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WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

  • Exclusive SilkStream technology
  • 24x7 reliability for always-on video streaming
  • Ultra-cool operation
  • Whisper quiet
  • 3-year limited warranty
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Learn more about the Western Digital WD20EURX

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Western Digital WD20EURX

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Showing 19 of 19 reviews - Clear Filters

  • STANLEY U.
  • 6/6/2014 6:48:28 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsTIVO Installed

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: Simple cloning using ORICO cloning dock. Using in a ROMAIO OTA unit. Also using in TIVO 4 tuner cable unit. Both have been performing over six months with no issues. Removed both HD from both unnits and have stored in fireproof safe. Saves hassel of shipping units back to TIVO for replacement. No down time on recording.

Cons: None so far.

Did you find this review helpful? Yes No

  • Warren M.
  • 5/25/2014 1:37:42 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggssilent, cool. great TiVo upgrade

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: replacement for TiVo HD model. easy swap in using on-line utilities. very quite - have to put your ear closer than 2 inches to tell it is spinning. barely warm under stress.

Cons: remember this is an AV drive, double check that you know what that means

Did you find this review helpful? Yes No

  • Stan K.
  • 5/21/2014 5:03:25 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsSolid so far

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: Fast drive. I use it mainly for video and photo editing purposes. The drive can get copy speeds of up to 70-90mbps from a USB 3.0 external drive which is quite fast compared to my other SATA drive.

It works perfectly for video editing. I set-up my video cache on the drive and it flies.

Cons: It sometimes lags out and takes some time to view files. I had an odd bug that the drive would go to 100% load and crash... but that stopped

Other Thoughts: It did not come in a manufacturer package. It came in a newegg box and plastic wrapper and no info for warranty or any screws.

Did you find this review helpful? Yes No

  • Gino H.
  • 4/30/2014 3:54:47 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsGreat performance

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: Large storage, small price.

Cons: None

Other Thoughts: Using as data storage device with OS and Apps on an SSD.

Did you find this review helpful? Yes No

  • Barry S.
  • 4/28/2014 11:23:56 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat for DVR

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: A great replacement to a 6-yr-old 1TB WD green drive. I'm using this in a Tivo HD. Used winMFS software to copy everything from old drive to this one.

Copy was flawless and it's been recording away for over a week now.

Does exactly what I expected it to. Recommended.

Cons: none

2 out of 2 people found this review helpful. Did you? Yes No

  • Richard C.
  • 4/23/2014 10:23:06 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDOA

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: None

Cons: DOA. Started the clicking sound once power is turned on. So far I am batting 1.000 for WD bare drives as far as them working the first time.

Other Thoughts: If it were not for the price I would not bother but I include the cost of sending them to WD for replacement to the price of drive it would not be worth it. WD is always good about returns. You don't always receive the equivalent drive though but for purpose that is fine.

Manufacturer Response:

Hello Rich,
All Western Digital products are tested and determined to meet WDs stringent quality standards before they are shipped to our retailers. We understand your situation and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8

We would appreciate the opportunity to assist you directly in order to address any further concerns you may have with the device and/or your experience. You may contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

0 out of 1 people found this review helpful. Did you? Yes No

  • R M.
  • 4/21/2014 11:11:37 AM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day

5 out of 5 eggsA Word About Quality

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: Records 3 different TV programs at once and we can also watch another already-recorded TV program at the same. It does all this with no glitches in picture or sound, and it's so quiet we can't hear it running.

Part of WD's "green" series which feature low heat, low noise, low power and low vibration which makes them ideal for video recording / DVR, data storage, or as a backup drive.

Cons: none so far

Other Thoughts: Noticed there aren't many reviews of this model yet. We actually have the 1TB version which we bought last year. It's the quietest traditional hard drive we've ever owned, and it has worked flawlessly in our Home Theater PC.

Recently we noticed some momentary glitches in picture & sound when watching recorded TV shows. I think it's due to the latest version of our Avast free anti-virus which appears to continuously scan any "streaming" media. When we temporarily disabled the streaming "shield" component of Avast the glitches ceased and we got smooth playback again.

4 out of 4 people found this review helpful. Did you? Yes No

  • Robert H.
  • 3/6/2014 5:42:19 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsExcellent

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: What can I say here plugged it in and it worked.

Cons: None

Did you find this review helpful? Yes No

  • Bill C.
  • 3/2/2014 4:54:50 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsBad drive, bad,bad, bad

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: I'm thinking :-)

Cons: After installing the drive I began to have boot up problems with the machine. I see I am not the only one who has experienced this.
After taking the drive out of the machine, all was good again.

Other Thoughts: Drive RMA'd this morning, will be shipped back tomorrow. Newegg rates A-1 with me in customer service.

Over the years I have had many WD drives, I believe this is my 1st one with problems.

I will buy a WD drive again when I need a spinner.

Manufacturer Response:

Dear Bill,
Western Digital takes great care in ensuring that all of our drives are in good working condition before they are shipped to our retailers, which is why it is unfortunate you received a non-functional drive. Please consider contacting our support, should you require any warranty replacement assistance. We can be reached at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

4 out of 9 people found this review helpful. Did you? Yes No

  • Alexander B.
  • 2/20/2014 10:35:15 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsGood value, works fine

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: Very good value, WD has a low fail rate and no problems so far.

Cons: Drive is fairly slow even when connected via SATA3. Benchmarks should be higher than 1TB alternatives and instead are below.

Other Thoughts: Good for storage, but if I had to do it over again, I would not install a main OS on this device because of speed issues.

Manufacturer Response:

Dear Mrdurden,
We want to extend our apologies for the issue you have experienced. Please note that our WD Green Power line of internal hard drives (Including the WD AV-GP) are designed for use as secondary storage drives in PCs, for external enclosures and other applications for which low noise, low heat and low power consumption are the priority. WD offers industry-leading product variety for different market needs, and when speed/performance is a priority then we recommend the WD Black family of disk drives.
http://www.wdc.com/en/products/internal/desktop

If we can be of any further technical assistance, please contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs

0 out of 7 people found this review helpful. Did you? Yes No

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