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Rosewill > 
Item#: N82E16826193082

Rosewill Helix RM-20 Mouse

  • 6-Button Optical Mouse
  • Adjustable DPI - 800 / 1200 / 1600 / 2400
  • USB Wired
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Learn more about the Rosewill Helix RM-20

Model

Brand
Rosewill
Model
Helix RM-20
Type
Wired

Spec

Interface
USB
Hand Orientation
Right Hand
Tracking Method
Optical
Buttons
6
Maximum dpi
2400 dpi

Features

Features
6 Buttons

Optical Mouse

Adjustable DPI Button (800 / 1200 / 1600 / 2400)

Multi-Colored LED DPI Status Indicators

Back / Forward Buttons

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 0 day


Customer Reviews of the Rosewill Helix RM-20

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  • Michael O.
  • 9/5/2014 1:46:17 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsComfort,side buttons work well

Pros: Good price, feels comfortable, everything works

Cons: Wish it had a bit more weight to it. Just personal opinion.

Did you find this review helpful? Yes No

  • GREGORY J.
  • 9/5/2014 10:00:15 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsLeft click broke after 5 months

Pros: - Decent DPI
- 5 Butons
- Scroll Wheel

Cons: After 5 months of ownership, my left click broke after one final click.I have kept very good care of this device; was always very gentile with it and ensured that it hadn't fallen off my table once, To see it break so spontaneously is very troubling, and considering that this was a product from Rosewill, a company of which I've had no trouble with in the past, tells me that they really skimped on the durability of this mouse.

Manufacturer Response:

Dear Valued Customer,
Thank you very much for purchasing this unit.
We strive to provide the most reliable and highest quality products to our customers.

We are sorry to hear that, please contact our support team to assist you with warranty options.

Phone: 1- 800-575-9885
Email: rma@rosewill.com
Email2: techsupport@rosewill.com

We look forward to hearing from you.

Thanks,
Rosewill Customer Care

Did you find this review helpful? Yes No

  • Tom S.
  • 9/3/2014 8:22:04 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGaming mouse it is!

Pros: This has been the best gaming mouse ever. I had been using a mx518 and the cord's all go bad at the mouse. I did not want to spend lot's on a new mouse. After hours of looking through mouse's this looked to be the best deal at $20. Now I will buy them as gift's for my gamer friends.

Cons: NONE!

Other Thoughts: Some people dont like the dpi light's on the mouse. I love them. Easy to see where the mouse is set at.

Did you find this review helpful? Yes No

  • Aimee B.
  • 8/20/2014 1:21:02 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsLove this mouse!

Pros: This mouse is very easy to use, and the most notable thing about it is the scroll wheel for me. It's very smooth and silent, unlike a lot of other mice I've owned. The grip on it is comfortable, and even though it's a light mouse, it feels like it will withstand even the strongest of grippers.

Cons: The side buttons are a little bit lower and flatter than my preferred mouse, (I bought this mouse for my laptop so I don't have to unplug my preferred one from my PC all the time) and on the highest DPI with the weight of this mouse, it gets a little crazy. That's just my nitpicking though, it's no big deal once you're adjusted to holding the mouse.

Other Thoughts: For the price of this mouse and the quality in which it's made, I would easily recommend this mouse to anyone searching for an inexpensive, sturdy mouse to last them quite a while.

Did you find this review helpful? Yes No

  • Carrie B.
  • 7/20/2014 8:47:55 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat

Pros: Comfortable, smooth i love it

Cons: none

Other Thoughts: i bought this for a temporary mouse then i started to love it

Did you find this review helpful? Yes No

  • shirley p.
  • 7/16/2014 2:07:13 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsSo far, so good.

Pros: I wasn't expecting much, I just needed a replacement. That being said, I'm pleasantly surprised that I got such a good mouse for so little.

The scroll wheel is nice and tight but also silent, I haven't had to clean off the foot pads, or blow dust out of the laser, or press the buttons extra firm to get them to work, or anything else that tends to plague similarly priced mice.

Cons: I was hitting the thumb buttons on accident for the first few days, but that's since stopped. I assume it just took getting used to.

Other Thoughts: I'm very pleased so far with this purchase... I only hope it holds up over time :D We'll see!

2 out of 2 people found this review helpful. Did you? Yes No

  • Mark W.
  • 5/14/2014 9:00:40 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsI like this mouse, but....

Pros: Very comfortable mouse to use even for hours and hours. However, there are two thumb buttons and the left side of the mouse, and there seems to be no way to utilize them with Win 8.1. This does not come with drivers, and while the two mouse buttons with the scroll wheel work fine, and are very precise, the two thumb buttons are useless. Mouse slides easily on both desktop and on a mouse pad. Has 4 DPI settings changed with a button by the scroll wheel and there are 3 LED's (red, yellow, green) that light up for 2nd thru 4th speeds. I actually prefer the 2nd speed for the things I have been doing.

Cons: The two thumb buttons on the left side are completely useless, at least in Win 8.1. Looked around for some drivers, but everything says that no drivers are needed. Obviously some are if you want to use these 2 side buttons.

Manufacturer Response:

We're glad to hear you enjoy the Helix RM-20. The Helix RM-20 is a plug and play mouse and does not require the installation of any drivers.
We wanted to communicate with you about your issue with the two thumb buttons being useless in Windows 8.1.
By default the two thumb buttons function as Back and Forward in any version of Windows (XP, Vista, 7, 8, 8.1).
Please try the Back and Forward thumb buttons in a Web Browser or Windows File Explorer. If it does not function at all, please connect the mouse in a different USB port.
You can also try uninstalling the mouse within Device Manager and either rescan or restart the system to allow Windows to detect and re-install the mouse.

If the two thumb buttons still continue to not work for you after try the above suggestions, please reach out to our Rosewill Customer Service team for additional assistance.

1800-575-9885 Mon-Fri 8AM-5PM or via email at techsupport@rosewill.com

Sincerely,
Rosewill

Did you find this review helpful? Yes No

  • Chris F.
  • 4/19/2014 2:05:06 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsHelix Mouse is comfy

Pros: Lights on mouse lets you know what DPI setting is being used - I like that
Smooth tracking
Comfortable
No special drivers needed
Quiet scroll wheel

Cons: Lights on mouse that let you know DPI may be annoying, especially at highest DPI setting when all lights are lit (personally, my mouse not anywhere in my peripheral vision so I haven't noticed it)

Other Thoughts: This is a decent quality mouse for the money, I normally use a laser mouse (this one is led) but I tried this one and as far as I can tell, there isn't any noticeable difference in performance (I usually run mice @ 1600-1850 DPI)

Did you find this review helpful? Yes No

  • Brian N.
  • 4/11/2014 2:38:21 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggs

Pros: Awesome mouse. Perfect fit for my bigger hand, smooth movement. Better than expected for the price. Would highly recommend for anyone looking for a good mouse for a low price.

Cons: Can't say anything bad at all.

Did you find this review helpful? Yes No

  • dylan c.
  • 4/3/2014 3:37:35 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsGreat

Pros: nice comfort and weight, adjustable dpi with 4 settings

Cons: lights can be annoying

Other Thoughts: you get what you pay for, overall pleasantly surprised for the price

Did you find this review helpful? Yes No

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Input Devices > 
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Rosewill > 
Item#: N82E16826193082
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