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Oki Data > 
Item#: N82E16828107682

OkiData MC362w MFP Wireless Color Multifunction Laser Printer

  • Up to 25 ppm
  • 1200x600
  • USB, Wireless and Ethernet Compatible
  • 50 Sheet Automatic Document Feeder

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Oki Data MC362w

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Oki Data MC362w

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Showing 7 of 7 reviews - Clear Filters

  • Jim H.
  • 1/17/2016 11:02:05 PM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsreally unhappy

This review is from: OkiData MC362w MFP Wireless Color Multifunction Laser Printer

Pros: Tech support based in the US

Cons: I am on my third one.. The first had a bad motherboard, the 2nd the wifi would not fire up and third.. I've gotten about 2600 print pages on one demo cartridge and two full cartridges.. and at least one of the cartridges is set on the lightest print setting.. Initially, they were going to take this one back because of the excessive toner cartridge usage, but changed their mind when they found out I used after market cartridges.. I am so fed up with Okidata. Mine sits at the top of the stairs on a landing and sometimes I wish it would tumble down the stairs. PS These things are heavy to ship back at about 70lbs.. I started out with a MC361, one of the last available.. but it came in damaged.. So I am on my third MC362w but four total. Never again..

Other Thoughts: I would not recommend this product

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  • Gassie I.
  • 1/7/2015 11:56:20 AM
  • Ownership: 1 month to 1 year

5 out of 5 eggs

This review is from: OkiData MC362w MFP Wireless Color Multifunction Laser Printer

Pros: Good multifunction printer. Very good printing and options to do almost anything you would expect from it. Take the time to learn how to use it it's great. Also came with Paperport and Omnipage scanning software which works well with this MFP. Pki customer support was great on helping with any issue involving setting it up and the support for my random changes I made to accomodate our users.

Cons: While using it wirelessly it would drop/change the IP address on its own making it unable to print from wireless devices that had the old address in it. Easy fix, created a static IP address and no problems since.

Other Thoughts: I would highly recommend this MFP to anyone. Just take the time to learn how to use it and it will prove invaluable.

1 out of 1 people found this review helpful. Did you? Yes No

  • Brian A.
  • 3/19/2014 10:34:54 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsOverall not super excited about this product.

This review is from: OkiData MC362w MFP Wireless Color Multifunction Laser Printer

Pros: Nice sturdy unit.

Cons: Office personel having lots of issues, they are not of a high technical level with computers and printers but for whatever reason they have a really hard time with this printer. Specifically on faxes and making copies. The software that comes with this unit is quite a pain really and it has a lot of problems initially loading on some computers throughout the office. I have yet to figure out the issue but they keep literally breaking toner cartridges puting them in, I have yet to see how this happens but has happened multiple times.

Other Thoughts: Would not reccomend, but that is just my opinion, slightly jaded because I am getting a lot of phone calls after spending a decent amount of money on it. Will re-post if anything significant happens that changes my mind.

1 out of 2 people found this review helpful. Did you? Yes No

  • David W.
  • 2/17/2014 11:29:51 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsGarbage

This review is from: OkiData MC362w MFP Wireless Color Multifunction Laser Printer

Pros: Worked great from day three to day 55.

Cons: Setup was difficult for a printer. Wireless had to be used to connect to the network.

After less than two months of service this printer will not power on. I contacted OKI and they gave me a list of repair facilities that I could take it to. The list included a school district that does not do repairs. The repair people on their list that I spoke with really did not want to have anything to do with it. I was asked by three of them why Oki did not simply replace it since it was so new.

1 out of 2 people found this review helpful. Did you? Yes No

  • Dennis B.
  • 1/24/2014 7:29:09 PM
  • Ownership: 1 month to 1 year

1 out of 5 eggsBad vendor support - I will never buy an Oki again

This review is from: OkiData MC362w MFP Wireless Color Multifunction Laser Printer

Pros: Good print and scanning quality - while it worked.

Cons: One LED bar failed almost immediately. Poor support from Okidata when I had an issue with their authorized service agent.

Other Thoughts: I bought this printer in May and it worked for about a week. I sent it to their authorized service agent in June and have not seen it since. Instead of assisting me in getting this resolved, Okidata representatives made unhelpful suggestions and took no effective action. I'm shopping for another printer and will never purchase another Okidata product.

1 out of 2 people found this review helpful. Did you? Yes No

  • Jonathan F.
  • 12/2/2013 7:35:32 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGood Printer

This review is from: OkiData MC362w MFP Wireless Color Multifunction Laser Printer

Pros: This is a solid printer, with good-quality, heavy-duty plastic. A big complaint of mine is that the lower-end printers tend to use thin plastics. It also comes with good software. Unlike HP's driver software, it doesn't install a huge amount of garbage onto your PC, either.

I have to compare this to the three business-class HP inkjets that I am familiar with, the 7500, 8500, and 8600. This beats them hands down. HP claims a lower cost per page than lasers, but I am not convinced. The inkjets are constantly cleaning themselves, wasting vast quantities of ink in the process. Additionally, if they are not regularly used, the inks start to dry out, so the printers cycle ink through the nozzles - wasting more ink. Lasers do not have this issue. Also, the 3,500 page toner cartridge for this does not cost 3.5x as much as the 1,000 page ink cartridge for the inkjets. This printer takes much less time to start up from a power-on than the HP toy printers. Really, comparing what HP calls "business class" to this is something of a joke - the HP's come off looking chintzy and "toy"-ish. HP makes some very solid, very good business printers, but not in this price range.

The print quality is good. It's not going to win awards for photo printing, but that is not why people buy color lasers. It will do a good job with business-class printing, though.

One note on the toner: the toner that ships with the unit is glossy, not matte. If you don't like glossy toner, you might not like how this looks. Also, if you need to be able to write on the print, glossy toner doesn't work as well as matte. These items don't bother me, but they drive my wife nuts. However, she found a work-around: the printer comes with 3 toner-saving modes. She sets the printer to the "High" level, and then it doesn't look so glossy, and she can write on the printout. This may not be an issue for you, but just be forewarned - the toner is glossy, not matte.

Cons: Not necessarily a con, but, as noted in the pros, the toner is glossy.

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  • Anonymous
  • 10/1/2013 10:51:35 AM
  • Ownership: 1 week to 1 month

4 out of 5 eggsOKI Wireless Color MFP

This review is from: OkiData MC362w MFP Wireless Color Multifunction Laser Printer

Pros: Great Color, easy to set up, quiet, handles wide variety of paper weights, fast, has analog fax AND PC Fax , great scanning, includes Nuance Lite Paper Port and OmniPage

Cons: Needed assistance from OKI tech Support, but were helpful, and spoke to a live person

Other Thoughts: Good product for the money, great color, and I was impressed that they had a live person I could speak to when I needed assistance setting up the wireless access, other than that, this device was so easy

1 out of 1 people found this review helpful. Did you? Yes No

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Item#: N82E16828107682
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