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Item#: 9SIA57Z1ZK7888

WD My Passport Edge for Mac 500GB 2.5" USB 3.0 Portable Hard Drive Model WDBJBH5000ABK-NESN

  • Model WDBJBH5000ABK-NESN
  • USB 3.0
  • 2.5"
  • 500GB

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WDBJBH5000ABK-NESN

Model

|
Brand
WD
Series
My Passport Edge for Mac
Model
WDBJBH5000ABK-NESN
Type
External

Performance

|
Capacity
500GB

Physical Spec

|
Form Factor
2.5"

Configuration

|
Interface
USB 3.0

Features

|
Features
Ultra-slim, all-metal design with plenty of storage

Blazing-fast data transfers with USB 3.0 interface

USB 3.0 and USB 2.0 compatibility

Compatibility with Apple Time Machine

Password protection and hardware encryption

Ideal for
- Transferring files in blazing fast speed with USB 3.0
- Connecting to USB 2.0 devices today and USB 3.0 devices when you're ready
- Backing up your files with Apple Time Machine
- Adding extra storage for your videos, music, photos, and files.
- Securing your files from unauthorized access with password protection and hardware encryption
- Connecting and powering through your USB 3.0 or USB 2.0 interface

Compatibility
- Formatted HFS+ Journaled for Mac OS X Lion or Mountain Lion
- Reformatting required for Windows 7 or Windows 8
Note: Compatibility may vary depending on user's hardware configuration and operating system.

Dimensions: 4.41" x 3.37" x 0.4"

Package Contents

|
Package Contents
Portable hard drive
USB cable
WD Security software
WD Drive Utilities software
Quick Install Guide
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days
  • Read full details

Customer Reviews of the Western Digital WDBJBH5000ABK-NESN

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  • Michael P.
  • 1/6/2016 10:14:12 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks great! UPDATE(2016/Jan): Drive just died, click click click

Pros: Silent, low power, reliable (so far). The small form factor and self-powered aspects are pluses as well.

Cons: None.
Update(2016/Jan): I used it a few times (maybe 4) and had it unplugged sitting on my desk. I used it just now for another Time Machine backup and it started to act weird. It would unmount spontaneously. Then after unplugging and plugging back in the USB port to power cycle, it just clicks now and no longer mounts!! This is unbelievable.

Other Thoughts: I use this drive to provide Time Machine backups for the 3 Macs in the house. Two of my Macs have USB2 ports, so these ports dominate the write speeds to the disk. Even though the TM backups took 20 or 30 min each, these were the first time backups which amounted to 60-90GB. Incremental backups will be much quicker. Pretty good drive, prefer WD over Seagate. And the price was right. :o)
Update(2016/Jan) As I stated in the cons section, it started to act up when running TM. TM first calculated a backup size of 10GB, then after it auto-unmounted and plugging back in, the second time TM calculated 110GB for the backup. Strange. Then unmounted and clicking proceeded. This is the 2nd Western Digital HD that has failed on me, and I dont even use them very much. Ridiculous.

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  • gilbert s.
  • 4/14/2015 7:30:48 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggspassport

Pros: your wd.passport will not show up on your computer ,you have to go to youtube, so you can see how to hook up your WD.passport.. it works

Cons: no

Did you find this review helpful? Yes No

5 out of 5 eggsAll working fine.

Pros: I just wanted all to know I purchased three of these, re-formatted from MAC to NTFS and all three are working fine, no failures, odd noises, et cetera.
.
As I only had these for a week, I can not vouch for long term usage.
.
It was at a great price, $ 29.99 each. Heavy and seemingly well constructed.

Cons: None, except I should have purchased more :-)

Other Thoughts: None.

Did you find this review helpful? Yes No

  • Ronald B.
  • 2/17/2014 7:45:26 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsFollow-up

Pros: Small, metal enclosure. Second one not DOA.

Cons: First one was DOA.

Other Thoughts: I stand by my original review. A drive that refuses to mount while emitting noticeable clicking noises is obviously defective. WD's response implied that maybe the clicking sound is normal, which it is definitely not, and clearly should have been picked-up during the "refurbishment" process. FYI. a dead drive cannot be reformatted if it won't mount.

Did you find this review helpful? Yes No

  • Walker H.
  • 2/12/2014 5:52:51 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsHARD TO BEAT FOR THE PRICE

Pros: This drive is great for storage and for doing backups and for the price its a good deal.
The case is made from aluminium and not cheap plastics.
I have 2 of these drives 1 for the PC and 1 for the MAC and thinking about getting another one.


I have purchased 2 of these and haven't had any problems.

Cons: None so far

Other Thoughts: Remember that this drive is formatted for a MAC and can't be used on a PC until it is reformatted.
Maybe this help some people from giving bad reviews on this drive.

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  • James P.
  • 1/27/2014 11:55:28 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat external drvie

Pros: Plug it in, get out of the way! This thing is FAST!!!!

Cons: none. Uh, well, it's not a sata drive inside, but that's okay. It's 500 gb and it's fast!

Did you find this review helpful? Yes No

  • Ronald B.
  • 1/27/2014 7:46:03 AM
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsDOA

Pros: Small and cheap. Aluminium frame with metal cover.

Cons: DOA. Problem was obvious as soon as I plugged it in; click, click, click. Would not install / mount; just I/O error messages. Tried on a couple of different machines and with different USB cables. You'd think that actually testing the drive would be part of WD's refurbishment process. Guess not. Waste of time and resources. NewEgg was very good with return process.

Other Thoughts: I'll be sure to avoid WD "refurbished" from now on.

Manufacturer Response:

Greetings Ron, it is unfortunate that you are experiencing problems with your Passport. Each of our drives is rigorously tested before leaving our warehouses to ensure that they are in good working condition. There are many variables that could amount to a drive emitting unusual sounds when powered on.
How to tell if the noise or sound the drive is making is normal
http://wdc.custhelp.com/app/answers/detail/a_id/568/session/L2F2LzEvc25vLzEvdGltZS8xMzQ4NTg5MDI5L3NpZC9BcmlIajg3bA%3D%3D

We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you directly. Please use the following link for our replacement procedure.

How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8

For additional assistance, please contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs.

Did you find this review helpful? Yes No

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Item#: 9SIA57Z1ZK7888
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