RAZER Naga Epic RZ01-00510100-R3U1 Black 17 Buttons 1 x Wheel USB Wired / Wireless dual mode Laser 5600 dpi Gaming Mouse

Pros: Excellent feel and customization for this mouse. Love the colors and color cycling. Good concepts for the wired/wireless operations.

Cons: This mouse has the 'capability' to be so much more.

I am VERY careful with all my technology and would consider my usage as fairly soft but this mouse has never been reliable. From the beginning the wireless has always 'dropped out' intermittently so I generally have to use it wired. But even wired, the mouse will go away, usually in a raid or other 'intense' fight (Rift) and nothing will bring it back except unplugging it and waiting for the Windows 7 'chime' and then plugging it back in and everything is fine. I'd blame the system/software except that if I use my inexpensive Microsoft Wireless Mobile Mouse, it never drops out until the battery goes low at the end of a three month usage. Of course, at that point the mouse was blinking the red led at me for weeks.

How intermittent is this mouse's failure? I'd say it goes away anywhere from a couple days to weeks. It's so intermittent that I still, after nearly two years, have it hooked up as my primary mouse and just deal with the mouse resetting.

Other Thoughts: You'd think that paying for a premium mouse would get you a better experience than this one. I did not take up the return process because I thought that it was me, my system or the software and while I can 'deal' with needing to 'reset' the mouse, I have to wonder, why? As I said above, after over a year of usage and experimentation, I know it's something in the mouse that makes it 'disappear' and need to be unplugged, wait, replugged to function normally. I cannot, in good conscious, recommend this product for someone who needs the device to function reliably.

Pros: Well this is a pretty good mouse. It fits in my hand perfectly.

Cons: LEDs went out after 3 months but everything else works.

Other Thoughts: Looks cool. DO NOT BUY THIS MOUSE IF YOU DON'T NEED WIRELESS. I suggest just getting the normal razer naga

Pros: it worked for the first month

Cons: i did work but it did disconect all the time
no it doesnt even work outside of wired and charging

Other Thoughts: If you want to get a naga get any of the other ones. This is just a waste of money

Manufacturer Response:

Hi,

Sorry to hear that you're having issues with your Naga Epic in wireless mode. please don't hesitate to contact us at http://razersupport.com/contact-us or by calling 1-888-697-2037.

Thank you for understanding.

Razer Customer Satisfaction

Pros: Stable mouse, great button positioning, strong, long braided cord, cool lighting feature that matches my Razer Black Widow keyboard and desktop LEDs perfectly.

Cons: After about 2 years of ownership, I'm having the double click issue. But as much as I've banged it around and such, it's to be expected. Took a while to learn to use it perfectly and get used to buttons, but after a couple weeks at tops I'd say, for most people, it's awesome now. The software isn't great, but I didn't intend to use it anyway. No right or left tilt on scroll wheel.

Pros: good response time - buttons are easily accessable

Cons: the only reason i rated 4 and not 5 is that it seems to lag a bit, not respond as quickly all the time after having had it nearly a year - i go through mice, so its to be expected - definately wouldnt recommend against this mouse because of it

Pros: When buying the Epic over the normal Naga, you're paying extra for the sheer amount of preferential depth the Epic offers--which, imo, is extremely satsifying. As a claw-grip user, having the option to change the side grip of the mouse to my specific preference is invaluable. After a month of using the mouse, I have to admit that (along with the rubberized top) the entire form is the most comfortable mouse I've ever used. To be able to go between wireless and wired is quite nice if you're a desktop-user and your tower is further away from your mousing area, and even better when you're a laptop-user and prefer hooking up to a larger screen via hdmi with a wireless keyboard. And, of course, the programmable keys w/ macros really takes your games to a different level. Nowadays I mostly play League of Legends, and though the Naga Hex is more geared towards the MOBA genre, having six more buttons than the Hex is actually quite convenient when you have other commands or preferences that usually require multiple button inputs (I have the 8 key programmed to activate Singed's Invisible Poison... and his laugh, at the same time >:P). Finally, the lighting of the mouse, whether spectrum or your own desired color, is definitely a nice bonus to an already great piece of hardware, and is always impressing my friends, gamers or not.

Cons: Software is meh. Razer definitely doesn't skimp on hardware quality, but the software leaves something to be desired. Changing the settings on your mouse via Synapse 2.0 is easy enough, but you'll experience your fair share of hiccups along the way. Nothing game-breaking, usually just gotta wait an extra minute or two longer than intended for some changes to fully process when customizing.

Pros: good mouse very smooth pull

Cons: the drivers wont sink with the mouse so I cant change color or customize it

Pros: Great mouse that has extra buttons, once I started using the mouse I knew I was never going back.

Cons: After about 8 months of using the mouse it started to double click while I was doing single clicks. It has only gotten worse over the next several months and it is at the point where I need to replace it. If you are getting this mouse, it is a great item but be sure to get the extended warranty.

Other Thoughts: This is the second line of Razer mice (last one was a Lachesis) that has had this double click problem for me. As I stated in the pros, I do need this mouse as it is the only one that feels comfortable to me, I just wish it was more reliable.

Pros: Buttons on the side are a cool idea. LED can change color to match whatever lighting/laptop you have. Wired/Wireless function is nice to have as it allows a quick toggle. Clicks are fast, speed is good.

The Software - one word: Amazing. Both pieces you get are great. It even comes with a FRAPS like program to capture game footage, which was nice, and display frame rates. The game performance booster.... not sure I saw a major difference here, I'll be honest, but I had tweaked my settings before so perhaps there was nothing more it could do. Still it's nice to see it there.

Cons: Okay... This might be my mistake, but I bought this at a retail store and was happy to see a "Wireless" version of this mouse.

My happiness faded quickly when I opened the box up and tried to find the wireless receiver... only to discover it was this massive charger/block that was the receiver... I'll be honest for me the charging of this device should be done via the Wire (Which is does... which again leads me to...) why does this block exist? There is no point, as it does not free up any space on the desk of the desktop, as I still have a long wire going from the base of this charger/receiver to the computer... and for a laptop this is a terrible set-up. I will admit I'm spoiled by my G700 which broke, but now I think I'm just going to get another G700 because for a laptop (or anything) the small receiver is a major selling point.

The number buttons... perhaps this is because I have a large hand but my thumb cannot reach the 789 comfortably. The others are easy to reach but the 789 are, for lack of a better word, a pain (I had a stronger word... but... cannot use it here).

Battery: Again I am likely spoiled by my G700 but the large battery that comes with this item makes me feel that there should be a large battery life... which is not the case. 2-4 hours tops is what I got out of the battery and this is only having used it a week or so. The battery on my G700 lasted 2x as long (granted there were no LED's in that device... but also the battery is 1/2 the size of the Razer epic's.).

Tracking: I was really upset by this, and it does not happen often, and I hope, I really hope, this is an issue with the software, or windows 8, or SOMETHING because it wasn't an issue with the wired version of the mouse I used to own, and it's not an issue when the mouse IS wired, but I find myself occasionally with the pointer suddenly jumping down a few inches on the screen. This is... well it's bad. My G700 had no difference between wired and wireless, but this one I am compelled to keep it wired all the time (moot point really as the massive receiver is using another wire but at least I can keep that out of the way in the corner... somewhere.) for sheer performance needs.

Weight: I expect a gaming mouse to be heavier than this one, and this is more an aspect of taste... but considering that the side can pop off easily you'd figure they could include some weights or something to tailor it to your style... for the price anyway it's a feature that should have been in there.

Other Thoughts: I really had my expectations high. The competition had set my expectations there, the price had done so as well, and my past experiences had done the same.

Portion of my issues lie in my personal preferences... someone with smaller or more nimble thumbs may find the 789 keys easier to reach, and I've seen some people complain of mice being TOO heavy (Thus why some high end gaming mice come with weights...). I am, however, disappointed in the battery life and the performance of the mouse itself. While response time was never an issue accuracy was from time to time, and the poor battery life has caused a few awkward moments. I also find that the massive receiver on a wireless mouse it just out of place in the current era of mouse receivers... I know it is supposed to double as a charging station but those of us using laptops want smaller receivers, not larger. Even if the charger was convenient when going into wired mode you need to disconnect the charging apparatus and connect the same cord to the mouse, rendering it useless. Also other mice don't require a switch to go from wired to wireless.

The wonderful software and customization options do merit some good marks, also my issues may not occur for everyone. On a desktop environment where the device primarily sits on it's charger when not in use likely work very well, and the mouse is well made overall, it just does not merit 4 or 5 eggs, as at this price point I am expecting far more.

I will be returning this device to the store and likely buying another brand or simply replacing my G700, as rumor has it the new software might make some of the previously unused buttons function better in some games.

Pros: -Does what it's supposed to
-Quiet
-great overall

Cons: Light is underwhelming, my case lights completely drown it out. So I just keep it off.

This is my first power supply so my opinion doesn't really matter, but the cables seamed short to me and it make it close to impossible to manage the cords. I have a mid ranged tower and the only cable I was really able to hide behind the case was the 24 pin. It's not a big deal if I was really worried about it id get cable extensions. Not worth losing an egg.