XEROX Phaser 3320/DNI Workgroup Up to 37 ppm Monochrome Wireless Laser Printer

Pros: I'm upgrading my previous review of the Xerox 3320dni printer. It's working now. I paid a computer tech guy to come over and try to get this Xerox 3320dni printer to work. He spent about an hour and tried everything-- new cords, changed the port on my computer from a usb 3.0 port to a usb 2.0. Finally, he checked on-line and saw that the firmware had been updated. He downloaded the new firmware and the printer is now working OK. The bypass tray is also now automatic (thanks to an adjustment made by the computer tech). I haven't used this printer much yet. We'll see how it goes in the future. I'm relieved that this printer is now working.

Cons: The con that I have is that I spent $340 + shipping + $80 (service tech) on this printer and it came without the proper firmware. I just can't believe that a huge corporation like Xerox can't ship their products with the proper firmware installed to make their products work. For that I am giving this Xerox printer only 3 eggs even if this printer works perfectly from now on!!!

Pros: I think it is built of heavier duty materials and more robust than other comparable brands in the price range.

Cons: My OS is Windows XP with 3 (whatever you call it). I hooked up the printer to my computer, installed the driver and it won't print. I turn the printer off then on and sometimes it will print something, usually a status/configuration sheet.
I paid for a computer whiz to set it up. He did and after I restarted my computer, it wouldn't work. I called Xerox and he helped me get it to work. The next time I turned on my computer, it wouldn't work. I can't get this thing to work.
I also bought the printer because of the bypass tray. But it is hard to use because instead of automatically feeding from the tray when paper is loaded in it, you have to go into properties in the print menu and choose bypass to get it to feed. I'm really disappointed. My other printers from other brands worked well, right away after loading the driver.

Other Thoughts: I think something is wrong with the driver. But I am such a computer/tech idiot, I don't know what to do. The thing now just sits there and rots. What a mess I'm in.