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Item#: 9SIA6B32JV3819

Brother MFC-J870DW Wireless Color Multifunction Inkjet Printer

  • Up to 33 ppm
  • 1200x2400 dpi
  • USB and Wireless Compatible
  • 2.7" Color Touch Screen Display
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Learn more about the Brother MFC-J870dw

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the Brother MFC-J870dw

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Showing 20 of 20 reviews - Clear Filters

  • Joel C.
  • 9/2/2014 12:08:24 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

1 out of 5 eggsPaper Jams

This review is from: Brother MFC-J870DW Wireless Color Multifunction Inkjet Printer

Pros: Purchased on sale, so I didn't waste as much money as I might have.

Cons: The paper jams constantly. I'm using good quality paper that doesn't jam on any other printer I use. At this point, the printer is completely unusable. It hasn't printed successfully in the last 30 tries, so I've given up. I no longer have the box, and wouldn't want to waste the shipping expense to return the printer anyway.
The thing is, products like this reflect on Newegg as well as on the manufacturer.

Other Thoughts: I'm very disappointed and frustrated.

1 out of 7 people found this review helpful. Did you? Yes No

  • Joel C.
  • 6/28/2014 4:26:44 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year

1 out of 5 eggsPiece of !$#!T! - do NOT buy

This review is from: Brother MFC-J870DW Wireless Color Multifunction Inkjet Printer

Pros: low price

Cons: Standard printer paper jams constantly. SOoo frustrating!!!
Flimsy design, especially the tray.
Slow software.
Slow scanning.
Large footprint.

Other Thoughts: Don't waste your money like I wasted mine.

2 out of 8 people found this review helpful. Did you? Yes No

  • clawson t.
  • 5/25/2014 6:11:19 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsCapable printer, with caveats

This review is from: Brother MFC-J870DW Wireless Color Multifunction Inkjet Printer

Pros: Has worked flawlessly so far. Easy wireless setup, and holds wireless link. Fast. nice color and black text. Heavy, sturdy-- not cheap plastic junk. Should last a while.

Cons: This is not a photo printer. Photos are just ok, you will probably end up sending photos out for printing if you care about quality. But to be fair,it doesn't claim to be a photo printer. Second con is expensive ink. But again to be fair, it doesn't seem to be wasting ink.

Other Thoughts: As a business machine, I think this would be pretty acceptable if it wasn't overused. It's very sturdy. For home use it's great too, as long as you don't need to print high quality photos.

0 out of 1 people found this review helpful. Did you? Yes No

  • STAN P.
  • 5/8/2014 7:48:38 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

5 out of 5 eggs

This review is from: Brother MFC-J870DW Wireless Color Multifunction Inkjet Printer

Pros: I HAVE HAD THIS PRINTER FOR 7-8 MONTHS AND HAVE NEVER HAD A PROBLEM WITH IT UNLESS I FILL THE PAPER TRAY BEYOND THE MAX. MAYBE TWICE I HAD A BAD PAPER FEED BUT IT WAS VERY EASY TO CLEAR. NEVER HAD ANY PROBLEM GRABBING TOO MANY SHEETS OF PAPER. i HAVE THREE COLOR LASER PRINTERS FOR PHOTO PRINTING BUT ON OCCASION I WILL USE GLOSSY PHOT PAPER IN THIS UNIT AND PRINT SOME PHOTOS AND I HAVE ALWAYS BEN AMAZED AT THE QUALITY WHEN YOU USE THE CORRRECT SETTINGS. FIVE STARS.

Cons: NO CONS.

Other Thoughts: I WOULD DEFINITELY RECOMMEND THIS PRINTER; ESPECIALLY FOR THE PRICE.

3 out of 4 people found this review helpful. Did you? Yes No

  • Bob T.
  • 3/28/2014 1:40:00 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsbad little printer

This review is from: Brother MFC-J870DW Wireless Color Multifunction Inkjet Printer

Pros: fair quality for Inket, good software for scanning, easy WiFi self-set up, easy front panel controls.

Cons: horrible paper feeds. To print a single page it often grabs 2-4 sheets at a time. prints part on top sheet, rest on 2nd sheet, sheets 3,4 blank. then will spit out another 3 or 4 blank sheets in one stack, with sheets indented where printer grabbed them. This happens most often when loading new paper--even high quality, bond paper--ruined. Other con, uses ink even when not printing (to keep clogs down).

Other Thoughts: If paper feed was good I'd give it 4 stars--5 only goes to my laser printer. but I thought this InkJet cost per page is actually slightly less than my laser printer. The waste of paper, because of bad paper feeds, overcomes any ink savings. i am very disappointed.

0 out of 2 people found this review helpful. Did you? Yes No

  • Patrick H.
  • 3/15/2014 1:20:51 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks for me

This review is from: Brother MFC-J870DW Wireless Color Multifunction Inkjet Printer

Pros: Had it since September and have had no issues. NFC and phone printing.

Cons: None

Other Thoughts: Some fool created three different reviews about how terrible this printers is supposed to be. I am guessing this person got a bad one (or is simply not good with printers). That does happen. Don't be afraid to buy this printer. I have used cheap non-Brother replacement ink and have had no issues at all.

3 out of 3 people found this review helpful. Did you? Yes No

  • randy r.
  • 3/7/2014 10:13:20 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsDecent little home printer

This review is from: Brother MFC-J870DW Wireless Color Multifunction Inkjet Printer

Pros: -small
-seemless wifi connection
-nice touchscreen interface
-easy to get to ink cartridges

Cons: The brother wifi setup manager is a little silly. recommended method is by usb yet doesn't include the cable itself. Easier to just search for printer in device manager rather than use the brother software.

Other Thoughts: Everyone always seems to have issues with printers, but this is my first home printer and it has been very reliable.

1 out of 1 people found this review helpful. Did you? Yes No

  • Serge G.
  • 1/2/2014 5:18:50 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsNice printer

This review is from: Brother MFC-J870DW Wireless Color Multifunction Inkjet Printer

Pros: Full of features. Nice look.
No paper jams so far.

Cons: None.

Did you find this review helpful? Yes No

  • Vincent P.
  • 12/19/2013 7:38:00 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggs

This review is from: Brother MFC-J870DW Wireless Color Multifunction Inkjet Printer

Pros: Great price for features, lightweight and pretty cheap on ink prices.

Cons: I got a bad printer. After the initial setup I would be able to do 1 (one) task only and then would go to an error message which locked me out and if I wanted to do anything else I had to reinitialize the printer as if it was the first time I was using it.. Called Brother tech support - what a disaster - the questions they asked to help in troubleshooting were rote and the tech on the other end of the phone seemed that she was just reading from a 'canned' sheet of questions. I'm sure since Brother is a global company that I wasn't speaking to someone who was here in the USA. That in itself is not a problem but they should revamp their whole customer support system.
Anyway I got no real help AND then I called Newegg customer support - They were on the case right away, they understood my problem and knew exactly what to do. They made an exception and RMA'd my printer for a new one - HOW AWSOME is that??? - If it wasn't for Newegg I would have given NO eggs (if that is possible) not for the printer but for Brother customer support.

Other Thoughts: In all fairness Brother offered to replace my printer with a used one. I had only opened the box a day ago (was in the middle of moving my office) and had just initially set it up for the first time - all new and just out of the box. But to get a used printer for one that was new -NO NO. Newegg treats its customers more than fairly and I will always shop Newegg first. Thanks NEWEGG

1 out of 3 people found this review helpful. Did you? Yes No

  • Robert C.
  • 12/18/2013 8:45:16 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsPile..... Update

This review is from: Brother MFC-J870DW Wireless Color Multifunction Inkjet Printer

Pros: none

Cons: We took our brand new - non working - printer to a local Brother service center.
The unit was returned to us "fixed" in about a month.
Brought the unit home, fired it up, set it up and it printed one page before it reported that "paper was not being fed".
After going through a full cycle of shutdown, unplug, replug, power on, etc. it reported the same problem again and then quickly transitioned to the old, familiar "7a" paper jam error.
A warranty doesn't mean much if the warrantor cannot provide timely and reliable repairs.
Judging by the other reviews purchasing this unit appears to be a gamble.
By the way - the Brother service center initially told Us that Brother said they couldn't even get them parts until after the first of the Year!
The whole experience was way less than satisfactory.

Other Thoughts: We'll never buy one of their products again.

2 out of 11 people found this review helpful. Did you? Yes No

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Home > 
Computer Hardware > 
Printers / Scanners & Supplies > 
Inkjet Printers > 
Brother > 
Item#: 9SIA6B32JV3819
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