Refurbished "Refurbished" products have been tested to ensure compliance with original manufacturer specifications, and MAY include a limited manufacturer warranty - see the item's product page for details.
No Dice With The Mice
This review is from: Logitech M505 910-001316 Gray 3 Buttons Tilt Wheel USB RF Wireless Laser Mouse
Pros: Fast Shipping, Good RMA Process, Friendly Customer Assistance.
Cons: First mouse was DOA. RMA process was good and customer assistance via chat was excellent. Second mouse, while left/right buttons worked along with scroll wheel, wouldn't track the cursor. I can only suspect the IR laser isn't working. Tried it with several PCs with same results. Another RMA wouldn't make sense as the original price plus RMA shipping costs approach the value of a new mouse. This is the first time that I've had a bad experience with a refurb product, but I guess my luck ran out.
Other Thoughts: This is the first time I've had a problem with a NewEgg purchase and while I'll think long and hard about any other refurbs offered, it probably won't affect any future purchases of a factory new product from NewEgg.
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