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HyperX > 
Item#: N82E16826468001

HyperX Cloud Stereo Gaming Headset for PC/PS4/Mac/Mobile - Black

  • 15-25k Hz Frequency Response
  • Detachable Microphone
  • 53mm Drivers
  • Super-Soft Padded Leather Headband With Memory Foam Cups
  • Solid Aluminum Construction
  • TeamSpeak Certified

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the HyperX Cloud

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of the HyperX Cloud

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Showing 145 of 145 reviews - Clear Filters

  • David W.
  • 4/13/2016 2:41:29 PM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggswell made, or so i thought.

This review is from: HyperX Cloud Stereo Gaming Headset for PC/PS4/Mac/Mobile - Black

Pros: audio works

Cons: Update: Owned this headset for about a year and a half now. It held up nicely for the time it was working. Now a year and a half later the mic has stopped to work. Now matter where i plug it in, it will not work at all. Have to say I'm severely disappointed as I had high hopes for this headset.

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  • Alan M.
  • 3/15/2016 10:26:32 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsMet my needs

This review is from: HyperX Cloud Stereo Gaming Headset for PC/PS4/Mac/Mobile - Black

Pros: Sometimes people in my office get noisy and I can drown them out by playing music through the headphones. Covers ears well.

Cons: Would be better if the Y connector was color coded so I can quickly tell which connection is for the headphones and which are for the speakers when lighting is poor.

Other Thoughts: I notice some people complained about the Microphone. I had no problem using it with my phone or with Ubuntu Linux. The only place I have problems is with Windows (testing using 8.1 and 10). The Windows problem can be resolved by going into Sound Settings and changing the microphone volume. Seems I have to do this after every reboot where I want to use the microphone. Point is, I think it's a Microsoft problem, not a problem with the headset.

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  • Anonymous
  • 3/11/2016 4:34:42 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsTerrible buzzing sound

This review is from: HyperX Cloud Stereo Gaming Headset for PC/PS4/Mac/Mobile - Black

Pros: They worked great at first. The sound was good and the mic worked well. The chord extender was nice.

Cons: After a month or two they started making a horrible buzzing sound for others. At first I thought it had to do with a setting of some sort from one game because that seemed to be the only time it happened. It got worse over time and happened more often and with more programs and games. They have now become nearly unbearable to wear because the buzzing happens for others as well as for me and far too often.

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  • Trevor M.
  • 2/27/2016 1:36:04 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsGood Gaming Headset!

This review is from: HyperX Cloud Stereo Gaming Headset for PC/PS4/Mac/Mobile - Black

Pros: Almost everything is amazing about the HyperX Cloud.
Good Sound
Good Mic
Good cord.
Great packaging.
No issues with Windows 10 so far. Everything works as it should.

Cons: It hurts the top of my head and ears after 30 minutes of use. Hoping to became use to them over time as this is my first real gaming headset ( used to use Microsoft LifeChat LX-3000 Headset, and this is 10 times better)

Other Thoughts: I would recommend this headset if you look for one that won't break the bank!

1 out of 1 people found this review helpful. Did you? Yes No

  • Daniel P.
  • 2/20/2016 7:50:36 AM

5 out of 5 eggsMy favorite headset

This review is from: HyperX Cloud Stereo Gaming Headset for PC/PS4/Mac/Mobile - Black

Pros: This headset is one of the best I have used. I absolutely love it.

-Great sound in both games and movies.
-Extra long cord.
-Used it with my PC, Cell phone, Xbox one (adapter was a separate purchase), and PS4 and it was so easy to switch between them all. Literally unplug one and plug into another.
-Super comfortable (12+ hour gaming sessions)
-Aluminum frame has lived up to the durability while surviving 3 kids ages 2, 6, 8, and the kids used it as well and NO DAMAGE!
-Braided cable doesn't tangle.

Cons: -While I like the detachable mic, I do seem to lose it when I set it down. Please remove the legs that carry it across the room.

Other Thoughts: -This is one of the best gaming headsets I have ever used and I want to buy a second if this set ever breaks.
-Parents, This a great option for your teen that goes through headsets like candy.
-Seriously, Amazing headset.

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 2/18/2016 11:26:02 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggshad defective extension cord. little help from customer service getting a return

This review is from: HyperX Cloud Stereo Gaming Headset for PC/PS4/Mac/Mobile - Black

Pros: Headset is well built and functions very well.
Very comfortable and sounds great

Cons: Delivered with a defective extension cord (extends headset cord and allows plug into video card in back of computer)
Understand things like this happen and quality control doesn't catch everything, catch is the return on entire item and Newegg's customer service (please read other comments below)

Other Thoughts: Was told would have to return entire set to Newegg and once received they would send me another headset.
As I don't have access to a printer was told there was no way to get me a shipping label or RMA slip.
Customer service a was real let down here (think the rep I got on phone didn't know what to do).
Would have been very professional of Newegg to ship me out a new headphone set with RMA for old set and charge me for new set until I got the old set with defective part shipped back to them.
Really the 2 eggs are for Newegg's costumer NO service.
Going to submit a charge back with my credit card company and let them deal with Newegg.

Manufacturer Response:

Anonymous,

We apologize for the experience you had with this head set and we very much would like to assist. We have created a case, sr330445, contact us at, Kingston Technical Support line: (800) 435-0640 (714) 435-2639 Monday - Friday 6 a.m. - 6 p.m. PST, and we can further assist.

Thank you for using Kingston Technology as your upgrade partner.
~Darren/Kingston Technical Support

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  • Matthew S.
  • 2/16/2016 4:24:07 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGreat headset with some minor annoyances

This review is from: HyperX Cloud Stereo Gaming Headset for PC/PS4/Mac/Mobile - Black

Pros: I've had these for just shy of a year now and they see pretty much daily use so I don't drive my roommates crazy listening to music at all hours. The sound quality has been great and could possibly be better if I had the patience to sit down and mess with equalizer settings. I see a lot of complaints about the mic but luckily haven't had any issues with it myself so they seem to be hit or miss. Used the mic with Skype, Raid Call, OBS and shortly with SAM Broadcaster without complaints. Even though I haven't used most of them I do like all the options for configuration with the various extenders and adaptors.

Cons: The softer ear covers itch like crazy within a few minutes of putting them on and in general take too long to change. Tried it once and swapped back to the leathery one and stayed there.

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  • DAVID O.
  • 2/16/2016 1:33:09 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGreat sound and build quality.

This review is from: HyperX Cloud Stereo Gaming Headset for PC/PS4/Mac/Mobile - Black

Pros: -Deep bass tones
-Doesn't crackle.
-Good mic, removable.
-Quality feel

Cons: -These are just big enough for my admittedly large head on the maximum length setting. Another rung would have been nice.

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  • Matthew R.
  • 2/6/2016 12:23:13 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsGreat Headset, Terrible Mic Quality

This review is from: HyperX Cloud Stereo Gaming Headset for PC/PS4/Mac/Mobile - Black

Pros: Great Audio, can really push extra power with a good sound card through this headset.
Built-in pop filter on microphone works really well.

Cons: Microphone started making ticking noises 7 days after the warranty expired.
Headset is a little heavy, can get tiresome after hours of gaming.

Other Thoughts: I have a $30 dollar headset that is years old that still works like the day I bought it. These hyper x headsets are look very nice and appear to have good quality craftsmanship, but are definitely not built to last.

Manufacturer Response:

Matthew R,

We apologize for the experience you had with our head sets. We very much would like to assist, so we have created a case, SR325616, please contact us at, Kingston Technical Support line: (800) 435-0640 (714) 435-2639 Monday - Friday 6 a.m. - 6 p.m. PST, and we can further assist.

Thank you for using Kingston Technology as your upgrade partner.
~Darren/Kingston Technical Support

Did you find this review helpful? Yes No

3 out of 5 eggsCan't decide if I really like these... I do and I don't

This review is from: HyperX Cloud Stereo Gaming Headset for PC/PS4/Mac/Mobile - Black

Pros: Sounds great (after heavy equalizer and effects tuning). Leather would be really comfortable if headset wasn't so tight. They look great, the control is kinda cool (needs bass boost). They come with an extension and adapter for game pad. The packaging is legit and sexy. Leather cups block out external sound. Comes with nice storage bag

Cons: Feels tight, light pain just above jaw bones. Tried using the foam cups that are supplied, HORRIBLE itchy sensation both ears after only a couple minutes (I like to be able to hear my surroundings at night, foam lets external sound in) Also they take way too long to swap, not something you'd want to do daily.

Other Thoughts: They sound great now but not at first. I had to seriously tune them with an equalizer and bass boost. They sounded like you had the bass all the way down and treble all the way up at first. This is actually a con because now when I hook up my stereo to my PC when we watch shows the equalizer makes that sound bad, have to use different presets. I haven't tried the mic yet, it better work. I've had these two days and honestly not sure if I like them or not, I may return. I really like them but the cons may outweigh the pros.

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Item#: N82E16826468001
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