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Item#: N82E16823129032

CM Storm Devastator - LED Gaming Keyboard and Mouse Combo Bundle (Red Edition)

  • Red LED Backlit Keyboard and Mouse
  • Dedicated Multimedia Keys
  • 2000DPI
  • Durable and Tactile Keys
  • Ergonomic Keyboard and Mouse design
  • System Requirements: PC with USB ports. Windows 8/7/Vista/XP
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Learn more about CM Storm Devastator

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of CM Storm Devastator

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Showing 113 of 113 reviews - Clear Filters

  • GEORGES F.
  • 1/23/2015 10:10:12 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggs

This review is from: CM Storm Devastator - LED Gaming Keyboard and Mouse Combo Bundle (Red Edition)

Pros: Keyboard is great, no problem with that

Cons: The mice is bad, the wheel scroll down and up afterward, it's really annoying. I decided to buy a new one instead, still 30$ for the keyboard it's not so bad.

Manufacturer Response:

Dear customer,

We sincerely apologize for the trouble you had with our mouse. We can definitely help by replacing the mouse for you under warranty. Would you be able to contact us so we can make this right?

Respectfully,


CMUSA Support.

Phone:
1-888-624-5099

Site:
http://account.coolermaster.com

Did you find this review helpful? Yes No

  • Anonymous
  • 1/22/2015 5:04:29 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

5 out of 5 eggsgood keyboard and mouse

This review is from: CM Storm Devastator - LED Gaming Keyboard and Mouse Combo Bundle (Red Edition)

Pros: it is built well for being only $30

Cons: it did not work with windows 10, but I found a way to make it work. (see other section)

Other Thoughts: 1. Type regedit in RUN dialog box and press Enter. It'll open Registry Editor.

2. Now go to following key:

To change the behavior for currently logged in user:
HKEY_CURRENT_USER\Control Panel\Keyboard

To change the behavior for all users:
HKEY_USERS\.DEFAULT\Control Panel\Keyboard

3. Now in right-side pane, change value of "InitialKeyboardIndicators" string value to 4

4. Now restart your computer.

from now on Windows will automatically turn on the keyboard's back light. (works with all versions of windows)

Did you find this review helpful? Yes No

  • Jeremy A.
  • 1/21/2015 12:55:12 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsBAD ITEM STAY AWAY AND TRUST THE REVIEWS YOU READ HERE

This review is from: CM Storm Devastator - LED Gaming Keyboard and Mouse Combo Bundle (Red Edition)

Pros: none that I can think of. other than I will look cool until you have to send it in for repairs.

Cons: owned and used the product for 2 months and the mouse always tried to scroll in both directions. called company to get RMA and was told by the RMA Dept that they can not help me there, ironic as I called the RMA center, but was told to get on their website and do the RMA process myself. not impressed at all with that. so I do the process and send in my keyboard combo for an additional fee of $11 that we can now add to the cost of the unit, and once the unit got to the customer area it was denied delivery for 10 days while they were on vacation for Christmas and once they finally received the shipment it then sat for approximately 12 days while the had to do inventory, and now when I check the status I receive a message that states their US Warehouse is experiencing shipping delays. awesome, JUST AWESOME!!! I shipped my item on 12/16/2014, it is now 1/21/2015 and I have no eta of when I will ever receive my item back so I can actually use it. not impressed with this item nor the companies RMA process. I don't think I will be buying anymore Cooler Master products in the future.

Other Thoughts: Stay away from this item for sure

Manufacturer Response:

Hello Jeremy,

First off, please let me apologize for the delays and issues we are currently experiencing. This is affecting quite a number of individuals who have placed RMA requests and Part requests. The holiday closures, and when we moved locations to consilidate with our second building, has not helped. This has been a difficult time for us, but we are working the best we can to get everyone's replacement out without further delays. Again, we do apologize for the inconvenience.

As far as the RMA process and form, we have all of our customers register their product and complete the RMA REQUEST form through our Fanzone webpage. This is to help ensure all of your registration information is in one location to apply and view status. Also, the website acts as a hub for all cooler master announcements, knowledge base guides, and opportunity to use our forums under one registration. Though tedious, this was our way of helping to ensure all information is in one place, and no one has to search through several or more sites to find info.

Any new development concerning the delays will be posted as an announcement on the CM Fanzone when logging in. Please know, as we complete each request and ship out replacements/parts, a tracking number will be emailed for your specific request. If you have any further questions, please contact us at 888.624.5099 ext 2, or visit the Fanzone to use the Livechat/Ticket links.

Respectfully,

Robert N.
CM USA SUPPORT
888.624.5099

1 out of 2 people found this review helpful. Did you? Yes No

  • Richard C.
  • 1/21/2015 12:04:18 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsComfortable and just works

This review is from: CM Storm Devastator - LED Gaming Keyboard and Mouse Combo Bundle (Red Edition)

Pros: It was cheap, amazing value for price
No 3rd party drivers or software
Long cords
Nice color and visual design
Keys are nice and solid feeling, feels satisfying to type
Just works

Cons: Didn't work during OS setup

Other Thoughts: Wish the mouse was a blu-trac laser but the pack was only $30 so can't really complain

Did you find this review helpful? Yes No

  • Joseph M.
  • 1/20/2015 11:29:51 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsKeyboard worked great, mouse scroll wheel doesn't work

This review is from: CM Storm Devastator - LED Gaming Keyboard and Mouse Combo Bundle (Red Edition)

Pros: -great Christmas gift (inexpensive)
-great looks and lighting
-great feel when keys are pressed

Cons: MOUSE BROKE WITHIN A WEEK,
The scroll wheel does not work properly when scrolling down for example it might send a signal for it to go up.

Other Thoughts: I would like to be able to send back the mouse for a reimbursement.

I'll update the review once I get this resolved.

Manufacturer Response:

Hello,

I'm sorry to hear that your mouse failed for you so soon. If you are looking for reimbursement, please follow up with the original vendor. If you would like to replace the mouse, you can RMA it through Cooler Master as an alternative option.

Visit our fanzone and follow the instructions on the second link. Shipping to our facility is the customer's responsibility, but we do cover the cost of the replacement and shipping of the replacement. If you have any questions, our Fanzone supports a knowledge base, Livechat, and ticket inquiries. You can also call us directly at 888.624.5099 ext 2 for direct support as well.

Please let us know if there is anything else we can do to help.

Robert N.
CM USA SUPPORT
Phone: 888.624.5099

Did you find this review helpful? Yes No

  • Casey G.
  • 1/19/2015 5:09:23 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsGood mouse, but bad keyboard

This review is from: CM Storm Devastator - LED Gaming Keyboard and Mouse Combo Bundle (Red Edition)

Pros: Mouse works great
DPI settings are nice
Two side buttons are great for gaming

Cons: Keyboard (read description)

Other Thoughts: I had the mouse and keyboard bundle for about two months now, I have to say i was pretty impressed until today. I was playing a game when the keyboard just stopped working. The back light was off and when I checked with my computer, windows said that," One of the USB devices attached to this computer has malfunctioned". It goes on to say that windows does not recognize it. I plugged in my old keyboard and sure enough it worked. The bottom line is that the mouse works fine I never had a problem with it, its the keyboard that is defective. The keyboard has also been known to disconnect randomly then reconnect after plugging and unplugging, THIS HAS HAPPENED MORE THEN ONCE since I have had it. It only stopped working today.

Manufacturer Response:

Hello John,

I see that you made two reviews. Again, I'm sorry for the trouble. we can certainly help rectify this situation. You will need to RMA the product. I have provided the link below to our FanZone and an RMA instructional link. I would recommend having your serial number and a photo of your purchase receipt. Register your product and then you can apply for an RMA under MY PRODUCTS. We will approve your request. Once you receive your RMA number, write it clearly on the shipping box to help expedite the process. Shipping the product to our facility is the customer’s responsibility. We will cover the replacement and shipping that replacement to you.

Also, we have the option for an Advance RMA. If you would like to commit to an Advance RMA where we authorize a cross shipment, please complete the following steps. Make sure you have your RMA number ready, call us at 888-624-5099 ext 2, M-F 7:30am PST to 5pm PST. Once you get a hold of a representative, they will ask for your RMA number, credit card information, and a digital copy of your Photo ID for liability. We do not charge the card, unless we do not receive the defective product in a reasonable amount of time after you receive the replacement.

If you have any further comments or questions, please let me know by dialing 888.624.5099 or use the Livechat & Ticket links within Fanzone.

Respectfully,

Robert N.
CMUSA Support
Phone: 888.624.5099

Did you find this review helpful? Yes No

  • Casey G.
  • 1/19/2015 4:41:16 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsKeyboard stopped working

This review is from: CM Storm Devastator - LED Gaming Keyboard and Mouse Combo Bundle (Red Edition)

Pros: Nice Mouse
Dpi settings are great
Two side buttons work great for FPS gaming

Cons: Keyboard

Other Thoughts: I had the mouse and keyboard bundle for about two months now, I have to say i was pretty impressed until today. I was playing a game when the keyboard just stopped working. The back light was off and when I checked with my computer, windows said that," One of the USB devices attached to this computer has malfunctioned". It goes on to say that windows does not recognize it. I plugged in my old keyboard and sure enough it worked. The bottom line is that the mouse works fine. I never had a problem with it, its the keyboard that is defective. The keyboard has disconnected MORE THEN ONCE since I have had it. It wasn't until today that it stopped working.

Manufacturer Response:

Hello,

I'm sorry to hear that you are having issues with this set. The keyboard and set is covered under a two year warranty where we can help replace it. You will need to RMA the product. I have provided the link below to our FanZone and an RMA instructional link. I would recommend having your serial number and a photo of your purchase receipt. Register your product and then you can apply for an RMA under MY PRODUCTS. We will approve your request. Once you receive your RMA number, write it clearly on the shipping box to help expedite the process. Shipping the product to our facility is the customer’s responsibility. We will cover the replacement and shipping that replacement to you.

Also, we have the option for an Advance RMA. If you would like to commit to an Advance RMA where we authorize a cross shipment, please complete the following steps. Make sure you have your RMA number ready, call us at 888-624-5099 ext 2, M-F 7:30am PST to 5pm PST. Once you get a hold of a representative, they will ask for your RMA number, credit card information, and a digital copy of your Photo ID for liability. We do not charge the card, unless we do not receive the defective product in a reasonable amount of time after you receive the replacement.

If you have any further comments or questions, please let me know by dialing 888.624.5099 or use the Livechat & Ticket links within Fanzone.

Respectfully,

Robert N.
CMUSA Support
Phone: 888.624.5099

Did you find this review helpful? Yes No

  • Anonymous
  • 1/18/2015 1:21:39 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsNot a big fan

This review is from: CM Storm Devastator - LED Gaming Keyboard and Mouse Combo Bundle (Red Edition)

Pros: I have very little pros to tell you.

1. It is quite light, so if you don't have strong fingers, this keyboard will not strain your wrist/fingers as much as other membrane keyboards
2. It has a very vibrant back light for its price.
3. The mouse feels comfortable on your hand

Cons: So many cons I have to tell you.

1. The keyboard is very loud. It is obnoxiously loud so when I am typing at night, you can hear it from very far away.
2. The keys are not very visible when you don't have the back light on. Sometimes when I am watching something on my screen and don't want the back light to strain my eyes, I turn the back light off. However, I have to constantly turn the back light on and off when I need to quickly write on SNS or reply to messages.
3. I am a huge rhythm game player. And I use my keyboard to play rhythm games. This keyboard is very bad at being accurate and doesn't register keys very accurately. Every time I play with this keyboard, I always ALWAYS switch to my old membrane keyboard that can register all of the keys I input. Even when I am typing, I am a fast typer and sometimes some keys get unregistered and I have to fix it every time.
4. The mouse wheel is not so accurate. When I am scrolling down, it always scrolls up first.
5. The keyboard should have came up with a separate back light on off switch. I have to use the scroll lock in one of the games I play, and it becomes very annoying.
6. It can't also pick up some combinations of WASD key strokes, WHICH IS VERY CRITICAL for FPS gamers.

Other Thoughts: I mean, this keyboard is very good for its price, I suppose. However, if the title says "Gaming keyboard and mouse combo," it should at least register proper keys when they are pressed. I was hyped to get this keyboard, but it was rather disappointing when I tested out. I will keep it in the basement for now unless my friends want it. I really got what you pay for.

Manufacturer Response:

Hi Mkim,

We are sorry to hear what happened to your keyboard. Based on your review, we deem the keyboard most likely faulty as this is not normal when it comes to key actuation or the mouse wheel issue you mentioned. Would you be able to contact us so we can get this keyboard replaced and ultimately rectify the situation?

Respectfully,


CMUSA Support

Phone:
1-888-624-5099

Site:
http://account.coolermaster.com

Did you find this review helpful? Yes No

  • Kevin B.
  • 1/16/2015 6:52:18 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGood for the price

This review is from: CM Storm Devastator - LED Gaming Keyboard and Mouse Combo Bundle (Red Edition)

Pros: Responsive, loose keys with good rebound. Plenty of space between keys. Gamer keyboards

Cons: If you don't know how to turn on the back light, you have a hard time seeing the letters on the keyboard even in daylight. Not really a con for anyone who can blind type, but it can be a problem for some one who needs to see the lettering.

Other Thoughts: They are holding up to my 3 sons. They have destroyed 4-5 keyboards each last year and they treat these back lit ones like they are special so I am hopeful that will make them last longer.

Did you find this review helpful? Yes No

  • Daniel C.
  • 1/15/2015 3:44:24 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGood price, good keyboard,

This review is from: CM Storm Devastator - LED Gaming Keyboard and Mouse Combo Bundle (Red Edition)

Pros: - Low cost
- Backlit keyboard
- Mechanical feel to keyboard
- Keyboard is of average size
- Mouse with more than the 3 standard buttons
- Media buttons on the keyboard
- Multiple color options for backlighting at time of purchase

Cons: - Mouse scroll wheel often attempts to scroll in both directions at once, rending the scrolling functionality useless.

Other Thoughts: I purchased this combination because my existing keyboard was about 10 years old and some of the keys (particularly WASD) were starting to become unresponsive. I didn't want to fork out a hundred bucks for a new keyboard, especially since many backlit keyboards are spec'd for gaming and tend to have many extra keys that increase the width of the keyboard, and I don't have a use for such keys and didn't want to deal with the loss of space on my desk. This keyboard had everything I wanted for a price that is much lower than the competition.

I read the reviews that came before me and was forewarned that the mouse wheel had problems, but I would have paid the price I did for the keyboard alone. The mouse was just an extra bonus.

The reviews that state the mouse wheel tends to scroll in both directions at once are accurate. At the time of this review, I have owned this set for about 2 months, and already the mouse wheel tends to show this behavior. If I scroll carefully, I can avoid the issue, but in faster paced situations such as gaming, the issue occurs frequently. I will probably stop using the mouse.

But again, I bought this set for a combination of the keyboard and the cost, so I don't care that much about the sub-par quality of the mouse. So if you like the specs of this keyboard, I say go for it. But if you are looking for a mouse, look somewhere else. The scroll wheel is a critical component in a mouse; without one that functions as desired the mouse is essentially unusable. I have 10$ mice that are better than this one.

Did you find this review helpful? Yes No

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Item#: N82E16823129032
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