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First Printer Disappointment
This review is from: Brother HL-5470DWT Wireless Monochrome Laser Printer (Dual Paper Tray)
Pros: Sadly enough, never got the chance
Cons: I would not purchase this printer first of all. We purchase roughly 40 - 50 printers a year and are familiar with the process. We purchased two of these models and unboxed both of them as well as the additional paper trays which came included. Followed the instructions line for line regarding setup and before we were able to even get the toner loaded, parts were already breaking. The front cover of the second printer was jammed and the first printer would never print due to broken parts located where to toner is located.
Other Thoughts: Newegg did an EXCEPTIONAL job with setting up a return of these printers AS WELL as the additonal toner cartridges we purchased. We are pleased with their handling of this issue that we see no reason to shop elsewhere for additional printers in the future as well as finding replacement printers for these. Hat's off to there Customer Service Department!!!!
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