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This review is from: SYBA CL-AUD63030 3.5mm Connector Canal Premium Sound In-Ear Headphone with In-line Microphone
Pros: - Clear sound - in-ear headphone fits well - Microphone is just fine.
--Overall it was good when it is working.
Cons: - Not very durable - Left ear piece is not working after 2 weeks of use.
-- The durability is not so great , breaks easily as I found out about the left ear piece; and feels like cheap plastic.
Other Thoughts: I was hoping this would be an okay product since it is a in-ear headphone and microphone, but the first one the mic did not work at all. Now after using 2-3 weeks and 1 week of no usage the left ear piece does not work anymore. At this point I can't return or get an exchange at all. So, I say save your money and buy something else that is better than this.
We do apologize for any issues that you are having. Please note that we do offer a hassle free exchange on a product that becomes defective. Feel free to fill out our online RMA form, or contact our support team at your earliest convenience.
Our technical support team is available to help 9am-5pm M-F. Feel free to contact us during those business hours at firstname.lastname@example.org
SYBA offers an on-line RMA form, the user can easily fill out the form and submit it for a quick RMA return and exchange. It is SYBA's policy to answer all customer inquiries within 24 hours (M-F)
Thank you for purchasing one of our products, and for leaving us your valuable feedback. We value all positive and negative feedback.
Regards, SYBA CST 10252012
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