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ARRIS Group, Inc > 
Item#: N82E16825390001

ARRIS SurfBoard SB6141 DOCSIS 3.0 Cable Modem

  • Compatible with Time Warner, Comcast, Charter, Cablevision, and others
  • Compatible with Windows, Macintosh, and UNIX computers
  • Supports IPv4 and IPv6 to expand network addressing capabilities
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SB6141

SB6141 SURFboard DOCSIS 3.0 Cable Modem 10/100/1000Base-T Ethernet (RJ-45)

ARRIS' easy-to-use SB6141 SURFboard DOCSIS 3.0 Cable Modem unlocks the power of high-speed data. Utilizing the power of DOCSIS 3.0, the SB6141 enables channel bonding of up to eight downstream channels and four upstream channels, which enables advanced multimedia services with data rates of over 300Mbps for received data and over 100Mbps when sending data.

With ARRIS SURFboard cable modems, high-speed Internet access is always at your fingertips – always on and always connected. The SB6141 is the ideal solution for the high-end residential user, the small home office owner, and the medium to large business enterprise.

 

Features

SB6141

  • Compatible with Windows, Macintosh, and UNIX computers
  • DOCSIS 3.0 Compatible, featuring:
  • Channel bonding of up to eight downstream channels and four upstream channels increasing data rates of over 300Mbps for received data and over 100Mbps when sending data
  • Supports IPv4 and IPv6 to expand network addressing capabilities
  • Enhanced security: supports AES traffic encryption
  • Enhanced network management
  • Ability to provision and manage IP multicast
  • GigE (RJ- 45) data port with Auto Negotiate and Auto MDIX
  • User-friendly online diagnostics
  • Optional Mid-Split support for cable plants that can utilize the advantages of a 5 - 85MHz upstream spectrum
  • The SB6141 includes an internal filter to eliminate potential interference from MoCA signals’ intermodulation beats
  • Optional USB Device Port available
 
Specifications
Cable Interfac 75ohm; F-connector
CPE Network Interface 10/100/1000 Base-T Ethernet (RJ-45)
Data Protocol TCP/IP
Dimensions (H x W x D) 5.24in. x 5.24in. x 1.65in. (133mm x 133mm x 42mm)
Power 9W (nominal)
Input Power
North America
Outside North America
 
105VAC to 125VAC, 60Hz
100VAC to 240VAC, 50 to 60Hz

What's in the Box

 
 

Learn more about the ARRIS Group, Inc SB6141

Model

Brand
ARRIS
Model
SB6141

Details

Type
Cable Modem
Interface
10/100/1000Base-T Ethernet (RJ-45)
Cable Interface
75ohm F-connector

Features

Features
ARRIS's easy-to-use SB6141 SURFboard DOCSIS 3.0 Cable Modem unlocks the potential of offering innovative high-bandwidth data and multimedia services to customers.

Utilizing the power of DOCSIS 3.0, the SB6141 enables channel bonding of up to eight downstream channels and four upstream channels, which allows an operator to offer its customers advanced multimedia services with data rates of over 300 Mbps for received data and over 100 Mbps when sending data.

Data Protocol: TCP/IP

Dimensions: 5.24" x 5.24" x 1.65"

Input Power: North America 105 to 125 VAC, 60 Hz

Downstream:
Modulation: 64 or 256 QAM
Capture Bandwidth: Dual 96 MHz Capture windows
Bandwidth: DOCSIS <= 48 MHz, EuroDOCSIS <= 64 MHz
Operating Level Range: -15 to 15 dBmV
Bonded Channel RF: Level Tolerance 10dBmV, Input Impedance 75 ohm (nominal)
Frequency Range: DOCSIS and EuroDOCSIS 108 to 1002 MHz (edge to edge)
Security: DOCSIS 3.0 Security (BPI+, EAE, SSD)
Network Management: SNMP v2 & v3
Provisioning: Supports IP addressing using IPv4 and/or IPv6 (dual stack)
MoCA Interference Rejection: 1 GHz Low Pass filter at tuners input

Upstream:
Modulation: QPSK and 8, 16, 32, 64, 128 QAM
Channel Width: 200 kHz, 400 kHz, 800 kHz, 1.6 MHz, 3.2 MHz, 6.4 MHz
Symbol Rates: 160, 320, 640, 1280, 2560, 5120 ksym/s
Output Impedance: 75 ohm (nominal)
Frequency Range: DOCSIS 5-42 MHz (edge to edge), EuroDOCSIS and optional DOCSIS 5 to 65 MHz (edge to edge), Optional DOCSIS and EuroDOCIS 5-85 MHz

Compatibility:
PC: Windows Vista, 2000, XP or 7 or Linux with Ethernet connection (older versions of Windows, although not specifically supported, will work with this cable modem)
Macintosh: Power PC or later; OS 9 or higher, Ethernet connection
UNIX: Ethernet connection
Home Networking: Ethernet router or wireless access point.
Class
N600
Service Provider
Time Warner / Cox

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the ARRIS Group, Inc SB6141

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  • Alexx J.
  • 7/27/2015 9:07:47 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsWorks....but

Pros: Nice looking modem.
Seems to do what its suppose to.

Cons: Not compatible with Time Warner Cables 300mbps plan. Had a tech come out and tell me that the modem needs to have 16 downstream channels to achieve full speed. I had him hook it up anyway and it only gave me 100ish. I ran to the store and bought the next model up and I got the full 300mbps. So even though this says that it can provide up to 300...check with your provider first. Now I have to see about returning it.

Did you find this review helpful? Yes No

  • Scott N.
  • 7/24/2015 12:36:45 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsGood for six months

Pros: Easy set up. Fast, while handling multiple devices.

Cons: Died after six months, had to go back to my old SURFboard SB5101 until I get a replacement.

Did you find this review helpful? Yes No

  • ZIJING Z.
  • 7/18/2015 1:23:28 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggs

Pros: good

Cons: none

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  • Edward M.
  • 7/15/2015 6:40:04 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsSolid Single IP Performer

Pros: Simple to use. Good speed with Time Warner

Cons: I wanted to get a second IP from Time Warner, which they support and I have done numerous times with other cable modems; some have multiple ports, others you put a switch (yes, switch not a router), immediately behind it -- the cable company sees two devices and if you have paid, you get two Internet addresses. This modems gives an error (the bottom light flashes amber) if you connect it to a switch and does not allow traffic with two devices. :-(.

Other Thoughts: My requirements are less common so I would not want to sway someone looking for a simple cable modem but do want to warn someone that wanted to do more with it. BTW, I confirmed this behavior with a call to Arris support.

1 out of 2 people found this review helpful. Did you? Yes No

  • gerald m.
  • 7/13/2015 7:10:34 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsno more rentals

Pros: does everything you standard isp modem does and pays for it's self with in a year. also go a cheapo router for free with purchase

Cons: none

1 out of 1 people found this review helpful. Did you? Yes No

  • Francois T.
  • 7/11/2015 2:58:56 AM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

5 out of 5 eggsExcellent modem

Pros: Faster than the Arris (all in one (modem,router,wireless)) from Comcast. Signal is 5 bar all over the house with my great old Asus RT-N56U. Speedtest shows a signal straight like an arrow to the max speed during the whole test.

Cons: none

Other Thoughts: The first guy who answered me from Comcast should get fired. Bad attitude, incompetent, and the line cut after I gave him SN & MAC from the new modem. I called back and it was a girl, she was strait forward with the business in taking 10 minutes.

0 out of 1 people found this review helpful. Did you? Yes No

  • Kyle P.
  • 7/3/2015 10:26:36 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsSB6141

Pros: Solid modem, bought after my old modem (different brand) died. No problems thus far.

Cons: None really. Solid Modem.

Did you find this review helpful? Yes No

  • Matthew D.
  • 6/28/2015 11:03:50 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

5 out of 5 eggsAwesome Modem

Pros: What is there to say, its a modem and it works. 8 bonded download channels that this one gives you is a plus. The 6121 only gives you 4 bonded channels which should be ok for most situations but I found this one gave me more consistent max speed with my 50Mbit connection.

Cons: Obnoxiously bright LED's! I have this thing in my bed room and I have to put a cover over the front of it at night to block the light coming off this thing.

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  • Anonymous
  • 6/27/2015 9:33:17 PM
  • Tech Level: Average
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsNo complaints

Pros: Modem worked out of the box almost 2 years ago, and has continued working just fine ever since. No complaints whatsoever.

Cons: Comcast.

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  • Neil B.
  • 6/27/2015 4:43:38 PM
  • Tech Level: High
  • Ownership: more than 1 year

5 out of 5 eggs

Pros: How to put this in layman's terms...?

This modem is one of the most reliable modems on the market you can buy.

I personally own this. I get a stable 51 to 55 Mbps at all times (50 down, 5 up is the max in my market currently). Not bust speed. Stable speed, 24/7. Only a network outage will take me offline (even /w a power outage I have mine connected to a battery backup for uninterrupted electricity)

The channel bonding feature works. A DOCSIS 3.0 cable modem can bond multiple channels together to provide one streeam of data. That way, even if only a little data can get through each channel, bonding them together will allow you to push that data through multiple pipes at one time and thus work around congestion on your node.

Channel bonding is a must for anyone who has neighbors. If you're still using internet on a DOCSIS 2.0 modem (especially one from your ISP), it's time for you to upgrade to this modem, even if it means you need to install a new coax outlet to connect to.

Cons: The SB6183 is indeed more powerful, but the bottleneck isn't typically the modem,it's your ISP and what you're paying for in bandwidth (versus how much it costs per much to lease that share of the bandwidth from your ISP's infrastructure)

This modem is still fairly pricey if you ask me, but it's comparable to what other modems cost. (my complaint is that modems overall are overpriced, not that this one is specifically).

The firmware is editable, but it's not really user-friendly. The GUI interface for the firmware isn't that

No pinhole factory reset button is an annoyance on this model. I understand why they didn't add it, but still it's so often referenced in troubleshooting... yeah... still should have had one just in case.

Other Thoughts: I work for one of the big name cable companies as a tech (no names mentioned).

I've seen what the customers can't see from the other end of the ISP connection: it's reliable and adapts to imperfect signal levels on the fly.

Many of the people complaining about issues are issues with their coax wiring either in the house or in their neighborhood node's infrastructure. These things don't just fail easily, something has to go quite wrong indeed.

Compared to the "leased" versions you're charged around $5 to $8 per month for from the ISP, this modem IS better. It does not deserve the 4 egg rating you all have given it; it needs a 5-egg rating. User error and crummy infrastructure isn't the fault of the modem hardware.

We'll have to see if Arris (who now owns Motorola's telephony modem division) will keep these modems as reliable in the long run.

10 out of 10 people found this review helpful. Did you? Yes No

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