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Acer America > 
Item#: N82E16824009610

Acer FT200HQLbmjj Black 20" 2 x HDMI Touchscreen Monitor; 10-pt Capacitive Touch 100000000:1 Built-in Speakers

  • 100000000:1
  • D-Sub
  • 170° (H) / 160° (V)
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Learn more about the Acer America FT200HQLbmjj (UM.IT0AA.002)

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Acer America FT200HQLbmjj (UM.IT0AA.002)

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  • Joshua H.
  • 9/21/2014 7:34:39 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsGarbage

Pros: After what I paid on this... NONE!!!!!! replacement only? yeah its garbage

Cons: This monitor is junk, touchscreen broke after a week. It "ghost clicks" on a area of the screen. Viewing angle sucks, monitor stand sucks, ACER sucks.

Other Thoughts: I used to bleed Acer, it was the brand of my first PC. I loved them, however after this purchase and their customer service telling me it would take 8-10 weeks to repair, nope no more. I am done with acer.

1 out of 2 people found this review helpful. Did you? Yes No

  • Robert C.
  • 9/4/2014 8:53:16 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat Touchscreen for the money

Pros: Works great with Windows 7 Pro and Windows 8.1 Pro after driver update. Currently using HDMI Connection to an older Acer Aspire 5745DG Laptop with a NVidia GeForce GT 425M built in video card and Intel core i5 with 8 GB DDR3. No problems. Touchscreen is very responsive.

Cons: None.

Other Thoughts: Using this as a touchscreen video jukebox in my gameroom. Once you update drivers, there is no lag in response time when the screen is touched. Would purchase another one when I have to.

Did you find this review helpful? Yes No

  • Anonymous
  • 6/29/2014 5:51:28 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week

1 out of 5 eggsNo Quality Control (QA) at all

Pros: Nice design, good features/specifications and price for touch screen, responsive

Cons: As many other noticed, the random phantom/ghost touches renders the touch feature of this screen simply unusable. You can disable the touch functionality and still use it as ordinary monitor but who would buy touchscreen to use it as not touch-screen? Besides, for the given price you can buy way better spec'd monitor without touch functionality.

There aren't any Acer drivers for that monitor. The ones on the Acer download page are not really drivers but some colour profiles.

Other Thoughts: I've asked the Acer Community about the phantom/ghost touch issue. Anyone interested can follow the thread entitled ""Phantom", "Ghost" touches on "FT200HQL bmjj" touchscreen" under monitor section.

So far I'm not fascinated by the Acer support.

2 out of 2 people found this review helpful. Did you? Yes No

  • Hector H.
  • 6/12/2014 11:56:52 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDO NOT BUY IT

Pros: Nice design

Cons: Phantom touches all over the screen I had to unplug the usb cable to be able to get work done.

0 out of 1 people found this review helpful. Did you? Yes No

  • Dorothy J.
  • 6/7/2014 3:31:08 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsTouchy!!

Pros: I love acer stuff. Monitor is durable, crisp, very happy,

Cons: Speakers aren't anything special, like all monitor speakers.

Other Thoughts: Touch it!

0 out of 1 people found this review helpful. Did you? Yes No

  • JC C.
  • 5/24/2014 11:06:15 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGood product, great price

Pros: Matches my laptop resolution so the desktop doesn't get rearranged. Smaller profile fits nicely in a tight workspace. Works with Win 7, Win 8, and LInux. It isn't very heavy, makes it extremely portable.

Cons: I've experienced the random touch problem that other users have noted. I have found that if I completely remove the power (unplug the brick) for about 15 seconds, the problem disappears for a while.

Other Thoughts: Mac OS X didn't support the touch screen chipset when I first tried it, the cursor jumped to the top left corner whenever the screen was touched. It's not a con, just a little bit of a disappointment that Apple continues to resist supporting touch on OS X. But I like the monitor so much I bought a second one.

Did you find this review helpful? Yes No

  • Adam C.
  • 5/17/2014 7:54:56 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsQuality Control?

Pros: Good viewing angles and touchscreen is capacitive not resistive. Dual HDMI ports and USB 3.0 port multiplier

Cons: Like many others I experienced ghost touches in a couple of different areas of the screen. One spot in the lower right corner was especially annoying because it was on the show desktop section for Windows 7...

Power brick... Really...

Other Thoughts: Anyone thinking about purchasing this should be aware that Newegg sells this with a non-refund status. So if (when) it breaks all they can do is replace it if it's within the 30 day window. If you're out of the window it's up to Acer to fix.

Disappointed with Acer's Quality Control. With so many people experiencing the same issue it's obviously not an isolated issue.

3 out of 3 people found this review helpful. Did you? Yes No

  • Penni L.
  • 4/4/2014 11:46:11 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDon't Buy

Pros: Worked ok for the first two months. Clear picture.

Cons: Touch screen stopped working after two months. No help from tech support because it's a hardware issue. Have to buy a new touchscreen monitor. Built in speakers are really weak.

Other Thoughts: Wish I would have spent a little more in the first place since I have to go out and purchase a whole other monitor now.

5 out of 6 people found this review helpful. Did you? Yes No

  • Hazwan H.
  • 3/25/2014 9:42:53 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsTouch feature gone crazy after 2 month

Pros: The touchscreen was very responsive. Everything was good and perfect (until today).

Cons: All of the sudden when I open my pc, the touch screen feature is gone crazy, seems like the screen is touched multiple times at the middle of the screen continuously.

Other Thoughts: I guess this is what you get for the price that you get. I have some bad experience with Acer products before this and this might be the last one I would buy from Acer.

4 out of 5 people found this review helpful. Did you? Yes No

  • Kimberly S.
  • 3/21/2014 5:50:27 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsTouch feature unusable after 2.5 months

Pros: When the touch screen was working (until this afternoon), it was great. No complaints. Very responsive. Sharp. Good color.

Cons: All of sudden today, the touch screen is registering random, phantom touch input in the lower right-hand corner of the screen. This steals focus away from whatever you're doing and jumps your cursor to that portion of the screen.

Since I've had this more than 30 days, newegg won't replace it. That means I have to deal with Acer directly, something I'm not looking forward to.

I've seen some threads today indicating a similar issue on other Acer touchscreen devices.

Caveat emptor.

8 out of 8 people found this review helpful. Did you? Yes No

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