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Item#: N82E16828113163

Brother QL-500 Direct Thermal Label Printer

  • Direct Thermal
  • 50 labels per minute
  • Up to 300 x 300 dpi
  • Manual cutter
  • User-friendly software
  • USB cable Included
  • Compatible with PC & Mac OS

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Brother QL500




Print Technology
Direct Thermal
Printer Type
Print Speed
50 lpm
Max Resolution(B&W)
300 x 300 dpi
Fonts Included
Font Styles: TrueType
Barcode Type
CODE39, CODE128, UCC/EAN128(GS1-128), ITF(I-2/5), CODABAR(NW-7), UPC-A, UPC-E, EAN13, EAN8, ISBN-2(EAN13 AddOn2), ISBN-5(EAN13 AddOn5), Laser Barcode, POSTNET, RSS(RSS14 Standard, RSS14 Truncated, RSS14 Stacked, RSS14 Stacked Omni, RSS Limited, RSS Expanded, RSS Expanded Stacked), PDF417(Standard, Truncate, Micro), QR code(Model1, Model2, Micro), Data Matrix(ECC Square, ECC Rectangular), MaxiCode(Model2, Model3, Model4, Model5),GS1 Databar Composite, Aztec Barcode

Media Handling

Media Type
Tape Sizes: Die-cut and Continuous
Media sizes supported
Maximum Tape Width (inches): 2.4"
Maximum Label Length: 3 feet




Windows Compatible
Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8 / Windows 8.1, Windows 10
Macintosh Compatible
Mac OS X 10.1.x -10.10.x


Multiple Copies: Up to 9,999 copies

Up to 50 labels per minute print speed

Up to 300 x 300 dpi print resolution

Built-in manual cutter

Prints on labels up to 2.4" wide

User-friendly software

Easy PC operation via included USB cable

Compatible with PC & Mac OS systems

Dimensions & Weight

5.90" x 5.70" x 7.60"
2.90 lbs.

Package Contents

Package Contents
Software Included
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Brother QL500

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  • Anonymous
  • 2/2/2016 11:29:06 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsnice, but...

Pros: Excellent product and print quality and software. I just wish it would have come with a few various rolls to get you started. a little cheap in that respect considering proprietary labels I understand. Anyway.

Cons: Would be nice to have more than just a minimal "starter" roll

Did you find this review helpful? Yes No

  • YiZRi L.
  • 6/17/2011 10:26:10 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsIncredible deal

Pros: Supported (drivers) from Windows 2000 to Windows 7. Quiet and adequately fast for 1-label jobs and all of that for $50 only.

Cons: Requires own software. Requires own labels. i.e. not standard.

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  • DAVID M.
  • 10/17/2009 11:15:20 PM
  • Ownership: more than 1 year

5 out of 5 eggsGreat Label Printer

Pros: Light, needs little room. Very quick to print. We have 4 of these at our offices and (since 2006), all 4 have run perfect - no jams, no problems and plenty of labels. In the past 3 years, we've must have printed over 20,000 labels between the 4 machines. Gives good label variety choices up to 2.4" wide - including a 'continuous" printing option. Decent Manuel and packaging including 100 free label reel to start. Many options on printing including pictures and bar codes.

Cons: Software is fine - can be a little confusing, but everyone seem learn quickly. The labels can be either low priced or expensive - depending where you purchase them from.

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  • Mr. P.
  • 4/6/2009 9:04:37 AM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsQL500

Pros: I have over 225 of these label printers. In the last 2 yrs, only 1 has failed. They are used daily by all of the escrow people in the offices and they love them. Supplies are easy to get locally (WA & OR)
Small footprint works well on desktops.

Cons: Could use an auto cutter, and wish the software was a little better.

Other Thoughts: I had tried a number of other label printers previous to finding this one, and none of them would do everything we needed it to do. My end users almost go through withdrawals if they move to a different office that doesn't have one of these on the desk.

3 out of 3 people found this review helpful. Did you? Yes No

  • Barry S.
  • 10/7/2008 9:39:38 AM
  • Ownership: 1 month to 1 year

5 out of 5 eggsEasy To Use, Great For Light Duty

Pros: Drop in cartridges make swapping label sizes a snap. Must use Brother labels, but what you get is a roll of labels on a special roll cartridge. Cartridge has holes on bottom that tell printer what kind of label is inserted so it automatically sets the software. Labels are pretty cheap considering limited suppliers and ease of use. Marks on bottom of labels roll ensure it lines up perfect every time. Manual cutter makes smooth, quick cuts. Cutter is replaceable, but we have not had to replace any of ours yet. Software ties into Office. Prints barcodes.

Cons: Software can be a bit confusing, especially the Office merge pieces. Documentation was not great so trial and error taught us most of what we know about it. If you print a lot of labels you might want to give up ease of use in favor of cheaper labels. You might also want a heavier duty model with an automatic cutter.

Other Thoughts: The least expensive label printer Brother currently has (as of this writing). Great for the home user that prints a few a month or the business that prints a few a day. We have two in our business and I keep 4 different kinds of labels. To change sizes just open the lid, lift a lever, pull out the cartridge and drop in a different one. Stick some of the roll under the roller and drop the lever then close the lid. It lines it up automatically. Tell the software to auto adjust the size and your ready to go. Whole process is 5-10 seconds once you have done it a few times. I am buying one for home use now that the price has come down.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 8/20/2008 11:04:21 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsExcellent Printer

Pros: Excellent Printer, Fast And Great Quality.

Cons: None so far

1 out of 2 people found this review helpful. Did you? Yes No

  • Camron T.
  • 5/14/2008 7:37:36 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggscould be better

Pros: Prints fast

Cons: You have to buy the paper from brother. By the time you actually get any use from it the cost for paper costs more than the printer.

Other Thoughts: i wish it was actually thermal as stated, but it's really some type of ink press thingy (machine presses on special brother paper and it makes text)

3 out of 4 people found this review helpful. Did you? Yes No

  • Steven D.
  • 4/18/2008 6:02:49 AM
  • Ownership: more than 1 year

5 out of 5 eggsWorks great & price is right

Pros: This is a very affordable label printer that works great! Once I got a firm grip on the software (which wasn't hard) I use and abuse this printer for all sorts of things. I have recently started printing out barcodes for my business and this unit works great! For the price, I really can't say enough good things about it. Highly recommend!

Cons: It appears that the model was phased out and the media is not available locally. That's ok since I seem to buy everything else off the net anyway.

Other Thoughts: I needed a good daily use label printer when I started my PC repair business but did not have much $$$ to throw at it so I went with the QL-500. Also, most of the QL-500 labels were on clearance at my local office supply stores so that saved me even more $$$.

2 out of 2 people found this review helpful. Did you? Yes No

  • Robert P.
  • 3/3/2008 5:02:40 PM
  • Ownership: 1 day to 1 week

5 out of 5 eggsGreat!

Pros: Makes beautiful labels; changing label types is easy; aligns and feeds labels automatically; label cutter is simple and clean; software is versatile; easy installation (XP).

Cons: The label editor software takes a bit of study to use.

Other Thoughts: Once you start using it, you'll become a labeling fool.

Did you find this review helpful? Yes No

  • Anonymous
  • 11/2/2007 5:56:57 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsthe best

Pros: Fast print speed, easy to find lables, easy setup.

Cons: only works with there software

Other Thoughts: a must buy

Did you find this review helpful? Yes No

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Point of Sale > 
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Brother > 
Item#: N82E16828113163
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