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WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

  • Ultra-fast transfer rates
  • Automatic backup software
  • Works great with Windows 8
  • Local and cloud backup
  • Complete backup for peace of mind
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Learn more about the Western Digital WDBFJK0030HBK-NESN

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the Western Digital WDBFJK0030HBK-NESN

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Showing 11 of 11 reviews - Clear Filters

  • Walter C.
  • 6/28/2014 11:25:08 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsmy workbook

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: easy hook Up and use.

Cons: died after 30 days and slowed my PC to a crawl.

Manufacturer Response:

Dear Walter, we are sorry to hear you had a bad experience with your product. We stand behind our warranty and will gladly replace your device for you directly. Please visit the link below for our warranty replacement options online.
"How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty": http://wdc.custhelp.com/app/answers/detail/a_id/8

If we are better able to assist you by phone or email, please be so kind and contact us with reference to your Newegg review at: (800) 275-4932,
or through our support website: http://support.wdc.com/rs

Did you find this review helpful? Yes No

  • Alex S.
  • 6/25/2014 6:06:36 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsExcellent for local backup!

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: $36.67 per TB! Seem to work fine over the past 2 weeks, think I'm past infant mortality (hopefully!). Ran out of room on my pair of 1TBs.

Cons: Only a 2 year warranty? BTW - from date of MFG, not date of PURCHASE - thanks WD :-|

Other Thoughts: Alternating a pair of drives between here and my in-law's off-site storage. Multi-PC backups every couple weeks. Disaster Recovery Plan - If the house burns down, grab the 16GB USB drive (dailys) and the the on-site 3TB and run like hell, buy new H/W and restore in the motel room...

Did you find this review helpful? Yes No

  • Stefan G.
  • 6/19/2014 6:18:54 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsDrive works but some physical defects

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: Drive works and is quiet. Power cable and USB 3 cable is long enough. Data transfer rates are pretty quick definitely worth the sale price.

Cons: First thing I noticed was the connector for the USB 3 cable on the drive itself. seems like the metal tab that surrounds the pins is bent. I had to carefully bend it back.

Also when I connected the power cord the port is somewhat pushed under the plastic. It wasn't aligned at all. I noticed that the plastic case was sitting on top of the tabs that would otherwise be locked in. I was able to see inside the drive. I had to carefully try to slide the case back to get the tabs seated correctly.

Not worth sending back. But I am disappointed with the way it came in. They need some Quality checks before shipping.

1 out of 1 people found this review helpful. Did you? Yes No

  • Craig S.
  • 5/30/2014 12:04:01 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

4 out of 5 eggsGreat Little NAS Drive with BIG Performance

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: Reasonably quiet.
Great value.
Runs reasonably cool, just keep it well ventilated so you don't fry the poor thing.
Easy to set up.
Ideal for music and media vault duty in most homes.
Distributes different hi-rez music streams to several locations at once without a hiccup.
Works amazingly fast when using JRiver Media Center.

Cons: LED light on the front can be distracting in dark rooms.
Built-in Twonky server app is horrifying slow if you're releying on it as the primary server software over DLNA. This isn't a problem if you're employing a dedicated computer running media server software like JRiver Media Center, Media Monkey and the like.

Other Thoughts: Absurdly easy to set up. I was stunned that it wasn't far more difficult.
This drive is used primarily as the centralized network storage drive for my music library. It serves multiple computers and Android tablets using JRiver Media Center on Gigabit ethernet and Wi-Fi. The tablets mostly pipe the tunes to the ridiculously good G-Boom bluetooth portable speakers (great for shop, garage and outdoors). Most of the music files are in lossless FLAC format so they're quite a bit larger but far better sounding than MP3. This little NAS has had ZERO problems handing five simultaneous music data streams at once.
If this thing dies, I'll likely get another. To get appreciably better, I would have to upgrade to an Intel Zeon-based FreeNAS server running RAID 1 mirroring, with dual Gigabit LAN connections and THAT runs about $1500 and up, waaay up.

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  • jesse o.
  • 5/10/2014 5:53:25 AM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsFailure on first and second purchase

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: low cost

Cons: drive doesn't work, fails diagnostic test. This is the second WD 3TB My Book that has failed out of the box. Total waste of time!

Manufacturer Response:

Dear Customer, we apologize for the continued inconvenience you have experienced with your devices. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests to ensure the devices leave in good working condition. We stand behind our warranty for the duration of the products provided warranty period and will gladly replace your device for you directly. As this is highly abnormal, we would appreciate the opportunity to assist you on any problems you may have, resulting in a positive resolution to your experience. Please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs and reference this Newegg review.

1 out of 2 people found this review helpful. Did you? Yes No

  • James A.
  • 5/7/2014 3:04:55 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

2 out of 5 eggsDoesn't work with Linux

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: Always liked WD hard drives: I use them in all my computers. This is a nicely built unit that works well in Windows.

Cons: Is not compatible with Linux, which is my primary operating system. I'll be returning this for a refund and buying another manufacturer's standard external hard drive for backups. Too bad WD!

Other Thoughts: I only buy from manufacturers that make Linux-compatible products. Even if not listed, many products are Linux compatible, but not some WD products. Alls the pity because they're probably all running Linux inside!

Manufacturer Response:

Hello Jim, we thank you for taking the time to bring your concerns to us. We are very sorry to hear that your drive did not work for your application. If we are able to provide you with any feedback on our devices prior to purchase please feel free to contact us via email or phone for technical feedback and assistance.
(800) 275-4932, or via our support website at: http://support.wdc.com/rs

2 out of 5 people found this review helpful. Did you? Yes No

  • Kyle V.
  • 4/23/2014 3:44:59 PM
  • Tech Level: Average
  • Ownership: less than 1 day
  • Verified Owner

4 out of 5 eggsWestern Digital My Book 3TB

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: - Fast standard shipping
- Easy install
- Quiet
-User Friendly

Cons: No cons that I am aware of at the moment.

Other Thoughts: This external hard drive is Impressive looking on the outside with a black glossy clear coat. It runs quiet almost inaudible from about two feet away. Install on the drive was easy as could be you've got one standard AC power adapter and one standard USB, plug and play! Transfer speed on 2.0usb for me currently is between 15-17mb per second. I ordered standard free shipping 5-7day, the package arrived in 3 days, was packaged with those plastic air bags instead of those packing peanuts(pain in the lower back(you know where) to clean up) so that's a plus in my book. I would recommend this drive to anyone who would like a snazzy looking external drive that easy to install with lots of storage space.

1 out of 1 people found this review helpful. Did you? Yes No

  • Chad C.
  • 3/8/2014 9:17:44 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsworth it

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: i am surprised this external drive usb 3.0 is using 40 mb/sec transfer even when not plugged into a usb 3.0 port? it's nice...

Cons: there's 3-4 software updates that have to happen before this unit is completely ready to be used.

5 out of 6 people found this review helpful. Did you? Yes No

  • Michael M.
  • 3/8/2014 2:01:24 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsSolid external backup drive

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: I always use Western Digital drives for my internal storage needs and this is my first external hard drive purchase. This has huge capacity which I've already filled half. Seems plenty fast enough as long as you have it connected to a USB 3.0 port. This replaced an old Seagate 500GB external backup which has only USB 2.0. This WD 3TB drive blows it away speed-wise.

Cons: The only thing I'm not happy with is the bundled backup software. It's bloated, difficult to use and very unintuitive. So I deleted it and am using EaseUS ToDo Home backup software full version which does the job much better and without the hassle.

Other Thoughts: Overall I'm happy with this purchase. The hardware is awesome, the software was a huge disappointment.

4 out of 4 people found this review helpful. Did you? Yes No

  • Dustin L.
  • 3/2/2014 5:30:47 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week

4 out of 5 eggsHappy with purchase

This review is from: WD My Book 3TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0030HBK-NESN

Pros: Low power consumption
Price can be cheaper than buying the drive inside by itself
Whisper quiet
No bright lights
Good ventilation holes
Sleek enclosure design

Cons: No fan to dissipate heat
Drive inside is only 5400 RPM
Plug to wall takes up too much room

Other Thoughts: I've only had this for less than a week but so far I'm quite happy with my purchase. I've loaded it up about half full and so far everything is working very well. Even though it doesn't have a fan it doesn't get too hot. A different enclosure I have without a fan the drive gets so hot I fear it might damage it, this is not the case with this. At best I can feel a slight warms when touching the enclosure or feeling the vents for heat. The drive inside is WD WD30EZRX which spins at only 5400 RPM but only takes up 6W of power on load which is partly why no fan is needed. It is whisper quiet because of the good enclosure design. At arms length away you will not be able to notice that it's on except for the light which is a nice soft white. The power plug does not have a power brick in the middle so the plug to the wall is a bit of a brick, not oversized but I'd rather the brick be in the middle of the cord to free up space on the wall outlet. I purchased this for cheaper than it costs for the drive inside. Packaged software that it comes with is good but as I'll be using it for a NAS I have not used it too much. Excellent buy so far. Gave 4 eggs for the cons though I suppose it would have been more expensive had it fixed those issues.

4 out of 4 people found this review helpful. Did you? Yes No

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