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WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

  • Exclusive SilkStream technology
  • 24x7 reliability for always-on video streaming
  • Ultra-cool operation
  • Whisper quiet
  • 3-year limited warranty

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WD20EURX

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the Western Digital WD20EURX

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Showing 22 of 22 reviews - Clear Filters

  • Robert D.
  • 1/21/2015 4:51:41 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsAnother excellent drive from WD

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: Stable, quiet, always reliable.

Cons: None

Other Thoughts: I have been using WD drives since I started building machines in the early 90's. I have never had one go belly-up. Some bad sectors here and there but no bricks....ever!
They make a quality product for a decent price. For those that have had issues they either got a bad batch or they aren't paying attention to proper handling and installation. I'm guessing the latter. This is the 2nd AV model I have put in a TIVO in the last 6 years and they work beautifully. Quiet, cool and never a complaint.

1 out of 1 people found this review helpful. Did you? Yes No

  • Ronald L.
  • 1/21/2015 1:48:26 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggswd 2 tb AV drive for DVR

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: there are no pros when the drive fails with your dvr in when you really need out place got broken into and we could not retrieve the data

Cons: drive failed before the years was up

Other Thoughts: need to work harder on a better product

0 out of 2 people found this review helpful. Did you? Yes No

  • Bryan C.
  • 8/7/2014 5:19:37 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsWorks well, but really slow

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: Works, 3 year warranty, lots of space, low cost

Cons: Really slow. No really, read that again...realllly slow. Don't use this for anything other than storage.

0 out of 1 people found this review helpful. Did you? Yes No

  • STANLEY U.
  • 6/6/2014 6:48:28 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsTIVO Installed

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: Simple cloning using ORICO cloning dock. Using in a ROMAIO OTA unit. Also using in TIVO 4 tuner cable unit. Both have been performing over six months with no issues. Removed both HD from both unnits and have stored in fireproof safe. Saves hassel of shipping units back to TIVO for replacement. No down time on recording.

Cons: None so far.

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  • Warren M.
  • 5/25/2014 1:37:42 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggssilent, cool. great TiVo upgrade

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: replacement for TiVo HD model. easy swap in using on-line utilities. very quite - have to put your ear closer than 2 inches to tell it is spinning. barely warm under stress.

Cons: remember this is an AV drive, double check that you know what that means

Did you find this review helpful? Yes No

  • Stan K.
  • 5/21/2014 5:03:25 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsSolid so far

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: Fast drive. I use it mainly for video and photo editing purposes. The drive can get copy speeds of up to 70-90mbps from a USB 3.0 external drive which is quite fast compared to my other SATA drive.

It works perfectly for video editing. I set-up my video cache on the drive and it flies.

Cons: It sometimes lags out and takes some time to view files. I had an odd bug that the drive would go to 100% load and crash... but that stopped

Other Thoughts: It did not come in a manufacturer package. It came in a newegg box and plastic wrapper and no info for warranty or any screws.

Did you find this review helpful? Yes No

  • Gino H.
  • 4/30/2014 3:54:47 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsGreat performance

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: Large storage, small price.

Cons: None

Other Thoughts: Using as data storage device with OS and Apps on an SSD.

Did you find this review helpful? Yes No

  • Barry S.
  • 4/28/2014 11:23:56 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat for DVR

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: A great replacement to a 6-yr-old 1TB WD green drive. I'm using this in a Tivo HD. Used winMFS software to copy everything from old drive to this one.

Copy was flawless and it's been recording away for over a week now.

Does exactly what I expected it to. Recommended.

Cons: none

2 out of 2 people found this review helpful. Did you? Yes No

  • Richard C.
  • 4/23/2014 10:23:06 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDOA

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: None

Cons: DOA. Started the clicking sound once power is turned on. So far I am batting 1.000 for WD bare drives as far as them working the first time.

Other Thoughts: If it were not for the price I would not bother but I include the cost of sending them to WD for replacement to the price of drive it would not be worth it. WD is always good about returns. You don't always receive the equivalent drive though but for purpose that is fine.

Manufacturer Response:

Hello Rich,
All Western Digital products are tested and determined to meet WDs stringent quality standards before they are shipped to our retailers. We understand your situation and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8

We would appreciate the opportunity to assist you directly in order to address any further concerns you may have with the device and/or your experience. You may contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

1 out of 2 people found this review helpful. Did you? Yes No

  • A M.
  • 4/21/2014 11:11:37 AM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day

5 out of 5 eggsA Word About Quality

This review is from: WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Retail

Pros: Records 3 different TV programs at once and we can also watch another already-recorded TV program at the same. It does all this with no glitches in picture or sound, and it's so quiet we can't hear it running.

Part of WD's "green" series which feature low heat, low noise, low power and low vibration which makes them ideal for video recording / DVR, data storage, or as a backup drive.

Cons: none so far

Other Thoughts: Noticed there aren't many reviews of this model yet. We actually have the 1TB version which we bought last year. It's the quietest traditional hard drive we've ever owned, and it has worked flawlessly in our Home Theater PC.

Recently we noticed some momentary glitches in picture & sound when watching recorded TV shows. I think it's due to the latest version of our Avast free anti-virus which appears to continuously scan any "streaming" media. When we temporarily disabled the streaming "shield" component of Avast the glitches ceased and we got smooth playback again.

4 out of 4 people found this review helpful. Did you? Yes No

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