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WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

  • Ultra-fast transfer rates
  • Automatic backup software
  • Works great with Windows 8
  • Local and cloud backup
  • Complete backup for peace of mind

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WDBFJK0030HBK-NESN

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of the Western Digital WDBFJK0030HBK-NESN

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Showing 23 of 23 reviews - Clear Filters

  • Kent H.
  • 9/2/2015 1:17:24 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsA little wary, but good customer service

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: FAST on a good USB 3 controller. I get consistent large-file transfers of about 125 MB/s. I use this drive for nightly backups and it sits quietly, scooping up all the data I need it to. It uses a standard USB 3.0 micro port so if you misplace the supplied cord you can use a common micro USB cord from your phone in a pinch and replacement 3.0 cables are easy to buy online.

Cons: The first item wasn't quite DOA, but it had some unrecoverable errors during my initial 1.2 TB backup. The 2nd drive had a brief issue after a firmware update but it resolved itself. The plastic casing feels a little cheap compared to some of the nicer (and more expensive) models like the MyBook Studio but at this price, I don't expect premium aesthetic design -- it's about the same as my 2 year old MyBook Mac so at least the quality is consistent.

Other Thoughts: The first defective drive was exchanged by Newegg since it had only been a few weeks. I posted a review when the 2nd drive started acting up: Strange noises prompted me to run diagnostics and update firmware. After firmware update the drive was shutting itself down after 10-15 seconds of being plugged in. I submitted an RMA request to Western Digital and received a prompt reply less than 1 bus. day later. By that time the drive had apparently been rebooted enough to work normally again.

There are always failures in any series of hard drives and I would prefer not to deal with issues like this, but at least with a reputable brand like there is good warranty support.

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  • Kent H.
  • 8/31/2015 6:16:45 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggstwo out of two failed units in 65 days

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: Sturdy design, 7200 RPM, 2nd drive worked for a few weeks.

Cons: The first drive I received had to be RMA'd through Newegg after just a few days. It mounted and appeared to operate normally but during my initial backups it would report an error after about half an hour of copying. Ran WD Utilities extended test (surface scan) and it reported a failure. Replacement drive came and appeared to work fine but two days ago started making an unnerving sound so I ran WD Utilities extended test on this drive as well. The test never completed and now the drive shuts itself off about 20 seconds after I power it on. Time to go through WD warranty service since I'm beyond Newegg's return window.

Other Thoughts: I've only had one out of dozens of WD drives fail before this so I hope they will make it right again.

Manufacturer Response:

Hello Kent,
We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, and we would like to assure you that what you have experienced is extremely abnormal. We do stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances.
We would appreciate the opportunity to assist you on any problems you may have, resulting in a positive resolution to your issue. Please contact us at (800) 275-4932, or via our support website at: https://wdsupport.wdc.com/sfdc/case.aspx

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  • Max A.
  • 6/28/2015 3:12:28 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsno problems

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: A few months in, and no issues so far. Another trustworthy buy from WD.

Cons: Comes with a bunch of software nobody ever uses already on the drive.

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  • Randall D.
  • 3/12/2015 6:02:15 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsMore trouble then it was worth

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: Price

Cons: Constant updates needed

Other Thoughts: I purchased this so I could upgrade my hard drives to SSD drives in two computers. I figured with 4 TB I would have lots of room to back up both computers. After I got done loading all the WD software on my laptop I was ready to do a back up of the disk so I could put in the new SSD and restore it. Wrong. Not the fault of the WD as the SSD I bought was slightly smaller (480 gb) then the hard drive I was replacing (500 gb). Not the end of the world but each time I booted up the laptop I was bombarded with update needs and reminders from the WD software. I ended up removing the 3 programs that were installed and now the My Book is simply that, a book on my bookshelf.

1 out of 4 people found this review helpful. Did you? Yes No

  • John H.
  • 3/4/2015 8:47:48 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsAlmose for 4 months

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: 3 TB, USB, Fast Transfer, It Worked....for 4 months

Cons: At 4 months clicking and nothing else. Tried all software and steps and nothing. Done a RMA and found I have to pay shipping to them to get their piece of junk replaced. I think I should have stuck with Seagate because, theirs lasted for at least 2 years.

Other Thoughts: It is a big HD and very good when it works. Does not last long and when you do a rma you pay for shipping to replace their junk.

2 out of 6 people found this review helpful. Did you? Yes No

  • John H.
  • 3/3/2015 9:53:29 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggs4 Months

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: Big Hard Drive......Works great while it worked.

Cons: 4 months after I get it the HD died and will not work any more. Tried all steps I new and then on their website and still nothing,,,,,

Other Thoughts: Big Hard Drive for the price but, does not last long at all. Almost all the Hard Drives I have ad from Seagate to this Western Digital none have lasted long at all. But, I can say this one lasted the shortest time of all. Should have stuck with a Seagate it lasted the longest which was about 2 years.

1 out of 5 people found this review helpful. Did you? Yes No

  • Brian M.
  • 2/13/2015 6:02:55 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsFantastic drive

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: I bought this 7 months ago for the great price of $119 and I love it so. I've thrown large 100+ GB file transfers at it through USB3.0 and have had no problems whatsoever. I stream from it with no hiccups and no issues at all. I can't recommend this enough.

Cons: It doesn't make sandwiches.

Other Thoughts: I remember paying more for a 500GB hard drive years ago.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 11/27/2014 12:36:39 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

5 out of 5 eggsRandPaul2016

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: Lot's of space. Drive has worked well in a generic enclosure for the last 2 years (see cons below).

Cons: Drive is hardware encrypted by SATA circuit board in hard drive enclosure. Should board fail, your data will be lost. I removed mine from the enclosure 2 years ago & placed in generic enclosure. Copied data to another drive before removing then copied back to WD drive in new enclosure.

7 out of 7 people found this review helpful. Did you? Yes No

  • Johnathan C.
  • 10/31/2014 12:30:48 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

2 out of 5 eggsDOA, WD's QA is becoming less and less reliable

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: Easy to use and a decent amount of storage for the price

Cons: Ordered two of these and one was DOA. It was recognized when connected but other than that it was a failure. The casing was not put together very well, it was offset so I had a hard time plugging in the power and USB connection because of poor alignment of the casing to the internal electronics.

WD Q&A Team is becoming less and less reliable. In fact I will not purchase any more of these drives and do not recommend this My Book to anyone.

Other Thoughts: Not worth the chance. Spend the extra cash for a better drive. WD is slipping down the reliability ladder.

1 out of 2 people found this review helpful. Did you? Yes No

  • Jose A.
  • 9/30/2014 12:20:05 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsLove the Space for the price

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: Great for storing many MKV files and may other large files. I have 2 of these. One on my pc for a nice vast amount of storage and the other connected to my WDTV live HUB. The 1TB was already used up on my live player so another 3TB is definitely great.

Cons: Would like a dedicated power on/off button , so that it can rest when not needed.

3 out of 3 people found this review helpful. Did you? Yes No

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