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Microsoft > 
Item#: N82E16823109181

Microsoft Wireless Comfort Desktop 5000 CSD-00001 Black 104 Normal Keys USB RF Wireless Ergonomic Keyboard & Mouse

  • BlueTrack Technology
  • USB RF Wireless
  • Designed for Comfort
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Learn more about Wireless Comfort Desktop 5000

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of Wireless Comfort Desktop 5000

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  • MARVIN L.
  • 6/10/2014 9:48:42 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggs

Pros: The product looked good but...

Cons: The wireless dongle was bad. It installed but the wifi would cutout when the system goes to sleep and system would make plug/unplug sounds like when you plug & unplug the dongle. I have to reboot the system each time to get the wireless back.

Other Thoughts: I would recommend the product if mine wasn't bad. The most disapointing thing was that Newegg won't refund or replace the product because I bought it just over 30 days ago. I could understand if I used it for 6 months but this product was bad out of the box. It took this long to ask for a refund because my customer didn't call me about the problem right away and now I have to buy another out of pocket.

1 out of 1 people found this review helpful. Did you? Yes No

  • Daniel C.
  • 6/2/2014 1:42:37 PM
  • Tech Level: Average
  • Ownership: less than 1 day
  • Verified Owner

3 out of 5 eggsDON'T BUY if you're planning to run it on Windows 7

Pros: Looks cool on paper, It is ok in person.

Cons: Extra buttons fail to work on Windows 7.

1 out of 1 people found this review helpful. Did you? Yes No

  • Amadeo Q.
  • 4/28/2014 8:17:25 AM
  • Tech Level: High
  • Ownership: more than 1 year

2 out of 5 eggsTiny Escape Key and F-Keys

Pros: Keyboard Pros:
Comfort Curve
Low-profile, almost scissor-style-like key travel
Nice rubberized palm rest
F-lock to keep F-keys in preferred mode

Mouse Pros:
Great battery life
Blu-light technology
Good size
Low-resistance Scroll-wheel (scrolling is not "clicky")

Cons: Practically-unusable Esc and F1, F2, etc. keys. They are about a third of the height of a standard key, and have a fraction of the depth in key travel, so pressing them is an exercise in digging the very tip of your finger into (and I do mean INTO) the keyboard. Feels like you're pressing something that shouldn't normally be pressed, like a reset button on the computer.

Other Thoughts: As a developer, I use the Escape and F-keys regularly, and so the key size and travel issues mentioned were deal-breakers for me. Since I got the combo on sale, it was worth it to keep the set for the mouse alone, so after a week of trying to live with the keys, I boxed the keyboard and have used only the mouse since purchasing it. Buyer beware, if you use the Escape or F-keys regularly, do NOT buy this keyboard/combo!

3 out of 3 people found this review helpful. Did you? Yes No

  • Jared S.
  • 4/18/2014 10:06:15 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsBEST DEAL IN TOWN

Pros: I say ignore the people who are rating this at 1 or 2 eggs because I have owned and purchased over three of these bad boys for use in my office, home and tree house! I love the product because of the way the materials feel and the level of precision you can control on this model allows you to program any key giving you total versatility. Ironically I think Microsoft missed their calling and should have gone into the hardware business rather then the software business because they make some of the best keyboards in the world. Don't believe me, just look at the Sidewinder Keyboard model, the ratings are off the chart. I would be sad if this model was ever discontinued, its a very well crafted engineering marvel and don't waste your time looking for anything else or reading another review; take it from an ultra geek, stop over thinking and make the decision to buy it today!

Cons: I wish it had the ability to illuminate keys with different color choices when gaming in the dark or came with a remote control to navigate video chapters when watching movies or adjust the volume when listening to music while cooking in the kitchen.

Other Thoughts: Still a little pricey, but totally worth it!

1 out of 2 people found this review helpful. Did you? Yes No

  • Dr. B.
  • 4/9/2014 9:20:38 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsDisappointed

Pros: * Visually appealing and comfortable

Cons: * Almost immediately, keys were sticking
* Function keys are recessed, making them difficult to use
* Action buttons have a much higher resistance than any other keys
* Mouse does not work well on white surface

Other Thoughts: If you're a "casual" user, this keyboard/mouse might be good for you - if you spend all day on the keyboard and need to use the function keys, I'd recommend going with a different set.

Overall build quality seems fine, but keys shouldn't be sticking within the first week of operation - and recessing the function keys was a major design fumble, in my opinion.

Finally, the white surface problem seems like a mis-advertisement - it certainly isn't glass and is a solid surface.

2 out of 3 people found this review helpful. Did you? Yes No

  • Adam H.
  • 3/22/2014 11:52:35 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

5 out of 5 eggsIncredible value.

Pros: It works! There is never any lag between typing/moving mouse and seeing it appear on the screen.
It has great range. I can easily type from a distance of 15+ feet. I use it from my couch - my desktop is across the room (~8 feet).
Battery life is pretty good with rechargeable batteries. I have to replace them maybe once a month. Maybe less often, I don't really keep up.
Durable. I've dropped the mouse off my couch several times and short of the batteries popping out it hasn't ever sustained any real damage. I've had this thing for about 3 years now.
It feels great. The mouse is large and it fits my hand perfectly. The buttons are exactly in the right location.

Cons: I had a couple of keys stop working a few weeks ago. I had to pop out the keys and clean under them. Once I popped them back in all is good again.
Really there isn't anything wrong with this. It does exactly what a keyboard and mouse should do.

Other Thoughts: Don't hesitate to buy this combo. It's well worth the price.

2 out of 2 people found this review helpful. Did you? Yes No

  • Kenneth B.
  • 1/20/2014 5:24:09 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsFailed after first use.

Pros: None

Cons: Used it once. Haven't used the PC it was connected to for a month. Got on the PC again today and the keyboard wasn't recognized.

No mechanical or software reset button on this hardware.

Attempted to get support from Microsoft, their site wants too much personal info before giving a number to call. Threw it in the garbage and will never buy MS productys again.

Other Thoughts: I'm sick an tired of companies forcing me to agree to terms and conditions to get support for something and demanding personal information about me to get said support. Here's what I agree to.......no more money from my wallet. How about that MS?

2 out of 3 people found this review helpful. Did you? Yes No

  • Jason P.
  • 11/7/2013 6:58:29 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggswouldn't ever buy again !!

Pros: the only pro I can think of is it's wireless

Cons: where do I start?.. mouse wheel very draggy ( no smoothness at all) it catches and don't scroll properly. Keyboard awkward, not finger friendly. Buttons are sticking like glue to the keyboard. Keys are not very responsive.

Other Thoughts: Not worth the 64.99 that I paid for it. Won't ever order another microsoft product again. Microsofts Customer Service once again fell through.

2 out of 4 people found this review helpful. Did you? Yes No

  • Jared S.
  • 8/24/2013 4:45:39 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsI'M LOVIN IT

Pros: JUST CLICK ADD TO CART AND BUY IT!

Cons: NONE

Other Thoughts: I wish it was cheaper

2 out of 4 people found this review helpful. Did you? Yes No

  • Jared S.
  • 8/24/2013 3:58:18 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsGREAT VALUE

Pros: I've bought this product more than once over the last year and it's a great value for the money. Microsoft designs good hardware from time to time and this is a perfect example when you take simplicity and mix it with elegance in design. Everything just feels phenomenal to the touch and installation is a breeze to setup out of the box. If you are looking for an excellent wireless keyboard and mouse at an affordable price look no further, don't think, just add to cart and buy it! I guarantee you will like the way it works! Trust me I am one of the hardest people to please when it comes to products.

Cons: NONE

Other Thoughts: I wish the price was under fifty bucks to make it a steal

3 out of 3 people found this review helpful. Did you? Yes No

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Microsoft > 
Item#: N82E16823109181
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