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WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

  • Next-generation desktop performance HD designed to intensify PC experience
  • Improved Architectural Designs, Data Protection. Superior responsiveness
  • 5-year limited warranty
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Learn more about the Western Digital WD2003FZEX

Quick Info

Warranty

  • Limited Warranty period (parts): 5 years
  • Limited Warranty period (labor): 5 years


Customer Reviews of the Western Digital WD2003FZEX

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Showing 99 of 99 reviews - Clear Filters

  • Logan R.
  • 7/24/2014 10:09:39 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsSix months & going strong

This review is from: WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: Fast. Stable. Does what it's supposed to.

Cons: A bit noisy, but mine is in a Hadron mITX case, so that might be amplifying the sound.

Other Thoughts: Very pleased. Shoulda gotten the 4TB version.

Did you find this review helpful? Yes No

  • Raymond C.
  • 7/22/2014 9:40:28 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsNice Storage, Horrible Noise

This review is from: WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: Nice amount of stoage

Cons: Horrible spindle noise, my 1000 series 1 TB black drive is silent after 3 years ticking, What the fock???

Other Thoughts: Trusted WD for a decade now, hope i can continue to do so...
Always get a kick out of how we advance with technology and yet still create new stupid problems with it...

Did you find this review helpful? Yes No

  • Michael G.
  • 7/17/2014 5:02:43 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggs2nd verse, asme as the 1st

This review is from: WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: This is my 2nd one of these WD 2TB Blacks, got the other 1 month ago.
Fast, spacious.

Cons: Not free :)

Other Thoughts: Benches at 171 Mb/s

Did you find this review helpful? Yes No

  • Michael G.
  • 7/17/2014 5:02:43 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggs2nd verse, same as the 1st

This review is from: WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: This is my 2nd one of these WD 2TB Blacks, got the other, 1 month ago.
Fast, spacious.

Cons: Not free :)

Other Thoughts: Benches at 171 Mb/s

Did you find this review helpful? Yes No

  • Ryan S.
  • 7/16/2014 9:11:59 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

4 out of 5 eggsDecent drive

This review is from: WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: Very fast
Zero issues out of box
Customer Service
I know if this drive ever fails, I can send it back and chances are Ill get an upgrade.

Cons: This thing is LOUD, I mean crazy loud with odd beeps and boops and grinding sounds even when functioning perfectly (seems to not just be my drive too).
They tend not to last very long for some reason so have a backup ready or be ready to lose everything.

Other Thoughts: WD support is by far the best Ive ever dealt with in my 10+ years of working on computers, hell its the best company Ive ever dealt with period (think of them as the Anti-ASUS).

Ive had two Black drives fail on me in the past 4 years, and so far both times WD gladly accepted them free of charge for an RMA, and both times they upgraded the HDD to a higher capacity model.

I had a 1 TB fail a few months back, and upon return from the RMA I had a brand new 2TB drive. It really takes the sting out of the whole RMA process when you get a free upgrade.

This was also the case when my 650 failed. I was sent a 1TB drive, (the 1TB drive that failed was one I purchased for RAID to go with this one)

Im not crazy about the drives failure rate with me but atleast I know if I do encounter a problem, it will not only be easy to arrange an RMA but chances are I will receive some sort of compensation for my trouble.

I will never buy a HDD from another company again.

Did you find this review helpful? Yes No

  • Brendan M.
  • 7/14/2014 5:02:03 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsBroken Sata Connectors

This review is from: WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: Fast, lots of storage, name brand.

Cons: Not very durable, plastic is brittle. Broke the SATA connector off with not much force after trying to get the drive out of my case. The entire polycarbonate L piece snapped off. (Instead of using vinyl they use polycarbonate. A quick google will show results that the problem is widespread.)

As it turns out Western Digital is not accepting RMAs for broken Sata connector ports. IT'S A PIECE OF PLASTIC??? How hard is it to replace that?

WD customer support will not admit they skimped out on the plastic durability on the product. Meanwhile I am going to try and salvage the drive using superglue and my wits.

Other Thoughts: $130 dollar purchase dead within a year because of poor cost cutting measures by Western Digital.

Did you find this review helpful? Yes No

  • Christopher H.
  • 7/10/2014 1:06:38 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsFantastic Drive

This review is from: WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: I've been beating the hell out of this drive for the past month and, it has held up marvelously. I purchased this for a new build, one I planned on replacing an older build with and, proceeded to do what any PC gamer would. I immediately transferred over a terabyte of games over to the drive.

For a high capacity mechanical drive, it's pretty snappy. I've been running some tests with Nvidia's NVENC codec by recording high bitrate sixty fps gameplay footage to the drive. If anyone's looking for a high capacity drive that can handle recording at 1080p 60fps this is the drive for you.

The drive its self is pretty heavy. It feels like a well constructed piece of hardware. I was honestly surprised by its weightiness.

If you have a decent case with proper airflow you'll seldom see temperatures above thirty six degrees. It only runs marginally hotter than the one terabyte black I own.

I've had an all around positive experience, as is usually the case with Western Digital's drives. I have no idea why so many people are receiving dead drives.

Cons: You can really hear those four platters spin. The drive vibrates quite a bit. If you mount it to your cases hard drive trays directly it may resonate through the case. This will also amplify the head seeking noise (click) so, be careful. It's a mechanical drive and, there are clever solutions for this so I'm not going to subtract an egg.

This is a bare bones OEM drive. If you don't have a spare sata cable, order one. I have dozens of the things, they're not very expensive.

Other Thoughts: Don't suffocate the drive! If you're going to purchase a large capacity drive, don't cram it into a drive rack without proper air flow. These will generate more heat than their lower capacity counterparts.

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  • Alexander H.
  • 6/29/2014 8:06:19 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsOK i guess

This review is from: WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: Did what its supposed to do

Cons: Grinds allot on start up and under load. been going on for a month now which is why im buying another one before this fails.

Other Thoughts: its a good drive, i just got unlucky

Did you find this review helpful? Yes No

  • Michael M.
  • 6/28/2014 12:37:05 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsTale of Woe

This review is from: WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: High capacity, good performance, reasonable price.

Cons: Two out of two drives failed within their first ten days of operation. I lost a considerable amount of time and effort (but no data!) in diagnosing these failures. Both drives passed the WD Data Lifeguard diagnostic tests at the time of initial installation.

Other Thoughts: After four years of stable operation, a bad block turned up on one of the drives in my system system containing three 1TB WD1002FAEX drives. That drive failed the WD Data Lifeguard diagnostic tests. I returned the failing drive to WD for warranty replacement. Since I was looking for more capacity, I purchased a 2 TB WD2003FZEX drive from Newegg. After installation, that drive passed the WD Data Lifeguard diagnostic tests and worked well for almost 10 days. At that point, the system started experiencing intermittent hangs and pauses. Errors appeared in the Windows event log. The new drive then failed the WD Data Lifeguard diagnostic tests. I returned the new drive to Newegg for replacement. After installation, the replacement drive passed the WD DLG diagnostic tests and did not generate entries in the Windows event log. However, when copying data to the drive and running a file comparison program, I got compare errors. I repeated this test (30,000+ files, 56+GB) many times. While the S.M.A.R.T. data showed the drive had not experienced high temperatures, the problem may be temperature related. Early in the day (lower room temperature), I would get no or only only a few compare errors when copyng 30,000+ files. Later in the day (higher room temperature), I would get a few dozen compare errors when copying 30,000+ files. I did not get any errors when running the same test on other drives in the system.

At this point, I have lost confidence. I returned the replacement WD2003FZEX drive to Newegg for refund. I just can't afford the time and effort of yet another cycle of drive installation and diagnostics. I'm going broke paying for the return shipping charges.

From what I know of the industry, premature drive failures do happen, but the probability of getting two consecutive bad drives should be very ... VERY ... small. I really don't know if the problem lies with Western Digital, Newegg or my system. I really think that the issue is WD or Newegg and not my system, but I know that I need to remain open-minded to all possibilities.

On the bright side, I am happy that Newegg's return policies allow me to get out of this seemingly no-win situation with only the loss of those shipping charges.

Manufacturer Response:

Dear Michael, we apologize for the continued inconvenience you have experienced with your device. Western Digital takes great care in ensuring that all of our drives are in good working condition before they are shipped to our retailers, and it is unfortunate to discover the outcome with your experience. We would appreciate the opportunity to assist you on any problems you may have, resulting in a positive resolution to your concerns. Please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs and reference this Newegg review and we will work with you directly.

0 out of 2 people found this review helpful. Did you? Yes No

  • Derrick H.
  • 6/25/2014 8:23:42 PM
  • Tech Level: Average
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsWeird

This review is from: WD BLACK SERIES WD2003FZEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: I haven't been able to install this drive yet.

Cons: I haven't been able to install this drive yet.

Other Thoughts: I received this item today. The box had a single piece of tape on it, but the drive was secured in a "bubble case" that protected it well enough. The drive was in a static bag and that was it. If it wasn't for the drive itself saying WD on it, I wouldn't have a single clue about the drive. Was this not boxed by the OEM? Does it not have ANY documentation even to tell you the specs? No SATA cable? Just a spare drive someone had laying around and threw in a box?

The more disturbing thing came next when I looked at the packing list. Wrong name, wrong address, wrong customer #, wrong shipping method. Was this someone else's RMA??

It's been a while since I bought a HDD and that drive was an IDE drive. It came with an IDE cable (even tho my computer had a spare) and a power connector (even tho I didn't need it). Do drives not come with these basics now?

I will be calling Newegg tomorrow to see what is going on.

Seriously confused.

Manufacturer Response:

Hi Derrick, we want to extend our sincere apologies for the situation that you are experiencing. Western Digital offers two versions of our hard drives. These can be identified by how the hard drive was packaged for purchase at the factory. There are no physical differences between our Retail and OEM hard drives
Retail hard packaged hard drives are sold in a retail package and may include some accessories below. OEM drives are sold without accessories or installation software.
If you would like to replace your device under warranty, please visit the link below.
http://wdc.custhelp.com/app/answers/detail/a_id/8

For additional assistance, please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

2 out of 11 people found this review helpful. Did you? Yes No

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