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Rosewill RTCA-Q3961A Universal Replacement Toner Cartridge for HP 122A Q3961A, and Canon EP-87; Cyan

  • Cyan
  • 4000 Pages
  • Compatible Products Replacement of HP Q3961A, C9701A; Compatible with HP Color LaserJet 1500L, 2500, 2500L, 2500n, 2500tn, 2550L, 2550Ln, 2550n, 2800 Series, 2820, 2840, CANON EP-8
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Customer Reviews of the Rosewill RTCA-Q3961A

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  • Anonymous
  • 11/14/2011 4:17:23 PM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggsToner cartridge may leak

Pros: Cheap, work well when they work

Cons: Can spill toner throughout the printer. This cartridge worked fine for over a year and then started spilling toner which would contaminate the printer and leave huge yellow streaks on the page. Had to vacuum out the printer multiple times and still have toner clinging to interal parts.

Other Thoughts: Sometimes they work fine. I have a black cartridge which works fine.

Manufacturer Response:

Dear Valued Customer,
Thank you very much for purchasing this unit. We strive to provide the most reliable and highest quality products to our customers. Please kindly contact the Rosewill support team either via phone at 800-575-9885 or via email at rma@rosewill.com so we may assist you with a replacement. We are eager to assist you in any possible way and look forward to hearing from you soon.
Thanks,
Rosewill Customer Care

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  • Christopher W.
  • 2/11/2011 1:09:08 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsWorking so far

Pros: I have had these cartridges so far for 1 week. At 40 bucks a pop they are a heck of a deal. So far there has been nothing wrong with them. I have an HP color laserjet 2840. I got the magenta and cyan too. Works great so far. The packaging looked VERY professional too.

Cons: Careful not to touch the chips on the front when you remove the orange protective cover. There is a grip in the middle and you remove the orange cover and drop the unit into the printer but normally there is an additional tab you have to pull off this chip that is to the right of the grip. Just be careful not to touch this when you let go of the toner once it is in the printer.

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  • Anonymous
  • 12/20/2010 9:15:42 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsDO NOT BUY

Pros: None aside from the cost temptation that you should NOT give into.

Cons: I wish I could rate these Rosewill toners a ZERO. Everything is a con. They DO NOT WORK. I bought many toners for two color lasers we have, all Rosewill and ALL leaked badly completely coating both printers in toner, printed solid black or solid blank pages. These are really just pure junk. I hate the cost of true HP toners, but no level of savings is worth having toners that just flat do not work and wreck your printer. DO NOT BUY THESE!

Manufacturer Response:

Dear Valued Customer,
Thank you very much for purchase the RTCA-Q3962A. We strive to provide the most reliable and highest quality products to our customers. The problem might be due to a defective unit or got damaged in shipping and caused the cartridge to not work properly. Please kindly contact Rosewill support team either via phone at 800-575-9885 or via email at rma@rosewill.com so we may assist you with a replacement. We are eager to assist you in any possible way. We look forward to hearing from you soon.
Thanks,
Rosewill Customer Care

Did you find this review helpful? Yes No

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