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Manufacturer Limited Warranty period (parts): 1 year
Manufacturer Limited Warranty period (labor): 1 year
The Xerox Phaser 8560DN color printer offers your Ethernet workgroup brilliant color and 30 pages per minute. It’s rated for an 85,000 page duty cycle, so your entire workgroup can print their jobs without overworking the printer! Xerox's non-toxic solid ink is amazingly convenient: just drop a stick into the loading slot, and you're done. There's no powdery mess to get on your clothes, no blue fingertips, and, best of all, less waste!
Your company's print media will look great in glossy full-color glory, and thanks to the Phaser's Fast Ethernet adapter, you'll be able to do it all in house, over your own network. With the onboard 600MHZ processor and 256MB memory (expandable to 1GB), your documents will never get lost or corrupted in transit.
The Phaser's paper tray holds 625 sheets, and you'll be able to print on cover stock, recycled paper, transparencies, and gloss stock, so you can generate whatever your company needs. With automatic duplexing, you'll get perfect 2-sided results without the hassle of standing by to tend the job. How often do you get a chance to improve your company's efficiency, economy, environmental impact, and professional image, all in one modestly-priced package?
Pros: Good quality, reliability, economical and versital. Color printing at a fraction of the cost of laser color (per copy). No mess, little wasteage. Duplex works well as does the single envelope (manual) feed. A long lived device. Pictures are not photographic quality, but good enough for insurance purposes, etc. Xerox support is also first rate.
Cons: The wax/ink has issues with temperatures above 100 degrees. Ink will be wasted if you power cycle the printer or if you have a significant jam issue.
Other Thoughts: I have worked with two of the predecessor models 8250 (6 years), 8550 (1.5 years). Both are still working just fine. The web interface is easy to use and makes maintenance easy to deal with. For the maintenance kit replenishment, you are better off with the lower volume one unless you are using this for a office with 10 or more people.
10 out of 10 people found this review helpful.
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awesome printer
Reviewed By: leewriter on 12/4/2007
Tech Level: somewhat high - Ownership: 1 month to 1 year
This user purchased this item from Newegg
Pros: very fast, love the networking feature. I can sit on my porch or anyplace in my house and print. cheap on ink if you go to the Inkjet Superstore. they sell solid inks for less than half the price of xerox inks
Cons: it's sometimes distractingly loud. it sets up incredibly easy, less than 10 minutes to remove it from the box and print a test page. pay attention to what you're doing and it won't print everything in its memory when there's a power outage. on powerup, it only prints 1 page to clean the head.
Other Thoughts: cheap on ink if you go to the inkjet superstore. they sell solid inks for less than half the price of xerox inks
8 out of 8 people found this review helpful.
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Pros: incredibly fast prints in "fast color" (draft) mode, very good print quality, vibrant colors, holds a ream of paper standard, comes with one year on-site service (parts and labor)
Cons: PITIFULLY SLOW when printing hi-res color photos (in enhanced mode 1.6 ppm, photo mode 1 ppm), our Oki C5100n does 8 ppm on fine mode (photo), for a workgroup printer the print speed for photos is simply unacceptable, it is common for us to print 60 to 100 pages of photos at one time, it ties the printer up for one hour straight; EXPENSIVE prints (contrary to the claims by Xerox about the life of the solid ink sticks), it costs about 1.5 times the cost of our Oki C5100n, it should be noted though that we print a lot of full color docs, particularly photos as noted above; DUPLEXER FAILED after two weeks but Xerox tech was on-site within four hours of the call to Xerox, turned out the nvram simply needed to be dumped so the printer could recognize the duplexer, would have been nice if telephone support would have had the knowledge to have me dump the nvram myself (simple procedure on the printer control panel)
Other Thoughts: our company bought the 8560dn to replace an aging Oki C5100n, we narrowed it down to the Oki C6050dn and the 8560dn, as tech mgr I recommended the Xerox, I regret that recommendation; the print quality of the 8560 is only marginally better than the Oki (and the Oki is FIVE YEARS OLD); while the speed of the Xerox in draft mode is three times as fast as the Oki, the speed at higher quality settings is unacceptably slow, when we first printed photos we thought something must be wrong, sent the same file to the Oki and it was done astonishingly faster; it is also more expensive to operate than the Oki, we thought it would be cheaper or perhaps about the same price, as the Oki requires replacement of four image drums every 30K prints or so at about 80 bucks each, even with this additional expense the Oki comes out as the cost per page winner; the first Xerox printer we purchased will probably be our last
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Expensive to operate, maintain and unreliable
Reviewed By: on 11/12/2009
Tech Level: high - Ownership: more than 1 year
Pros: Great image quality and speed. When not in the shop, a real charmer.
Cons: Too expensive and unreliable. Not an original Xerox product.
This is our second solid ink printer in 3 years. I had to buy this as a replacement for my 8400 after that broke and was not worth the money to fix. Between parts and labor it would have cost around $700 to repair for the second time since we owned it, and I bought the new 8560 for around $1000. We own a photography and graphics design firm and we wanted to use this as a soft-proof printer for publishing and printing contact sheets. We loved the quality and speed of the solid ink printing, however we were not prepared for the extremely high maintenance cost. When this printer breaks, it breaks expensive. Including the purchase price, ink, repair bills and maintenance kits, we have spent about $5000 on these two printers in just under three years. We print about 1 ream of paper a month, so we're not talking high volumes here. As far as I'm concerned, there are much more cost effective printers out there.
Other Thoughts: The part that needs replacement on my current 8560 is the electronics control module, which is basically the computer inside the printer. The part is $400. After the $200 in labor to actually diagnose the printer, I am now of the opinion that we are done with Xerox for now.
If you can't stop yourself from buying, try looking up the cost of the following parts that can and often do fail: Print head, imaging drum and electronics control module. At one point in time all of these parts have failed on my printers and none of them are less than $400. I have never had a phaser that lasted for more than 1.5 years, so if you must buy get a service contract as the manufacturers warranty is only 1 year (though this will run you $200 a year).
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Good printer...until something goes wrong
Reviewed By: sammy on 10/21/2009
Tech Level: high - Ownership: more than 1 year
This user purchased this item from Newegg
Pros: Good color (not photo quality, but very good for marketing materials with embedded photos and graphics), easy setup (printing from multiple computers running both Mac OS and Windows), good network utility, fast printing, duplexing works well, never really jams
Cons: Horrible, horrible, HORRIBLE color and other problems when using 3rd-party ink. Unserviceable if something does go wrong.
We switched to 3rd-party ink to save some money (it's half the price of Xerox OEM ink)--not only did it produce horrible colors (greyed blues, muddy yellows, dirty reds) but after a while we started having light stripes problems that will not go away even though the 3rd-party ink has been removed/replaced with Xerox OEM ink and should be out of the system by now. Also, this printer is unserviceable if something goes wrong, even by tech-savvy people, and Xerox won't even talk to you if you're out of warranty and haven't purchased an extended service contract. It's also rather loud (don't put it near anyone who's on the phone a lot) and wastes ink in warm-up/cleaning cycles if you don't print often enough.
Other Thoughts: The 3rd-party ink problem has become a huge issue--when we realized that the problems we were experiencing (bad colors and light stripes) were being caused by the 3rd-party ink, we removed the unused sticks, but couldn't remove the ink sticks that had already been partially melted. Hundreds of pages, innumerable light stripes and cleaning cycles, and several (expensive!) Xerox OEM ink sticks later, we still have problems with light stripes (clogged/not working jets). Since the printer is out of warranty and doesn't have an extended service contract, Xerox won't pay the slightest bit of attention. And the machine was clearly not meant to be serviced by someone with some general tech expertise and a manual in hand. In fact, it seems to be well-nigh impossible. The only suggestion we can find is to REPLACE the PRINTHEAD assembly--at a cost that's more than the printer itself (clearly not an option)! Wish we'd gone with laser technology...
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General
Brand
XEROX
Series
Phaser Series
Model
8560DN
Recommended Use
Workgroup
Dimensions
16.0" x 21.0" x 14.5"(WxDxH)
Weight
60 lbs.
Printing
Output Type
Color
Laser Technology
Solid Ink
Black Print Speed
Up to 30 ppm
Color Print Speed
Up to 30 ppm
Black Print Quality
2400 FinePoint
Time To First Page (seconds)
As fast as 5 seconds color / 5 seconds black and white
Print Languages, std.
PCL 5c emulation
Duplex printing
Yes
Max. Duty Cycle
Up to 85,000 images/month
Media Handling
Paper Trays, std.
2
Input Capacity, std.
625 sheets
Input Capacity, max.
1675 sheets
Media Type
transparencies, envelopes, labels, glossy paper, custom-size paper
Media sizes supported
3.5 x 5 in. to 8.5 x 14 in. / 89 x 127 mm to 216 x 356 mm 5.5 x 8.5 in. to 8.5 x 14 in. / 140 x 216 mm to 216 x 356 mm
Ports
USB Ports
Yes
Network Ports
Ethernet 10/100BaseTX (RJ-45)
Hardware SPEC
Noise Level (Approx.)
Operating: 54 dBA, Standby: 33 dBA
Processor(MHz)
600
Memory, std.
256 MB
Memory, max.
1 GB
Power Requirements
110 – 240 V, 50 – 60 Hz
Power Consumption
230 W Power consumption (power save): 43 W
Compatibility
Windows Compatible
Windows 2000 or higher
Macintosh Compatible
Mac OS X version 10.2 or higher
Other
Print features: Booklet printing, Extended font/form storage, Image smoothing, N-up, Overlays, Run Black (optional: Personal Print) Productivity features: Auto tray switching, Configuration card, Intelligent Ready, Job completion notification, PhaserSMART automated troubleshooting, PrintingScout Alert Notification, RAM collation, Separator pages, Smart Trays, Supply life indicator, Watermarks, Xerox Installer (optional: Consumable life reporting, Custom-size pages, Driver saved settings, Email alerts, Hard disk collation, Personal Print, Personal Saved Print, Print With, Proof Print, Saved Print) Temperature: Nonoperating: -22° to 140° F / -30° to 60° C; Operating: 50° to 90° F / 10° to 32° C Relative Humidity: Nonoperating: 10% to 95%; Operating: 10% to 80% Certifications: Certified to UL 60950-1/CSA 60950-1-03 1st Edition, FCC Part 15 Class A, Low Voltage Directive 73/23/EEC, EN 60950-1 EMC Directive 89/336/EE3, GOST EN55022 Class A, EN 55024, ROHS Directive 2002/95/EC
Manufacturer Warranty
Parts
1 year
Labor
1 year
Introduction
The Xerox Phaser 8560DN color printer offers your Ethernet workgroup brilliant color and 30 pages per minute. It’s rated for an 85,000 page duty cycle, so your entire workgroup can print their jobs without overworking the printer! Xerox's non-toxic solid ink is amazingly convenient: just drop a stick into the loading slot, and you're done. There's no powdery mess to get on your clothes, no blue fingertips, and, best of all, less waste!
Your company's print media will look great in glossy full-color glory, and thanks to the Phaser's Fast Ethernet adapter, you'll be able to do it all in house, over your own network. With the onboard 600MHZ processor and 256MB memory (expandable to 1GB), your documents will never get lost or corrupted in transit.
The Phaser's paper tray holds 625 sheets, and you'll be able to print on cover stock, recycled paper, transparencies, and gloss stock, so you can generate whatever your company needs. With automatic duplexing, you'll get perfect 2-sided results without the hassle of standing by to tend the job. How often do you get a chance to improve your company's efficiency, economy, environmental impact, and professional image, all in one modestly-priced package?
Highlights
Improved Productivity The Xerox Phaser 8560DN features breathtaking print speeds of up to 30 ppm in both color and monochrome for efficient business printing.
Large Capacity Paper Tray The easy-to-access, large-capacity paper tray holds up to 625 sheets to reduce the time spent reloading paper.
Duplex Capability The built-in duplex capability allows automatic two-sided printing without manually flipping over the page for reduced paper consumption.
Built-in Networking The Xerox Phaser 8560DN features an Ethernet port for connection to your home or office network, so you can easily share the printer function among multiple computers.
USB 2.0 Connectivity The convenient Hi-Speed USB 2.0 connectivity ensures rapid set-up of the printer and fast data transfer.
Reviewed By: on 7/11/2007
Tech Level: high - Ownership: more than 1 year
