Pros: Good solution for an external voice/data/fax modem, for use in a small business environment. The modem and driver are easy to install and the device worked "out of the box" without any difficulty. Sends and receives faxes automatically with good image quality. Uses a 25-pin DB-25 RS-232C serial interface, cable is included. Compatible with a DB-9 male serial port on the back of your computer.

Cons: None, so far.

Pros: Works great with Windows 7-64 Professional.

Cons: None

Other Thoughts: I use it with other Fax Talke software rather then that which came with the modem.

Have used it for about 3 months and very happy with it.

Pros: Multi-tech has the best chip set available now as a HAYES modem. I have used other national brands, and some other rockwell based products and even some off-shore based chip sets. The ZDX modem chipset is solid and works without issues. Most others will drop the line due to no error correction or poor signal to noise ratio, the ZDX will stay connected longer and provide a better connection when using poor quality cooper lines.

Cons: AT command set is comprehensive but some commands are still not supported, although Multi-tech has a huge custom AT command set to use, it is a bit overwhelming.

Other Thoughts: If you want a desktop modem, I recommend using this over the well known brand by far, I have used both and this is the superior modem. I test modems in industrial products and I always tell customers to get this as their desktop modem.