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ViewSonic > 
Item#: N82E16824116583

ViewSonic VSD220 Black 22" Infrared Optical Dual Touch Smart Display 250 cd/m2 1000:1 Built-in Speakers PC-Less Computing with Andriod 4.0

  • 1920 x 1080
  • 1000:1
  • Micro HDMI USB 2.0
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  • newegg Powered by TI OMAP Processor and featuring Android 4.0 (Ice Cream Sandwich) OS Snappy responsiveness, fast web browsing, smooth, glitch-free videos and apps, all are critical features that excel on the high performance, ultra-low power OMAP platform. Google GMS certification means you have access to all of the latest Android apps in the Google Play Store.
  • newegg Connectivity options include Wi-Fi and RJ45 Ethernet The VSD220 lets you easily connect to your home or business network using either Wi-Fi or RJ45 Ethernet connectivity. You will be given the option to connect to Wi-Fi once powered up, but if you prefer a wired connection, simply plug in to the RJ45 port on the back of the Smart Display. Once connected to the internet, you will have blazing fast access for web browsing, e-mail, cloud based apps, and streaming media.
  • newegg Support for your peripherals Getting started with your VSD220 Smart Display is as easy as plugging it in and turning it on. You’ll find two full size USB ports along the right edge of the display for connecting a USB keyboard and mouse, or other peripherals.
  • newegg The power of HDMI The VSD220 Smart Display is flexible enough to provide dual modes of usage. Whether using as a standalone replacement for your PC, or connecting as an extended display for your existing PC, notebook, or tablet device, we’ve got you covered with the included HDMI input and cable.
  • newegg Integrated Webcam for convenient video chat and teleconferencing With the included 1.2 megapixel high resolution webcam, integrated speakers, and headphone jack, the VSD220 supports most popular Android based video chat and tele-conferencing apps.
  • newegg One-Stop Solution for Multi-Touch Monitor Needs VSD220’s multi-touch interface and Full HD resolution make it an ideal touch solution for both commercial and consumer applications. It gives commercial users capability to create a direct and interactive user experience for their customers. Scratch resistant 8H surface hardness ensures the VSD220 can withstand heavy usage in high traffic environments, while maintaining high quality touch experience.

Learn more about the ViewSonic VSD220

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the ViewSonic VSD220

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  • Anonymous
  • 6/21/2013 4:05:47 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsViewsonic doesn't provide assistance or acceptable warranty service

Pros: The 'Gorilla' glass screen is tough and pretty, but it feels like it's made of glue - 3 eggs, The brightness of screen, 4 eggs, wired & wi-fi connection worked, 4 eggs. Retail packaging arrived intact.

Cons: This unit would be ‘Smart’ if it worked more than 1/3rd of it's powered-on time; it doesn't live up to Viewsonic's marketing hype, despite my high hopes. Extras such as the mini-SD card slot, mini-HDMI output (didn't work at all with Windows 7 or 8), Ethernet RJ45-port and the wall-wart power cable receptacle are inconveniently placed in what was obviously designed to be a battery-pack bay on the lower backside. The USB ports worked only intermittently; the BIOS didn't want to recognize anything that was plugged into them (yes, I had the proper format). Touch response is slow, draggy-glue-like. The unit and wall-wart gets really hot. The Viewsonic factory servers automatically notified the unit that a system update was available, but the update repeatedly refused to properly install. When I contacted Viewsonic Customer Service, the CSR I was contacted automatically stated there was no update available, even though I told him the Viewsonic servers were directly accessing the unit to advise of the update. After I supplied this Viewsonic CSR with all of the publicly available information regarding this update on the appropriate forums, he quickly backtracked. I was unfortunate enough by luck of the email-draw, to be assigned this rep; he was *extremely* technically uninformed-challenged and painfully unhelpful-it seemed like he didn't want to be bothered. With all the negative tech hurdles this unit faces, it's not ready for primetime. Unless and until Viewsonic makes it's tech less difficult to use (and I did it for a living!), changes it's Corporate attitude, warranties, policies and above all, it's treatment of it's customers. If possible, I'd rate Viewsonic's product and treatment of this customer, at an overall minus 10 EGGS. Please see 'Other thoughts.'

Other Thoughts: Viewsonic made -past tense- great monitors, enjoying a sterling reputation in the industry dating back 20 years. Sadly, due to my own current experience, no more. As a reference, in the early 90's, a friend/client splurged on a hugely expensive graphic arts system, with a beautiful Viewsonic graphics CRT, which would've been called HI-DEF today. It died in 3 months; Viewsonic replaced it via UPS overnight and hauled off the dead one; NO QUESTIONS ASKED. Fast-fwd to February 2013; an agency which helps disabled persons obtain equipment to access the Internet ('assistive' technology) purchased the VSD220 for me based on my industry experience and my personal recommendation regarding Viewsonic's prior reputation; I wanted this 'Smart' VSD220. The unit semi-worked 1 month out of 3. Finally, in June 2013, I could take no more. The seemingly lazy Viewsonic CSR I was stuck with (see CONS), who stated there was no system update (patently untrue, as it was released in 2012) should be terminated. I sent a strongly worded advisory to Viewsonic that I was going to file a formal complaint with Viewsonic Corporate. The CSR suddenly turned on his light bulb; voila! Like magic, he knew there was an update for the VSD220! The update repeatedly failed to install. The CSR didn't want to troubleshoot or even initially file a trouble ticket. I insisted. The only advice received from the CSR, was to "ship the VSD220 back to Viewsonic for warranty replacement." I gave up on this guy; it was like trying to nail gelatin to the wall with a fly swatter, no offense, PETA. I returned the unit to the agency who bought the screen for me. They kindly arranged return it to Viewsonic for replacement with a new unit under the 3-year warranty. My unit was returned to Viewsonic in the retail packaging, sealed in the original anti-static bag, with all the cables *in pristine condition*; not a scratch, fingerprint or mark on it; it looked like new. (It was). 1.5 weeks later..FedEx Ground, NOT to be confused with *good* FedEx service, delivered a plain brown box. Out fell a *Viewsonic Warranty Replacement* VSD220. Honestly, it’s the nastiest, scratched-up, filthiest, greasiest and plainly abused-distressed unit I've ever seen, and I've seen a LOT. My 1st impression was that someone hydraulically fired this *Warranty Replacement" out the back of a garbage truck into, then retrieved it out of the L.A. City dump. No wall-wart-power or other cables were included; NADA. I've never experienced such dismally obscene treatment inflicted by a formerly reputable major US corporation. No company I've ever done business with or worked for would treat any customer with such disrespect - unless they enjoy thinking about filing for bankruptcy. I’ll never again in good conscience, recommend that anyone waste their time or a dime on any Viewsonic products and worthless warranties. If Viewsonic Corporate wants to make amends to me, they get this one chance to respond. BE WARY OF VIEWSONIC CORP.

10 out of 10 people found this review helpful. Did you? Yes No

  • Anonymous
  • 6/20/2013 10:34:15 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

5 out of 5 eggsOutstanding Product

Pros: Awesome Super Tablet. In minutes I was up and running. Can remote to my work desktop, tested Netflix, several games and other apps. Fast compared to my older android device and very touch responsive (can you say Angry Birds?). Gorgeous screen. No problem getting any app from Google Play. This has been fixed despite the negative reviews you read. Coupling tablet hardware with a touch-sensitive LED monitor is pure genius. I have never been happier with a tech purchase in my 40+ years of buying tech.

Cons: Ok here is a few suggestions. If you don't get how Android works and its capabilities, this may not be right for you. If you don't want to spend the time researching a product so you understand what it will and will not do, this is definitely not for you.

Other Thoughts: If you do the research and this has what you are looking for, you will find this to be a fun and productive product. And no I do not work for ViewSonic or NewEgg. I am just a regular nerd who found nirvana in a great product.

0 out of 4 people found this review helpful. Did you? Yes No

  • Pamella B.
  • 6/9/2013 1:03:05 AM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsDISAPPOINTED

Pros: Haven't found any yet!

Cons: TERRIBLY SLOW RESPONSE TIME, IF ANY AT ALL!
Extremely poor resolution on most apps.
Most apps included are only trial versions!
NOTin any way portable or like a tablet, like in advertisements!

Other Thoughts: Disappointed and let down!

1 out of 4 people found this review helpful. Did you? Yes No

  • Jim N.
  • 4/2/2013 11:09:22 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsVersatile Nifty Idea But Disappointing Implementation

Pros: Versatile, priced well, adjustable lean stand is nice for touch interface use. It has spent most of its life sitting on or by my dining room table hooked up to my stereo as a Pandora/YouTube player and "drive-by" social networking terminal using the built-in Android.

Cons: Not quite good enough in either role of tablet or touchscreen monitor. The first two apps I wanted to install (Pandora and Netflix) aren't available through Google Play or the Viewsonic app store, but I was able to install an alternate app store and install the "missing" apps through that. Response time to touch is often slow, and I end up touching too many times while waiting. As a Win8 touchscreen monitor I find the side bezel sticking out makes it somewhat challenging to swipe from the left or right of the screen for the charms bar or switching apps, and when using it as a monitor I can't hold-and-drag items such as windows or cards in solitaire; holding my finger to the screen--whether dragging or still--is like repeatedly tapping the screen every second or two, and there is no apparent way to change this behavior in either the VSD220 or Win8.

Other Thoughts: I had been thinking of an Android tablet to have around the living room and separately thinking about getting a touchscreen monitor for Windows 8 when I stumbled across this device which was well-priced to fill both desires in one device. After unpacking it, powering it on and connecting it to my WiFi the first thing I tried to do was install Pandora and Netflix, and they weren't in the included app stores! I tried to find a direct link to the apps in Google Play, and they say that the app isn't supported for this device. That was a very disappointing start, but I eventually overcame that obstacle by installing an alternate app store as mentioned by many reviewers and even Viewsonic in reply to some reviews elsewhere on the Internet, although not on their support site. I also had a 32G SD card I was going to reuse in this device, but it only has a microSD slot.

As a living room device I found it too big to use as a lap device and not comfortable or convenient to use if it's on the coffee table or a side table (not a fault of the device, but a result of living room furniture not purposed for setting interactive devices on them). It moved to my dining room table and spend 2-3 months there or on a side table by the table hooked up to the stereo and in this unanticipated role was nice to have for Internet radio, watching video or impromptu Internet searches, checking email or social networking.

As a big tablet I sometimes find the touch response too slow, and the power button does not behave consistently or intuitively, and sometimes the screen does not power down. Trying to wake it up can be a frustrating experience, and more than once I have unplugged the power and plugged it back in after giving up on the power button. Also, the headphone/line-out jack on the left side left the stereo cable sticking out on the left in a way that worried me I could bend the connector if I weren't careful around the unit.

It updated firmware once, and when it did it rearranged the icons to their factory placements which irritated me a lot since I had place my own icons where I had wanted them.

I finally got around to hooking it up to my Win8 PC. The USB to drive the touch screen sticks out the left side which seems like an awkward permanent cable placement, and like the stereo cable it seems to be inviting itself to be broken the first time I push something past the left side of the monitor.

I mention some touch issues in "Cons" above. It also does not work well with sleeping and waking up. When I wake the PC from the keyboard or mouse the VSD220 does not display the screen. I have to unlock the Android interface, touch the "OSD" button and then choose HDMI. Every. Time. I also don't see a way to switch back to Android while the PC is sending a signal to the monitor. Also, as long as the PC is hooked up, the screen does not turn off. If it's dark and you turn off all the lights you can see that the monitor "black" is actually lit and not turned off.

5 out of 7 people found this review helpful. Did you? Yes No

  • Mr. V.
  • 1/15/2013 10:48:22 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsgreat monitor

Pros: THIS IS ONE OF THE BEST MONITERS THAT I HAVE IT WAS VERY EASY TO SETUP ,IT WORKS GREAT WITH MY LAPTOP THAT IS RUNNING WINDOWS 8 I HAVE IT SETUP THRU HDMI ,PICTURE AND SOUND ARE WONDERFUL.NOW THE BEST PART IS THAT ITS ALSO A TABLET RUNNING 4.1.ICS WHICH IS EVERY EASY TO SWITCH BACK AND FORTH.LOVE IT

Cons: NONE

Other Thoughts: THINKING OF GETTING ANOTHER ONE

0 out of 8 people found this review helpful. Did you? Yes No

  • Richard C.
  • 1/14/2013 7:43:16 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month

1 out of 5 eggsVery Disappointed

Pros: Has tablet and touchscreen features.

Cons: Standby mode is handled horribly.

Other Thoughts: Let me prefix my review by saying that I have been into computers since the early 80s and build my own PCs. Now, having recently built a new Windows 8 PC for myself, I was very much looking forward to using its touch screen features. I chose the VSD220 because it seems to be a right size at the right price touchscreen monitor. I find that calling it a monitor is like driving a car inside of a mall to shop. It has a lot of features but doesn’t easily do the job you want it to do. The VSD220 is better defined as an over-sized Android tablet, rather than a monitor. A big cosmetic negative is that although the video cable and power cords plug into the back of the unit, if you want to use it as a Windows 8 (or Windows 7) touchscreen monitor, you have to connect an additional USB cable which plugs into the left side of the unit. This means you have this wire visibly dangling off the side of it as long as you want to use the touchscreen features with a PC.

As to the operation of the VSD220, if using it as a tablet it is very basic. Either through a cable or Wi-Fi you can access the internet to browse, check email, or download some apps. However, many of the apps you might be interested to install you might not be able to. Many times I received a message telling me that a particular app wasn't compatible with my device. Also, using the VSD220 like this means you are tethered to a power cord, as there is no internal battery. In my opinion it is quite useless as a tablet.

As to the operation of the VSD220 as a monitor, you're not going to like it if you let your computer ever go into sleep or standby. If the USB cable is connected to use this as a PC touchscreen, then the monitor never actually goes into standby. The screen blanks only if you set it to do so in the VSD220 setup menu and not because the PC told it to. Even when the screen gets blanked there is always an illumination to it, so it never actually turns off. To me this is a concern as to the lifespan of the screen. Now in order to resume from standby, you first have to resume the PC, then press the power button on the VSD220, then touch the on-screen OSD button, then touch the HDMI input button. Any other monitor I've ever used starts up as soon as you press a key on the keyboard, or move the mouse. I wrote ViewSonic about this and the only answer I got back is that they feel this is normal operation. In my opinion, they are alone in believing that is normal behavior for a monitor.
On a final note, I regret buying this monitor and based on over 25 years of computer use, would not recommend it.

11 out of 12 people found this review helpful. Did you? Yes No

  • Robert P.
  • 12/18/2012 6:26:40 PM
  • Tech Level: High
  • Ownership: less than 1 day

2 out of 5 eggsDoesn't work with Windows 8

Pros: Attractive appearance, simple controls, nice display.

Cons: The touch screen does not respond in Windows 8. The company's web site, poorly lead out and not user friendly, was devoid of helpful information. Would not recommend purchase of this because of poor support.

4 out of 7 people found this review helpful. Did you? Yes No

  • Anonymous
  • 12/14/2012 6:37:22 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

4 out of 5 eggsMy kids fight over it constantly

Pros: Size, Form Factor, Adjustable Stand, both wifi & ethernet work well, touch functions are sensitive & accurate on Windows 8 (aside from bezel cons), Android provides the potential for this to be useful in any room of the house, the size & touch screen combo makes this device absolutely perfect for a child (or adult) with special needs.

Cons: Not all apps are supported in play store (though many can still be side loaded or downloaded though amzn app store), Android is sluggish compared to my Asus Transformer Prime but is comparable to my iMito MX1. The monitor bezel severely interferes with edge swiping for windows 8 charms bar (it still works, but requires repeated attempts at times) The webcam is low-res and almost useless unless you have it wall mounted because of the angle it sits at when using the stand. I also have a feeling Viewsonic isn't going to be very proactive about rolling out Android updates. Colors and black levels aren't as good as my main monitors or gaming laptop.

Other Thoughts: I received this as an early a xmas present a couple of weeks ago and am surprised by the low ratings. Android isn't as snappy as it is on a Tegra3 device, but in no way is it slow to the point of being unusable. Windows 8 works very well, aside from the bezel/swiping issues. This was supposed to be for my office, but I was tired of the kids constantly hovering in my work zone so they could play on it, so I put it in the living room and plan to get another one in the next month or two. I'd like to even get a 3rd one for the kitchen, as the touch screen makes it ideal for recipe browsing or quick access to netflix (which works very well).

The area where this device truly shines is how easily it can be used by children, especially those with special needs. My youngest is autistic and has no problems accessing or playing her favorite apps. In fact, she stays engaged on this device far longer than she does on our tablets and I have less fear of her breaking anything because it's stationary. Her current favorite app is minecraft, which she previously had problems controlling on our 10" tablets.

I definitely understand the complaints about the sluggish android performance or swiping issues in Windows 8....but for casual use, this thing is perfect for a family with kids or in areas where a touch screen would be useful but a pc would be impractical (ie: kitchen, workshop, bathroom, etc).

I wouldn't use this as my main monitor (for either android use or Windows 8), but it is excellent as a secondary device.

5 out of 6 people found this review helpful. Did you? Yes No

  • JOSEPH C.
  • 12/12/2012 5:01:45 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggs

Pros: none

Cons: does not have drivers for windows 8
not a touch screen for windows 7 or 8
very slow with android

1 out of 7 people found this review helpful. Did you? Yes No

  • Anonymous
  • 12/12/2012 10:49:37 AM
  • Tech Level: Somewhat Low
  • Ownership: 1 day to 1 week

5 out of 5 eggsLove it for what needed

Pros: -I can plug it in anywhere in my house -kitchen, kids room, living room office for movies, web search, recipie finding, emailing
-large screen for viewing
-large on screen keyboard for easy typing

Cons: -playstore doesn't have all apps but was able to find missing apps from other app services. 1mobile and other appstores had the apps I needed.

Other Thoughts: I absolutely love my “smart display” I got this display as a present from my hubby and it is perfect for what I need it for.  Out of the box I loved how all that was needed was to plug in the unit and the Android system was ready to go.  As with many of the reviewers on here I couldn’t download some of the apps I wanted to use, Netflix, Facebook, Pandora.  However my hubby searched around and found some reviews where there is an issue with the playstore so he downloaded 1mobile and another appstore which had the apps I wanted.  So far I have used it for searching recipes, watching Netflix, facebook and letting my nephew swipe and play with the gallery images.  I have shown it to my friends and they all want one!  One down side is that the speakers are not the greatest, but I have been able to still enjoy Pandora running in the background.  I currently have it on my kitchen counter, but it is portable enough that I suppose I could move it around throughout the house.  All in all this device is what I have been wanting.

2 out of 3 people found this review helpful. Did you? Yes No

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Item#: N82E16824116583
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