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Manufacturer Warranty
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Return Policies
This item is covered by Newegg.com's Standard Return Policy.
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: Yes
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- 5
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- 22%
- 4
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- 21%
- 3
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- 7%
- 2
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- 1
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- 36%
| Product Rating: |
 
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| Total Reviews: |
14 |
For the price?... Look elsewhere
- Pros: *Unit is small.
*No dedicated PC needed.
*Plugin Framework is a plus if you are a developer looking to write apps for it.
*Supports RAID 5, though it's software based RAID on an onboard chip (not a pro, but not a huge con either)
*Graphical User Interface (not a very intuitive one, but still has ease of administration)
*Mac, *nix, Windows compatible. Good to have all 3 filesharing options available.
*NAS to NAS replication (awesome if you want to replicate your data off site, or just have a mirror backup)
*Data snapshotting (ability to roll back a volume to a point in time)
*one touch backup - havent used it, but has potential for the "end user" to back up what they need when they need to without alot of hassle.
- Cons: *Technical support is 8am-5pm pacific time. Unacceptable for a home use appliance. People who have trouble with this will experience MAJOR lag in getting someone to help them out.
*Linux based appliance... but no linux command line shell. This is very problematic in troubleshooting low level issues.
*Rebuild time on RAID 5 array with 3x 1TB drives is attrotious. 13.5 hours to rebuild my array when a power glitch happened. For this amount of rebuild time, you might consider using a dedicated machine with a hardware based array. Same price as the $350 price tag for this unit when you include a good controller card and enclosure.
*Online capacity expansion - I havent tried this myself. However from all of the forums i've read, none of them mention how speedy it is. It's slow. 3 days for 60% of a 3x750gig to 4x750gig expansion.
*Power glitch caused my unit to drop all of its file sharing and display a message indicating that the filesystem had errors.
- Other Thoughts: I CANNOT stress enough how important a technical support line is for an appliance such as this. The inability to get help on the innerworkings of the NAS device is a complete dealbreaker, even for someone with as much experience as myself.
If you want a quick and dirty file sharing device that doesnt use a dedicated PC, then this is your unit. Do NOT rely on this unit to keep your data safe. Use the internal snapshotting, backup, and NAS replication features to make sure you dont lose precious data.
DLNA plugin does NOT work, though it has been promised to be updated 6 months ago.
My recommendation is to research other products of similar build. I almost guarantee that they will provide better reliability and support than this unit has. It's a shame too because of all that the Promise brand has done for the storage industry.
Junk
- Pros: It does not spontaneously combust
- Cons: Cons: If you want to use this device to store and playback audio be careful. The DLNA plugin does not work correctly with .wma files and the xbox 360.
Summary: I have a huge collection of .wma files and the only reason I purchased the device is to stream music throughout the house using multiple xbox 360's. Support for the device is horrible, I spent at least an hour with tech support just describing the problem. They promised to call me back with my trouble ticket number, but never did. The NS4300N is slow, loud and does not work as described.
- Other Thoughts: This thing is loud, like a xbox 360 loud and runs hot.
Happy owner
- Pros: *Reliable storage
*Compact size
*Can access it from anywhere on my LAN, either my desktop or Laptop
*Handles requests from multiple PCs simultaneously
*Supports DLNA uPNP, other brands do not (this point was a buying decision factor)
- Cons: * A bit noisy
* Only scales up to 4 drives
- Other Thoughts: The network mapped drive sometimes gets lost after I re-boot my PC, even when using a static IP for the NS4300
| Model |
| Brand |
PROMISE |
| Model |
NS4300N |
| Spec |
| Standards |
IEEE 802.3, IEEE 802.3u, IEEE 802.3ab |
| Port RJ-45 |
1 x 10/100/1000M |
| Port USB |
2 x USB2.0 |
| Supported Protocols |
File Sharing Protocols: SMB/CIFS (Microsoft), AFP (Apple/Mac), NFS (Linux/Unix)
Network Protocols: FTP, DHCP Client |
| Operating System |
Client OS Support: Windows, Linux/Unix, Mac OS
Client Utility OS Support: Windows |
| Management |
Security/User Management: Domain Integration, Microsoft ADS, Unix NIS; User, Group & Quota management
System Management
Web Browser Support:
Internet Explorer 6 or above, Opera, FireFox 1.5, Netscape 7.0, Safari
Multiple Languages Support: English, Traditional Chinese, Simplified Chinese, Japanese, Spanish
Coding System: Unicode
Management Protocols/Notifications: HTTP,HTTPS, NTP, SMTP; E-mail, audible(buzzer), visible(LEDs)
Management Tools: One-Touch; SmartSYNC (Client scheduling backup) , Setup Wizard |
| Form Factor |
4-Bay |
| RAID |
RAID 0, 1, 10, 5, 5+Spare |
| Power |
200W with PFC, 100-230V auto-ranging, 50-60Hz AC |
| Dimensions |
9.0" x 7.4" x 6.0" |
| Weight |
5.5 lbs. (without drives) |
| Temperature |
5°C to 35°C |
| Humidity |
10%-85% |
| Features |
| Features |
USB Connectivity: HDD/Flash Drive(FAT32, EXT3), Printer, APC UPS
File System: EXT3 Journal File System, Multi-Volume
Access Method: CSMA / CD
Maximum Transmission Distance: 100 Meters
Number of Drives: 4 Drives(3.5” only) Hot swappable
Specifications:Support 3Gb/s and 1.5Gb/s SATA drives with NCQ/TCQ; 48-bit LBA supported
Others: Printer Server
Data Protection Features: Snapshot backup, NAS to NAS replication, Client to NAS backup (SmartSYNC, One Touch Backup)
RAID features: Hot spare, Drive Roaming among channels, Gigabyte Rounding, Robust Error Handling, RAID Level Migration, On-line Capacity Expansion
Up to four hot-swappable SATA 3Gb/s drives; provides up to 3TB storage capacity with four 750GB hard drives
Data sharing over Gigabit Ethernet
Enterprise-proven RAID technology with RAID 0, 1, 5, 10 support
One Touch Backup of designated folders on client PC
SmartSYNC backup for automatic client backup
Snapshot for instant backup and restoration
NAS to NAS replication for remote backup
USB HDDs, Printer and UPS Support
Supports Microsoft ADS; User, Group, and Quota management
FTP/SMB/CIFS/AFP/NFS Network
Protocols Support; Shared Storage for Windows, Unix, Linux, MAC clients
Quick and easy-to-use Setup Wizard
Powerful web-based GUI for remote management
E-mail notification for activity/backup status and system errors
Advanced chassis design for minimum power consumption and ultra-quiet operation |
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Reviewed By: Divi2323 on 11/24/2009
Tech Level: high - Ownership: more than 1 year
