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Brother > 
Item#: N82E16828113428

brother HL-5370DW Monochrome Laser Printer with Wireless Networking and Duplex

  • Up to 32 ppm
  • 1200 x 1200 dpi
  • Wireless 802.11b/g
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Learn more about the Brother HL-5370DW

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Brother HL-5370DW

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  • craig j.
  • 9/12/2012 5:34:34 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsgood printer value-however

Pros: we have 9 of these printers. connection is straightforward.
materials last well. We always configure them for wired network configuration.

Cons: The last two produced network card issues within a month. the first we just reconfigured for usb and it worked fine. I did not want to go though the trouble of returning it. The second one just died and this one will have to go back.

Other Thoughts: newegg is great to deal with for any issue - good or bad. They are our preferred vendor

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  • ROGER B.
  • 6/7/2012 5:05:29 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsWorks as advertised

Pros: Easy setup - easy to use. I'd buy this again

Cons: Doesn't do dishes ;-0((

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  • Town F.
  • 4/24/2012 10:10:21 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsBrother used to be a good printer company

Pros: Cheap and runs well, when it runs. Consumables not too expensive.

Cons: I've purchased two of these in the past 3 years. The first one died six months ago, having run well for a little over 2 years. Then it died. It died hard. The firmware somehow got corrupted and it would have been too expensive to fix. Ordered a replacement. It has lasted 6 months. The fuser unit died. Not covered under warranty. More expensive to fix than the printer is new. Brother just lost a customer.

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  • Charles O.
  • 4/19/2012 10:16:29 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsNice printer but...

Pros: It's cheap. Not a bad buy for the money. It prints larger print jobs without any trouble. Generic toners are pretty cheap.

Cons: These printers have a bad habit of losing their static IP addresses. I have two of these setup in the office. They are set with static IP addresses. They will randomly lose their IP address and the only way to fix them is to do a factory reset, and then reset the static settings back into them. Last week, both of the printers I have did this with 24 hours of each other.

Other Thoughts: If you buy one of these with the intention of setting a static IP on it, be prepared to factory reset it once in a while. The reset steps are:
1) Turn the printer off.
2) Hold the GO button down and turn the printer on.
3) All the lights will stay on solid. When the status light goes out, let go of the GO button and then press the GO button 6 times.

This will reset the print server in the unit. After that you will have to use the Brother network utility to access the printer on your network and set the static IP back into it.

2 out of 2 people found this review helpful. Did you? Yes No

  • Rich R.
  • 3/6/2012 10:21:07 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

3 out of 5 eggs

Pros: Nice quality printer, simple driver for the desktop (does not load a bunch of useless tools like HP), drivers for all major operating systems, cheap consumables

Cons: Same as below, I also have 5 of these at various client locations and experience the same wireless bug on 2 of them. For no discernible reason it goes from a static wired connection to a wifi only connection. Stepping through the 'GO" reset sequence always brings it back but I should not have to do that in the first place. The latest firmware is from 2009, so no joy there. Have found no way to manual/permanently turn off wifi (i.e. jumper or is the wifi card a mini pci that you can pull?).

Other Thoughts: I'ma fan of Brother printers and AIOs. If they fixed this issue I would purchase more of them. These are ideal for the 2-5 workgroup users. Right now I'm pushing clients to the MFC-8480DN instead. I *think* the MFC-8890DW is the same base/wifi setup but I have not had issues with the wifi bug on that platform.

1 out of 1 people found this review helpful. Did you? Yes No

  • Robert K.
  • 1/29/2012 9:03:44 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsWired network bug

Pros: Very fast, easy to set up, toner is cheap as dirt.

Cons: Wired network bug. I have bought about 5 of these printers in the last 2 years for a small office network. They seem to work perfectly for about 6 months, then, to a unit, they start randomly losing the static IP address and reverting to a useless APIPA generated address. The network tool on Brother's site is useless in this scenario as it will never find the printer when the IP is meaningless on my network.

After about a year I have trained the users on my network to do the "6 button press reset to default DHCP" dance when it goes offline, but I still have to login to the network and reset the IP to the designated static address.

If it weren't for this bug, I would love these printers. As it stands, I put up with this because the toner is wickedly inexpensive and they just keep humming along with little other maintenance.

Other Thoughts: I cannot for the life of me understand why Brother does not fix the firmware on this thing. If they did, it would have no competition in this market segment.

1 out of 1 people found this review helpful. Did you? Yes No

  • Nicholas N.
  • 12/19/2011 7:58:54 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

5 out of 5 eggsPutting Through the Paces, Best Printer in the Office

Pros: This is the best value printer we have ever owned. It has a massive yield per cartridge. Regular users may not have to replace the cartridge for several years. We put this through it's paces printing to it daily and had to finally replace the toner after 6 months. In the same time, we've put about 15 cartridges into a similar printer. You can save a ton of money printing to the HL-5370DW over some ink-hog.

Cons: It's black and white!

Other Thoughts: It's the best monochrome printer in it's class. If you're looking for a starter laser jet printer, this is the one to get.

Did you find this review helpful? Yes No

  • C L.
  • 11/6/2011 1:36:34 PM
  • Tech Level: Average
  • Ownership: more than 1 year

3 out of 5 eggsBrother 5370DW Laser Printer

Pros: Duplex printing, and the ability to load different types of paper into each paper tray (letterhead in one and 2nd page in second).

Cons: I replaced my 6 year old Brother laser printer that had duplex printing and two paper trays because a part broke and could not be replaced. I loved my old Brother printer. It was very fast and produced excellent quality printed pages. I miss my old Brother printer. This new 5370DW has the same features, but it is clearly an inferior product. It is noisier. It is slower. The toner does not stick well to the paper -- no matter what settings I adjust. The paper curls. Envelopes wrinkle even when sent through the straight paper path and the "levers" in the back are adjusted correctly.

Other Thoughts: I really cannot recommend this printer. It is such a disappointment compared to my old Brother. I have switched to printing any checks or envelopes on my HP OfficeJet. If I am printing something that I need to keep for a while, it too must be printed on the OfficeJet to ensure that there is legible printing (not smudged) on the page at a later date. I would actually give it only two stars except for all the features that are very handy. But in the end, when the toner rubs off the paper so easily, what good is it?

1 out of 1 people found this review helpful. Did you? Yes No

  • Dawn R.
  • 7/30/2011 10:46:49 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsToner catridge says "empty" when not!

Pros: Fast. Good quality printing.

Cons: This is a great printer EXCEPT the toner cartridge sensor is programmed to show "empty" when there is lots left. Worse, the printer will not print without a new cartridge! BAD, IMMORAL DESIGN BROTHER. Shame on you, Brother. You can get around this purposeful "mistake" by putting black tape on the sensor hole on the cartridge. This hole is on the right side of the cartridge (as you pull it out) and looks like a porthole on a ship. It will work for MANY more pages with the sensor disabled. Spread the word.

7 out of 9 people found this review helpful. Did you? Yes No

  • Greg F.
  • 6/15/2011 12:58:02 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsSolid

Pros: Fast, feature-full, solid functionality, easy software, uses little ink. Been using the toner that came with it for 1.5 years and still no need to replace. Double sided printing is awesome. Great price for the amount of features.

Cons: Wifi can be spotty at long range, but not been much of a problem.

Other Thoughts: I love this printer.

0 out of 1 people found this review helpful. Did you? Yes No

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Laser Printers > 
Brother > 
Item#: N82E16828113428
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