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Item#: N82E16828115777

HP Laserjet Pro CM1415FNW CE862A MFC / All-In-One Up to 12 ppm 600 x 400 dpi Color Print Quality Color Wireless 802.11b/g/n Laser Printer

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  • Up to 12 ppm
  • 600 x 600 dpi Black Print Quality
  • built-in 10/100 wired Ethernet network connectivity with 1 RJ-45 port
  • Up to 30,000 pages monthly
  • 160 MB Memory, std.

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Hewlett-Packard CE862A

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Hewlett-Packard CE862A

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  • Martin A.
  • 10/5/2012 10:51:13 PM
  • Ownership: 1 month to 1 year

1 out of 5 eggsGarbage

Pros: Screen

Cons: Extremely slow in every way, must originate scan from computer or scan to usb only...should have bought a Brother like before.

Did you find this review helpful? Yes No

  • Daryl Y.
  • 10/4/2012 8:25:50 PM
  • Ownership: 1 week to 1 month

5 out of 5 eggs

Pros: Great monitor,bright, no dead pixels, Vivid picture, Lots of room to work,watch videos.I use it to view blueprints.I am very pleased.

Cons: Did not come with HDMI to HDMI Minicable.Not really a big deal, my situation require done,so lessened learned.

Other Thoughts: I am going to purchase another one. :-)

0 out of 1 people found this review helpful. Did you? Yes No

  • Ann B.
  • 4/26/2012 8:24:04 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsPiece of junk product

Pros: Newegg's customer service and RMA process

Cons: Purchased this for an office but every time you try to install it the printer just shuts down when it gets to the fax install. Contacted HP but they would only replace with a referb. Contacted Newegg and they shipped out a brand new one that did the same thing. HP support couldn't figure it out and offered a referb again. We asked if it could need a firmware update and then tech didn't know what we were talking about. Tried the firmware update but the problem continues. Since it won't install it is a large paper weight. Newegg finally agreed to refund the money.

1 out of 1 people found this review helpful. Did you? Yes No

  • Maciej D.
  • 11/16/2011 12:42:44 AM
  • Ownership: 1 day to 1 week

2 out of 5 eggsFails to deliver

Pros: For the price, you get a color laser printer with decent print quality, as well as a scanner and fax... considering the last two actually work as supposed to. Multi platform support (linux, mac, win), which is always great!

Cons: Printer always crashes and reboots when scanning from the feeder over wireless, and also occasionally over USB. Fax has similar crash issues. Front display menu only allows scans at 300dpi, desktop side driver/software needed for higher dpi scans. Problems detecting some of my USB flash drives, other times it will recognize the connection but get stuck at the detecting screen. Louder then my uncle's farm tractor back from the 1980's, especially when scanning. According to a quick google search, the crash and reboot issue is common so it's not just a defective unit.

Other Thoughts: The only usable function in this multi purpose printer/scanner/fax combo is the printer, but then if that's all you need there are far better alternatives.

2 out of 2 people found this review helpful. Did you? Yes No

  • Burt B.
  • 6/11/2011 3:15:06 PM
  • Ownership: 1 month to 1 year

3 out of 5 eggsFollow up after six weeks

Pros: Love the print quality. Compact size. See my first review.

Cons: Started going bad in the first month. Honked like a goose and cycled endlessly. OK, it is a machine and machines fail.
HP support NO HELP. All I ever got were auto-replies with a promise to "get in contact" within 48 hours. Never happened. HP tech support does not exist.

Other Thoughts: I bought this at a local office big box store. I took my issues to the manager. He immediately exchanged it for a fresh one. It is working, so far. I hope HP gets a handle on TS because I while I have always loved HP quality, I will not be buying HP for awhile. Also, the carts are $65-70 each. Ouch.

1 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 5/20/2011 4:15:34 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsLove it - Air Print is Awesome

Pros: Printer works great out of the box. Great print quality and appears to be efficient on toner. The tech geek side of this printer is where it shines. wifi hook up was easy and all 4 computers in the house easily print to it as needed. AIR PRINT is great. If I get have something on my iPhone or iPad that I want printed it is super simple to print. No longer do I have to forward something from a mobile device to a fixed computer or have to boot up my work computer to print out a document etc.... The printer also establishes its own email account. If I am on the road an I receive an e-mail containing a file that I want printed it is as simple as forwarding the email to my printer. The email and the attached document are printed out.

Cons: It is a bigger than most inkjets so it could be a little large for a house. You wouldn't want to put it on a desk. I have it on a small table. Since it is wifi you do not have to have it physically connected to your computer so you get freedom to place it where it fits. Then the size seems just fine.

Other Thoughts: This is our first laser jet for our house. I got tired of feeding ink into ink jets and we were always fighting print quality. We needed wifi printer to support all of the family and I wanted to find one to support AirPrint out of the box. All in all love this printer.

1 out of 3 people found this review helpful. Did you? Yes No

  • Timothy W.
  • 4/26/2011 7:37:50 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsLaserjet Review

Pros: * Price
* AirPrint
* ePrint
* Apps

All in all it's not a bad printer for people getting into laser printing. And the airprint it a neat thing if you have a iPad or iPhone. It also has really easy navigation on the controls. The Apps are also nice. Now the kids can just get their color sheets easily. The fax works great and the scanner does as well.

Cons: This is where it gets interesting. It's not only slow it's Real slow. Also, picture quality is ok but not what I'd call good. I'm no graphic artists at all but I can tell a huge difference between 4X6 printed out on this printer and one off of my old photojet printer. The photos off of the laser printer is not nearly as crisp, the colors are way less vibrant (reds look pinkish, blues are not all the way blue, etc...), and the laser printer is way darker. I have ran the color calibration at least 3 times and it gets no better.

I took off 2 eggs for the photo print quality alone.

Other Thoughts: I went with the HP over the Brother because I thought having the AirPrint would be handy. After experiencing the photo quality I'm starting to think that I made a huge mistake. I can deal without printing with the iPad but I hate not being able to print pictures of my kids.

1 out of 3 people found this review helpful. Did you? Yes No

  • Burt B.
  • 2/24/2011 4:05:48 PM
  • Ownership: 1 day to 1 week

5 out of 5 eggsAh Luv Dis Prinner!

Pros: HP quality. Outstanding photo prints. Quick and quiet. Well, rather quiet. The touch screen is super. Plug in a USB stick and it pulls up thumbs for easy print selection and then allows you to change the print size. Zowie!

Cons: Had to run set up twice. Option exists for direct wireless entry then install software from CD. Install ignores your previous set up and you have to USB cable it anyway. Goes smoothly, but documentation and software don't match up.
Toner carts require a second mortgage! They have drum rollers in each one which increases cost and decreases the toner quantity.

Other Thoughts: Firmware upgrade for ePrint easy. Have not yet tried it.

2 out of 3 people found this review helpful. Did you? Yes No

  • Rimas S.
  • 1/19/2011 12:32:11 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsHigh-quality printer

Pros: The printer was easy to install and set up under Windows XP (using the included CD) -- copying, scanning, and printing all work perfectly on the first try.
The LCD touch screen is bright and easy to read.

I got basic color printing to work under Linux by setting it up as a generic postscript printer with CUPS. (I still need to do some work to figure out how to set it up as an HP printer, to get more print options and to be able to use the scanner under Linux.)

Cons: At 50 pounds, the printer may be a bit heavy for some people to move.
It's also somewhat loud while active (though silent while in standby mode).

Other Thoughts: Hopefully the cartridges and the drum will last a long while, or else my price-per-page is going to go way up.

1 out of 1 people found this review helpful. Did you? Yes No

  • Gerald R.
  • 12/8/2010 11:13:03 PM
  • Ownership: 1 day to 1 week

4 out of 5 eggsONE MORE THING!

Pros: Read my original review.

Cons: Read my original review.

Other Thoughts: I forgot to post this in my review but it's VERY IMPORTANT if you plan on using the ePrint functionality. YOU HAVE TO UPGRADE THE FIRMWARE TO ENABLE EPRINT! I'm sure at some point the printers coming out of HP will have the updated firmware but if you're purchasing this NOW you'll most likely have to upgrade the printers firmware yourself. It's very easy to do, you simply: go to, search for the printer under support and downloads, select your OS, download the firmware update, then install and run it. I suggest doing this whether or not you plan on specifically using ePrint because it radically updates the UI and adds a lot of functionality.

I posted this in my original review but I feel it's worth mentioning again: If you plan on using ANY of the "Web Enabled" features of this printer, you MUST enable DMZ on your router. Google: "enable DMZ" along with the make of your router if you don't know how already. I spent HOURS figuring that out, so learn from my mistake!

1 out of 2 people found this review helpful. Did you? Yes No

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