This review is from: Xerox Phaser 6600/N Color Laser Printer
Pros: Great machine - when it works
Cons: We used this machine for 6 weeks when it began constantly indicating a paper jam, although there was not a paper jam. Tried everything we could find on the support site, no success. Called support, they talked us through several things then they sent repair person with a part. No success. The repair person indicated to Xerox he believed we needed a new machine, they required him to come out two additional times with parts, still not working. We have now been down for three weeks and Xerox tells us a replacement machine is at least two more weeks out! This is after we also purchased the additional support contract!
Other Thoughts: WE ARE NOT HAPPY!
1 out of 1 people found this review helpful. Did you?
Repairs and replacements can be costly.
Being covered against failures pays off.
View Plan Options
Plans cover 100% parts and labor; no deductible. Repairs are handled by a best-in-class national service network.
Manage your plan online or call our US
based Customer Service Agents at
Your request will be processed within the next 24 hours.
Please add "email@example.com" to your address book to ensure delivery.See Today's E-Blast Promo