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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Rating: 4/5Beats the competition in price and features
Pros: Includes 400GB hard drive Cost effective for large burning jobs Lightscribe vs. printed labels are cheaper Price vs. other duplicators with the same features Knowledgeable tech support and toll free number Burns as fast as computer drives No touch burning Variety of functions
Cons: Fails occassionally Poor documentation Poor support webpage
Other Thoughts: I've only had this less than 1 week but have already completed 100 labels for Lightscribe and burned 100 discs. It does fail occasionally. I've had about 6 or 7 fails but it didn't result in a coaster. Instead the drive just failed to burn at all and I could just try to burn it in the next batch. I had one Lightscribe that got about 1/5 done and just stopped but I just put it in again and it finished the label, looked a little weird but was good enough. I had to contact tech support regarding copying files to the internal hard drive which wasn't working but they answered my question quite kindly. Their webpage and documentation is sorely lacking. I'm an experienced user but even after doing what the instructions say it wasn't working. This is cutting my burning and labeling time substantially. I'll review again after a few months of using this. Surprised at finding a hard drive in this as it's not mentioned in the features on Newegg.
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