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Item#: N82E16828113832

Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

  • Up to 23 ppm
  • Up to 600 x 2400 dpi
  • USB, Wireless and Ethernet Compatible
  • Duplex Printing
  • Uses Brother TN-221BK, TN-221C, TN-221M, TN-221Y, TN-225C, TN-225M, TN-225Y toner cartridges
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Learn more about the Brother Hl-3170cdw

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Brother Hl-3170cdw

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Showing 25 of 25 reviews - Clear Filters

  • Pradeep S.
  • 7/9/2015 9:20:44 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsGood as a office aisle printer but not for home

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: 1. Solid built quality
2. Ultra cheap cartridge
3. Easy availability of compatible cartridges
4. Refill friendly
5. Easy to use
4. Straight paper path
5. Stable (physically + network + software)

Cons: 1. Poorest quality prints I have ever seen from a laser printer
2. Prints are grainy
3. Prints are faded even with all relevant settings maxed out
4. Prints are dry and lack any gloss/shine which you would expect from a laser.
5. Prints look like cutout from a old newspaper (weekday not weekend) compared to prints from other color laser printers whose prints would look like cutouts from a glossy color magazine.
6. Too big for a print only function

Other Thoughts: I bought this printer misled by the reviews which portray this as the No. 1 printer you can get.

In hindsight, I think the printer is probably a good fit as an aisle printer in a small office where a lot of employees take prints and just want a legible printout but not necessarily something presentable. So employees get color prints and employers saves a lot of money.

BUT, if you are a home user, you will want some value for your spent money even if its a little costly. That is where this printer fails. Being a home user, I couldn't stand the quality of prints and so returned it.

I would recommend this printer if your usage involves never having to look at the printout yourself but if you want to look at it ever again, or to be looked at by someone your care about, then this printer is not for you.

I finally returned the printer even when it meant paying return shipping and restocking fee. And thats where Newegg's return policy is not the best I have seen in US.

2 out of 3 people found this review helpful. Did you? Yes No

  • Stephen H.
  • 6/15/2015 8:36:14 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsBest Printer I've Ever Had

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: All I really wanted was a quick and reliable printer that doesn't jam and has a simple paper loading mechanism. This printer is everything I wanted it to be and I would highly recommend it.

I've printed easily 500 pages on it and the print quality is as good as the day I bought it.

Cons: The paper is ever so slightly curled when it comes out. I haven't found it to be a problem. Leaving a document on a flat surface will allow it to flatten out within a few hours.

Definitely not enough of an issue to take an egg away.

Other Thoughts: I haven't tried the wireless printing yet.

Did you find this review helpful? Yes No

  • Chris T.
  • 6/12/2015 8:00:01 AM
  • Tech Level: High
  • Ownership: more than 1 year

5 out of 5 eggsGreat printer, low cost for color

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: Great quality printing at a low price (especially for a full color laser printer). Wireless and wired ethernet interface for network printing. Nice speed (from a warm or a cold start). Currently using it as a shared WiFi printer at home for 3 computers & 2 tablets (Android) with no issues. Using the PrinterShare app (from Google Play store) on the Android tablets to print.

Cons: The colors can be a little "off" from the actual source printing job (on full color photos). Color calibration helps a lot, but i've noticed that oranges tend to look a little more red than they should. Nothing to complain about in depth, as it's not too bad. I'd rank it as "near photo" quality (on standard or glossy paper). It's good for 99% of average printing. But if you're looking for true photo quality printing, most laser printers will have problems delivering the quality and clarity an ink jet or dye sub printer can deliver on glossy paper. It's good, but you're probably not going to print family photos and frame 'em from this printer.

Other Thoughts: I'm not sure why the other reviewer is complaining about "deep sleep turning off WiFi". My printer goes into deep sleep all the time, and still responds to print jobs over the WiFi. It continues to stay connected to the WiFi network.

3 out of 3 people found this review helpful. Did you? Yes No

  • Jonathan N.
  • 5/19/2015 8:54:28 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsWorthless Wireless

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: It prints and the quality is decent.

Cons: Whenever it goes into a deep sleep, the wireless turns off and the entire printer falls off the network. The only way i have found to get it to reconnect is to shut the printer down and restart it. I contacted support and they told me that there was no way to fix this "feature", sleeping can not even be turned off. They need to update the firmware, then maybe, you can use the wireless.

Other Thoughts: The support staff was not knowledgeable at all. Every bad suggestion they had came after they put me on hold for 20 minutes to do research. I spent three hours on the phone and I got no where. I'd return it, but I need a printer and it doesn't print well.

2 out of 7 people found this review helpful. Did you? Yes No

  • Isaac E.
  • 5/9/2015 8:29:49 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

5 out of 5 eggsGreat Replacement for any Inkjet

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: Fast and efficient. Very inexpensive for printing in color for a laser-jet. Has a deep sleep mode to save power, but wakes up and starts printing almost immediately after you click print. Prints are fast, and large print jobs are much less tedious. Dual-sided printing was also a plus

Cons: When printing color, pictures aren't high photo quality. Average users probably won't notice this, but as a graphic editor, I notice the slight differences in color quality.

Other Thoughts: This printer is fast and efficient, and is great for my everyday student use. My old inkjet constantly failed and left me high and dry with assignments, but this printer is reliable. It is also one of the most inexpensive COLOR inkjet printers, which definitely caught my eye.

2 out of 2 people found this review helpful. Did you? Yes No

  • Glen T.
  • 4/24/2015 2:07:00 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

5 out of 5 eggsBrother HL-3170CDW Wireless Color Laser Printer - Great Features!!

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: Very fast, efficient, elegant and easy to operate printer. I was impressed by most every element from it's looks to its setup and even the tech support (though they didn't resolve any of the issues I encountered--they were there and helpful). I love that you have various options for connectivity, auto-duplexing, easy access to internals, and it has a relatively good manual (as I found some of my answers to issues I encountered in there). I didn't buy this printer at New Egg (shame on me!) cause when I bought it, New Egg was not the best price! I got it from BandH.com for like $179 and that was with 3 yr warranty. I selected this printer cause I just couldn't beat that deal (at the time) for I needed a good color laser for my Small Business needs.

Cons: Though I like the manuel tray, it's been kind of a pain. The manual instructs you to only feed 1 item thru it at a time regardless of what your using (card stock, envelopes, labels...). And for me, with this printer, when the paper medium is pulled thru, it never pulls it thru straight--resulting in printouts that do not print straight down the page (output prints at a slight angle). Tech support claimed this was due to the paper weight/type being used, but it doesn't matter what I feed it, the rollers pull the paper thru at an angle. I have to hold the guides against the paper as it feeds thru--this helps but does not fully correct the issue. Also the rollers do leave an impression on the printed output (I was told by Brother tech support this would happen-heat from fusing process and type of paper used), it's not detrimental and though it fades slightly over time it's still visible.

Other Thoughts: My biggest problem was when I started using the printer, my colors and blacks were all washed out (blues were green, blacks were dark grey) and Brother tech support, though helpful, did not resolve anything for me. I've worked as an A+ tech so I asked Brother's Sr. Level tech if possibly the toner was the issue (answer: NO). It was the issue. I'd ordered toner shortly after getting the printer cause I didn't know how long the starter cartridges would last and once I got going with the printer I couldn't afford to be caught in an "out of toner" position. After they arrived (and these were re-manufactured), I replaced the Brother Starter cartridges. And to my delight, my colors fell in line (still not perfect) but sooo much better and now I could use the printer for what I bought it for without huge color adjustments in Photoshop. Aside from these few annoyances mentioned, I really really like this printer--it simply performs great. And I did do research on it prior to buying and most owners who reviewed it (as also here at Newegg), did not encounter issues and were happy with the product.

Did you find this review helpful? Yes No

  • CARL M.
  • 2/14/2015 6:45:21 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsPerfect

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: All good

Cons: none

1 out of 2 people found this review helpful. Did you? Yes No

  • Michael S.
  • 2/12/2015 6:20:20 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

5 out of 5 eggsEpic For Small Business

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: Fast printing of extremely high quality, using the least expensive ink of any printer we compared. LD brand ink has worked great for us, printing thousands of high color, high gloss, product labels. No annoying popups saying, "counterfeit / remanufactured ink detected", when using reasonably priced ink. Great reliability so far, after lots of use. 8 networked PCs print to this printer in our office, and there have been none of the typical "queue" errors we see often with other brands... Really a no-brainier.

Cons: At first, we were getting some smudges & ink inconsistencies when we used high-gloss label paper. Setting up different printing profiles for different styles of paper made a HUGE difference, and is incredibly important if you want the best quality prints. It took us a few tries to nail-down the specific settings, but once that was done. Below, I've copied our favorite preferences.

Our Glossy Label Paper Settings:
Print Quality: 2400dpi
Source: Tray (manual feed is a pain, if you do any volume printing)
Media Type: Gloss
Document Type: Photo/Image
(All others set to default - Hit "Add Profile" to save this setting)

Our Matte Label Paper Settings:
Print Quality: 2400dpi
Source: Tray
Media Type: Label
Document Type: Photo/Image
(All others set to default - Hit "Add Profile" to save this setting)

If you are printing to standard paper, all default settings work perfectly. None of this was reason to lose an egg, just a lack of experience with the printer.

Other Thoughts: We analyzed MANY color laser printers before settling on the HL-3170.

1) No HP (or other brand) bloatware. Simple, non-intrusive device management without any additional unwanted stuff.

2) Incredibly low cost of ink that lasts awhile, via LD (the brand we use), Rosewill, and other manufacturers. Considering the quantity of pages to dollar, this is a huge benefit.

3) Excellent reliability, even after thousands of pages printed. We have 8 PCs networked to this printer, and the performance is just stellar.

13 out of 13 people found this review helpful. Did you? Yes No

  • Steven R.
  • 1/17/2015 1:03:03 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat color laser printer

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: This printer warms up very quick and prints just as quick! I knew this isn't meant for very detailed graphics but it does the job very well. The toner is holding up excellent. Exactly what I expect out of a Brother laser printer, quality.

Cons: None.

Did you find this review helpful? Yes No

  • Scott S.
  • 1/14/2015 10:45:04 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsVery good printer

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: Decent print speed. Good tech support. I had a little trouble getting this to work as a stand alone wifi printer. Called Brother Techsupport and they quickly determined that I had USB selected in the setup instead of wireless. Once I made this change the printer has worked flawlessly on either Win7 or Mac IOS 10 operating systems.

Cons: No Cons

Other Thoughts: Good printer, excellent price.

Did you find this review helpful? Yes No

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Item#: N82E16828113832
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