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Item#: 9SIA0AJ2X80693

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Now you can make sure you print with vibrant colour - even from mobile devices. The Samsung CLP-365W Colour Laser Printer lets you print wirelessly from smartphones, tabs and other devices in just three simple steps. It's delivered with stunning print quality thanks to Samsung's Rendering Engine for Clean Page (ReCP) technology. What's more, its compact, ergonomic design helps you to save space and make the most of your home or workplace.

Learn more about the SAMSUNG CLP-365W

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the SAMSUNG CLP-365W

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  • 3/8/2016 5:21:30 PM

1 out of 5 eggsMine has been completely unreliable! :(

Pros: Good quality prints (when it is working).

Cons: Completely unreliable! Unfortunately, I have owned a CLP-365 for 2.5 years now. I haven't even gotten through one ream of paper yet (luckily I don't need it often) and it's been in the shop four times now! (today will be the fifth time, which prompted me to write this review). 1st major problem was smelling smoke (they said it was a burned up fuser unit (right after warranty so that cost a small fortune to replace)). Lately the problem has been it keeps saying that certain color cartriges, or the imaging unit, are not installed (BUT THEY ARE!). Just got it back from 4th shop (Angeles City Pampanga Philippines) visit yesterday when it was working. Worked for a few pages yesterday, and this morning its doing the same thing again!

Other Thoughts: I wholeheartedly recommend you buy a different printer. I wish I had! My Samsung computer monitor I bought over here is only marginally better. Took that to the same Samsung service center here. They said they replaced the whole mainboard but got it back and it was still doing the exact same thing (tiny waves in the image about 30% of the time). I think I'm all done with Samsung :P

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  • Michael O.
  • 2/15/2014 11:15:53 PM
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsOne Year Later

Pros: No fuss setup. Easy maintenance. Prints quickly. Easy to Network.

Cons: Some minor smoke for first few prints from toner burning during the fusing process. For the price this is a minor issue and went away after I'd printed a few pages.

Other Thoughts: I got this almost exactly 13 months ago and it's still going strong on its original toner. It's been a fantastic printer for the price. Perfect for home usage.

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  • Scott C.
  • 11/28/2013 3:52:50 AM
  • Ownership: 1 month to 1 year

1 out of 5 eggsWouldn't buy this again

Pros: Prints well

Cons: Sucks up toner or can't report correctly.

Other Thoughts: Bought this for my parents to get them out of the ink age. New Samsung toner was added two months ago and my parents have printed only a couple hundred pages, AT THE MOST, of text and such and the toners, which are suppose to be 1000 sheets, are showing empty. Either the printer is showing incorrect percentages or the toners are about to die. Using other makes of printers, I print far more than my parents do and my toner lasts 10x longer. I refuse to buy one of these again.

1 out of 1 people found this review helpful. Did you? Yes No

  • iPrivate
  • 8/27/2013 10:37:10 AM
  • Ownership: more than 1 year

1 out of 5 eggsCLP-3XX Series Printer Paper Jams

Pros: Print quality while operating as intended

Cons: Toner price and printer durability/reliability

Other Thoughts: Samsung's reputation does not extend to its printers.

In our limited usage and testing, we gave Samsung every opportunity to cure their printer CLP-3XX pinter series quality defects (durability and service reliability), but they are not interested.

Having owned and operated a number of different printer makes and models, based on my experience with this printer series, Samsung will never again be considered for our future consumer or business print solutions.

In our experience, Brother is the clear leader now leads and gets the nod for laser print value and reliability.

Disclaimer: I only purchase and influence large-scale purchasing decisions. I have no non-customer interest in either company.

1 out of 1 people found this review helpful. Did you? Yes No

  • Tom C.
  • 7/19/2013 5:32:20 PM
  • Ownership: 1 month to 1 year

2 out of 5 eggsGood print quality

Pros: Great print quality

Cons: Slow
Will not wake up from sleep mode---must cycle power

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  • Vladimir V.
  • 4/30/2013 10:51:30 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsNot bad but can not do any photos.

Pros: It is wireless and it's laser, so
- I can easily have it anywhere I want, not only on my desk
- You don't have to clean it up if it is not used for a while.

It works with Linux, but needs special drivers

Cons: - Trial cartridges are definitely too small
- It's hard to calibrate it, and without it no way to print any photo, just color pictures
- It gets stuck with anything wider than standard all-purpose paper.

Other Thoughts: I like it overall, and colors are brighter than I expected. So I packed my old laser black and white printer and trashed my ink color printer, now have to find good photo paper for it and calibrate.

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1 out of 5 eggsCLP-365W - dead after 2 months

Pros: My daughter purchased this printer and it worked OK for about 2 months.

Copy quality was good until the day the printer would not come out of sleep mode.

Cons: Will not power up after about 2 months of very limited usage. The blue wireless light comes on, but nothing else powers up - power supply/transformer issue I assume.

Samsung support very,very poor (or very, very busy!). Been waiting for over a week to receive info on where to send it for warranty service.

Other Thoughts: Cannot recommend this Samsung printer. Purchased based on my CLP-315 performance, which had been great for a number of years.

Based on other comments, Samsung needs to up their support performance in order to keep their customer base.

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  • David B.
  • 3/5/2013 11:16:07 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggs

Pros: Price

Cons: Unreliable.

Other Thoughts: We purchased this printer in September 2012 and first used it 2/22/13 and it worked fine. The second time we tried to use it was 3/1/13 and it would not work nor stay turned on. The third time was 3/5/13 and it smoked when turned on. Pretty expensive for only one use.

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  • Noah B.
  • 2/5/2013 11:11:48 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsNegative revew due to toner scam

Pros: Low purchase price, high quality color output.

Cons: Start-up power surge abnormally high.
Comes with "starter toner cartridges" that are only half full (or less.)
BEWARE: don't think that you will get the advertized number of pages out of the toners that come with this unit. Be ready to spend an additional $200 to $250 soon after you start using this printer (that's the cost of a REGULAR set of toners for this printer.)
Some manufactures do this (not the best ones) but at least will warn you that there are "starter toner cartridges" included (and what that will do to your bottom line in the cost consumables is obvious) so you know what to expect.
At least here at NEWEGG we can warn each other of these cost cutting (read: profit inflating) tactics.

Other Thoughts: It's a shame that some manufacturers are so cheap that they will hurt our environment (no recycle toner cartridges here) that must be replaced twice as fast so they can save a few cents in toner.
Next time, back to HP color!

0 out of 2 people found this review helpful. Did you? Yes No

  • jason s.
  • 1/28/2013 1:54:50 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGood Color Laser phone general home Use

Pros: Low cost(Newegg had a great sale on this when I purchased it(139.99) plus free shipping plus free 1 year extended warranty). The quality is what I expect for a low end color laser printer. Do not buy this expecting spectacular picture quality. If your main reason for purchasing a printer is photos purchase one specifically designed for that function. I need color charts for school and this does that. Good for home use, printing school work, documents etc.

Easy wireless set up.

Smart phone app to print directly from your phone. Printing from the phone is extremely slow (about 2 minutes for the phone to get the picture to the printer) when compared to printing form your PC. I was surprised to see the options for printing in the app itself(number of copies, paper size, image size, color or bw, paper type and more).

I read a review somewhere that this printer doesn't print legal, The tray does expand to accept legal size paper. The tray is also adjustable to accept envelopes. I have not attempted printing on anything other than standard 8.5x11 white paper at this point but I wanted to point out that technically the printer is capable.(see cons)

Cons: Dinging it one star because it was DOA on arrival(glad I got that free extra warranty now). Was going to RMA it with Newegg but I would have had to pay the shipping. Called Samsung support and they sent me a prepaid UPS ground label that I printed at work and dropped off at the UPS store the next day. The longest part of the whole return process was the ground shipping to the repair facility. Repair facility received it on Monday and had it repaired on Tuesday, Shipped UPS 2nd day air on Wednesday. Could have had it Friday but couldn't get out of work to sign for it.

The paper tray always sticks out about 2.5 inches when loaded with 8.5x11 paper(or larger). This alone wouldn't dissuade me from purchasing it. I might hesitate if I printed a lot of legal as it would stick out almost 6 inches if I did and didn't have the dedicated space(which I don't) for a 6 inch overhang.

Other Thoughts: If you catch this on a good sale and are using it for home/home office (maybe even small office use) use go for it. Supplies are expensive. But for me it's cheaper than ink jet when I factor in the number of times a print cartridge dried out in between uses. Look into this if you're a heavy printer

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Item#: 9SIA0AJ2X80693
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