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Item#: 9SIA1N82854003

IOGEAR GKM552R Black USB RF Wireless Slim Long Range Keyboard and Mouse Combo

  • USB RF Wireless
  • IOGEAR
  • Black

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the IOGEAR GKM552R

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the IOGEAR GKM552R

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  • stephen r.
  • 4/24/2015 3:46:36 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsCan't recommend it

Pros: Small footprint, mouse is pretty decent

Cons: Stopped working after less than two months. Not sure exactly what it's doing but it's essentially like the SHIFT key is stuck. I called support who immediately issued an RMA, but when I read the details of the return, the shipping and packaging was up to me (rather than getting a postage supplied box for return) and since that was going to cost probably half what I paid for this I decided screw it and just kept the mouse for other purposes. As you can figure, no one would wait for a returned/replaced item when it comes to keyboard and mouse. I had to go buy a new set so I could actually continue to use my computer - Logitech k800 Illuminated version.

Other Thoughts: I bought this because the IOGear KVM I bought was supposedly only friendly with an IOGear keyboard. After some reading I learned that Logitech wireless would work fine with mouse emulation disabled on the KVM, so I bought that.. everything has been great since. (And for any one reading this trying the same, make sure you plug the Logitech unifying USB into the mouse port of your IOGear KVM.)

Manufacturer Response:

Thank you for choosing IOGEAR and we apologize for the inconvenience. If the keyboard is within 30 days it can be replaced at the place of purchase, if over 30 days IOGEAR will honor a 3 year warranty. The customer is responsible for the one way shipping here and we will pay the shipping back. The IOGEAR KVM you are using is most likely emulated. That does not mean it will not work with other brand keyboards however there is no guarantee with nonstandard or wireless keyboards unless it is made by IOGEAR. Our KVM’s emulate a standard 102 key, keyboard and generic 2-button scroll wheel mouse. The reason for this emulation is to allow the hot key functions to operate. A side effect of the emulation is that in most cases the special key sequences required for gamming, and key programming will not translate correctly through the KVM, for gamming we recommend connecting directly to the computer.

Although our KVMs will work with most wireless keyboard mouse sets, we cannot promise an individual multimedia / programmable keyboard and mouse set will work through the KVM.

Due to the large number of manufacturer's and each manufacturer's wide range of models it is impossible to maintain any meaningful compatibility list.
iogear makes a variety of products to suite almost all needs. Once again, thank you for choosing IOGEAR.

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  • J C.
  • 1/14/2015 9:54:48 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsGreat keyboard and mouse!

Pros: This is one of the best keyboards I've ever used, and a huge relief after using the clunky '90s-style keyboard I was given at work. I'm able to type as quickly as possible with no lag or repeated characters, and it's truly whisper-quiet. The mouse is a bit large for my small hands, but it's also very responsive and easy to carry around with me. I highly recommend it.

I'll update the review in a few months after I've used it for a bit longer.

Cons: None!

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  • Patrick H.
  • 1/4/2015 6:36:52 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsNot long Range

Pros: Good Styling comfortable mouse, keyboard nice feel

Cons: Can not receive at 1.5 meters away when keyboard and mouse are below transmitter. If this were a true RF keyboard (Radio Freq) this wouldn't be an issue. but it uses the 2.4 Ghz band that most routers use.

Other Thoughts: If you are looking for a average 2.4GHz wireless keyboard and have the transmitter right in front of the keyboard and mouse, this one should do the trick

Manufacturer Response:

Thank you for choosing IOGEAR and we apologize for the inconvenience. This will be forwarded to the product manager for evaluation. Once again, thank you for choosing IOGEAR.

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  • Austin V.
  • 9/30/2014 1:40:49 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsWonderful

Pros: -Wireless
-Low Profile receiver
-Adjustable sensitivity on the mouse

Cons: The mouse has freaked out a couple of times, moving the cursor where it wasn't supposed to go. It hasn't happened often.

Other Thoughts: Purchased this for my girlfriend to operate computer in the living room attached to a 50" HDTV. It works beautifully and was what I wanted for the right price range

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  • Christopher F.
  • 7/28/2014 9:54:16 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsAwesome

Pros: This is my 2nd iogear wireless keyboard. Both are great. Long battery life. Stands up to the abuse of my two and 5 year old kids.

Cons: None

1 out of 1 people found this review helpful. Did you? Yes No

  • David P.
  • 7/12/2014 11:23:24 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsWorked Perfect for me

Pros: Was very simple to install. Plug and play on Windows 8.1.

Cons: None.

Other Thoughts: This is a 2.4 GHZ device. A lot of wireless devices run in this frequency area. If you have multiple wireless devices they may be causing you grief. I don't have many in my house so I am not experiencing any negative effects.

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  • Jackson S.
  • 2/11/2014 8:45:07 AM
  • Tech Level: High
  • Ownership: more than 1 year

5 out of 5 eggsCorporate Use

Pros: I am the technical support for a large corporation. We have been using ioGear long-range wireless keyboards in all of our conference and meeting rooms for the last 5 years and have had very good results. The range covers everything we have tried so far and our user community has not experienced any problems.

Cons: Sometimes users inadvertently turn off the keyboard and don't know how to turn it back on (but there are instructions printed on the keyboard... user error).

Other Thoughts: If you want long range and reliability, this is a good fit.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anthony D.
  • 1/15/2014 7:23:12 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

5 out of 5 eggsworks better than expected

Pros: the key board works 20 feet away with no problems through my hallway. The mouse worked 26 feet away and the dongle was only 9 inches off the floor. in my computer cabinet I did no setup it just worked from those distances without tweaking or moving anything and I have many obstacles in the way. I tried other wireless setups and could not get them to work outside of the bedroom. The GkM552mr worked remarkably out of the box

Cons: None so far

Other Thoughts: I am elated at the performance of the keyboard and mouse. I have logitechs which I loved prior to getting the io gear I have used logitechs for over 10 years and i still love them but the io gear is on a higher level it responds immediately to the touch which the logitech does not come close to. I got used to logitechs responiveness but i was surprised to see how much faster the iogear was

1 out of 1 people found this review helpful. Did you? Yes No

  • Matthew R.
  • 5/6/2013 9:10:34 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day

1 out of 5 eggsAbsolutely Terrible

Pros: It looks somewhat nice and lightweight but like the stereotypical popular girl in high school, that is all it has going for it.

Cons: You have to be like 3 inches away from the dongle for it to work and even then its intermittent. Its terrible, absolutely terrible, never have I been compelled to actually write a bad review as this one.

I tried different USB slots, I tried restarting, research was no help. I will say it did work at a range of further than four inches for a second then quit. Again repeated the steps after that to no avail. I really hope I can get my money back.

IOGEAR I have seen your responses in other peoples reviews and I must say I do admire companies that actually look through reviews and offer to help. However, you present your self in the most uncaring manner. Also, you always say "it shouldn't work like that". YOU DON'T SAY! You think I would buy a product if on the front it said "NEW FEATURE PLUG AND NOT PLAY, guaranteed to not work and you don't get your money back". I would hop on that about as fast a tortoise swimming through molasses in winter after he just smoked a whole bag of weed. Seriously I know know why you call your selves IOgear, I OWE GEAR. You product is about as terrible as that pun I made.

Manufacturer Response:

• Thank you for choosing IOGEAR and we apologize for the inconvenience. I am sorry if you have experienced a problem with our product. It may be difficult to get a refund since you are not listed as having actually purchased this product here or on the other site where you posted this same review, but our customer support department is here to help you. At IOGEAR we put our money where our mouth is so to speak, and use our products every single day, which is exactly why we are able to stand behind this product with a full 3-year warranty. Contact us directly and we will make it right, and I guarantee we will resolve the problem faster than your sticky tortoise!”Once again, thank you for choosing IOGEAR.

3 out of 5 people found this review helpful. Did you? Yes No

  • go m.
  • 12/15/2012 6:37:58 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsThis is a good product, and a bad product.

Pros: 5 button mouse, very smooth movement on the mouse as far as how easy it slides compared to my first mouse. My keyboard doesn't seem to fall into eternal sleep like described in other reviews. KEEP KEYBOARD PARELLEL TO THE FLOOR TO TYPE!

Cons: The keyboard MUST be flat!!! Do not try relaxing and kicking back in the recliner and typing with your keyboard tilted it will not work well at all. I just figured this out because i was about to throw it across the room and I was going to show my girlfriend how bad it was and i put the recliner down putting my lap in a parrellel position to the floor and it is working like a normal keyboard. ery glad i figured this out because I was about to hulk out on this keyboard. still very upset I spet 40.99 and now it is 36.99. sorry for my gramatical mistakes but you can manage to read it...The main thing is u gotta keep the keyboard flat!!!

Manufacturer Response:

Thank you for choosing IOGEAR and we apologize for the inconvenience. Try placing the USB receiver in a front usb port of your computer and see if this corrects the issue are having. It is possible that your body is blocking the signal however we have duplicated this problem here. To better service you and understand your set up, please feel to contact our customer support at 1-866-946-4327 or email us: support@iogear.com. Once again, thank you for choosing IOGEAR.

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