another plus for Plex is that there are inexpensive mobile apps that let you access your media from anywhere (a browser version for remote access is of course free). Despite its quirks the WDTV makes me think more highly of Western Digital.

Did you find this review helpful? Yes No

  • Paul T.
  • 7/7/2013 2:10:34 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsDIED after 4 months - not worth it

Pros: worked well out of the box

Cons: stop reading the movie file in the middle of watching a movie. I guess refurb does not mean that it is really good as new, just means manufacturer was able to make it work for now bit really does not know if patch work to make it function properly really fixed the problem. No more refurbs for me going forward, at least not from WD, their refurbs don't seem to be reliable.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD TV Live Streaming, as this is not the typical experience with the product.
We recommend ensuring that your device is up to date with the latest firmware, as this may easily resolve the problems you are experiencing. Firmware updates are deployed to improve functionality of devices. Information regarding the procedures of how to update the firmware for your device manually or automatically can be located at the following link.
http://wdc.custhelp.com/app/answers/detail/a_id/5749
Should your device require replacement under warranty, we stand behind our warranty and would like the opportunity to replace your device for you directly.
You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

0 out of 1 people found this review helpful. Did you? Yes No

  • patrick k.
  • 4/7/2013 5:31:28 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsCant see Shares

Pros: none

Cons: Its stopped accessing my network shares from my windows 7 machine it worked fine for a couple of weeks and now it wont take my username or password. I got this thing so I could just watch videos without dealing with a computer but its turn into another mess which isnt what I wanted. The thing is useless to me till I spend the time to troubleshoot it

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD TV Live Streaming, as this is not the typical experience with the product.
We recommend ensuring that your device is up to date with the latest firmware, as this may easily resolve the problems you are experiencing. Information regarding the procedures of how to update the firmware for your device manually or automatically can be located at the following link.
http://wdc.custhelp.com/app/answers/detail/a_id/5749
Should accessing shares work and then abruptly stop working, then there may have been some changes to your OS.
We recommend verifying that sharing is enable for the file locations, as well as the appropriate permissions through Windows, as the player may no longer be allowed access to the location through Windows.
How to share a folder in Windows that can be viewed with the WD TV Live, Live Streaming, Live Hub, or Live Plus
http://wdc.custhelp.com/app/answers/detail/a_id/3787
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Did you find this review helpful? Yes No

  • Frances H.
  • 4/5/2013 2:05:17 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsExcellent Product - Well worth the investment

Pros: Excellent Video Support - DVD VOB, 720p and 1080p formats in MKV or .TS, AVI, XVID support

FLAC as well as Mp3 support

Optical Toslink Output
HDMI Output

Cons: No gapless FLAC or Mp3 Playback

Slide show interface (for photos) could be better.

Other Thoughts: Great for playing video off of network shared drives in your home network. I've had two for nearly 2 months and I love this for video

Did you find this review helpful? Yes No

  • Noel K.
  • 3/25/2013 9:30:01 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsNice Media Player

Pros: Small, powerful, nice interface, plays just about all types of media files, including VOB which I need. Refurb was in perfect condition and everything works great. Glad I took a chance. I have an identical player I got earlier and liked it so much I got this again for different room. Saved about 30 percent on price.

Cons: Like my other one, it has weak wireless range. Not sure if it can pick up n type wireless, it does pick up the g band.

Other Thoughts: Dont get the new WD Play version of this media player if you want to play VOB files cuz it doesnt. The Play version is almost same as Live but is cheaper and didnt meet my needs. So check it closely if you are interested.

2 out of 2 people found this review helpful. Did you? Yes No

  • Amelia W.
  • 3/19/2013 9:25:46 PM
  • Tech Level: Average
  • Ownership: more than 1 year

1 out of 5 eggsLook Elsewhere

Pros: Worked Great when hooked up wired but never worked correctly wirelessly.

Cons: Had I known I was going to waste so much time on this pc of c__p I would have spent my money someplace else. This is so slow and half the time does not work. Junk! I want to crush this up cause nobody else needs to go through all of the headaches I have just to get this to work. It is too dam slow. For a $100.00 I could have spent on something else that at least worked!

Other Thoughts: Never buy Refurbished. You are buying someone else problems.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD TV Live SMP, as this is not the typical experience with the product.
We recommend ensuring that your device is up to date with the latest firmware, as this may easily resolve the problems you are experiencing. Firmware updates are deployed to improve functionality of devices. Information regarding the procedures of how to update the firmware for your device manually or automatically can be located at the following link.
http://wdc.custhelp.com/app/answers/detail/a_id/5749
Information regarding firmware releases, and the functionality that has been added can be found at the following link.
http://www.wdc.com/wdproducts/updates/?family=wdfwdtv_live_G3
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Did you find this review helpful? Yes No

  • Brian V.
  • 3/19/2013 8:34:36 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat Solution

Pros: Netflix, HuLu , Slingbox works great and awesome usb access to multiple file formats... two USB for hard drives and thumbs...

Cons: None

Did you find this review helpful? Yes No

  • William C.
  • 3/16/2013 6:14:06 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsUPDATE to "DOA - Too bad!"

Pros: I really like this device. Received a replacement unit directly from Western Digital via Advanced RMA.

This streaming media player can play almost any file format, and it has a few good apps, namely Netflix. Works great with external hard drive, flash drive, or Samba network share. Wi-fi is pretty good (see other thoughts). Really like the iPhone controller app - you can get rid of the IR remote and just use your iPhone/iPod over wi-fi.

Cons: Overall, a great unit. However, the GUI leaves some stuff to be desired. I took off an egg for this - would like to see additional customization (can't really uninstall apps you don't need, etc.).

Other Thoughts: This is a really nice streaming media player. I believe it has far more capabilities than Apple TV, Roku, etc. That said, there is not a ton of information on the web since WD doesn't have great market share in the streaming media player world. AVSForum has some good information. WD reps were really helpful on the telephone for troubleshooting.

As far as Samba streaming over wi-fi goes, I did run into a problem. Video streams stuttered quite a bit over wi-fi. The router was determined to be the culprit - unfortunately the good old WRT54G2 just can't handle the bitrate at 54 mbps max. The built in wi-fi adapter for the streaming media player has wireless N though, so the WRT54G2 is getting replaced asap. I was told that old school, first revision wireless N could be enough (150 mbps). WD rep suggested that I get a dual band 300/300 2.4/5ghz router just in case. Not a very expensive replacement.

I would recommend this streaming media player. If you can get over the fear of having to RMA a DOA unit, this is a better way to go than Apple TV, etc. If you happen to get a DOA unit, just ask for Advanced RMA. Western Digital paid for return shipping, so all the replacement cost me was a couple days and a temporary credit card charge.

2 out of 2 people found this review helpful. Did you? Yes No

  • Jorge M.
  • 3/8/2013 10:23:51 AM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggswow

Pros: It plays all my video files smoothly

Cons: netflix does not work, and when it does work it is REALLY SLOW, if you play a movie and fast forward a bit it gets stuck, i have a 2tb external hardrive that has movies and pictures in it when i disconnect it to add more videos it takes about 15 minutes for the wd tv to connect to it EVERYTIME

Other Thoughts: DO NOT BUY THIS. The interface is slow, netflix is slow, it takes 15-20 minutes to read your hard drive if you removed it,you only get about 30 apps,its just really bad.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WDTV Live Streaming, as this is not the typical experience with the product.
We recommend ensuring that your device is up to date with the latest firmware, as this may easily resolve the problems you are experiencing. Firmware updates are deployed to improve functionality of devices, and add compatibility & features. Information regarding the procedures of how to update the firmware for your device manually or automatically can be located at the following link.
http://wdc.custhelp.com/app/answers/detail/a_id/5749
Your device may need a factory reset to defaults, which you should apply after updating to the latest firmware. This can be achieved through the system preferences or via the Reset switch on the bottom of the unit.
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

0 out of 1 people found this review helpful. Did you? Yes No

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