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HP Photosmart 6510 CQ761A Up to 22 ppm Black Print Speed 4800 x 1200 dpi Color Print Quality Wireless Thermal Inkjet e-All-In-One Color Printer

  • Up to 22 ppm Black Print Speed
  • Up to 22 ppm Color Print Speed
  • 1200 x 600 dpi Black Print Quality
  • 4800 x 1200 dpi Color Print Quality
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Learn more about the Hewlett-Packard CQ761A

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Hewlett-Packard CQ761A

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  • Christian L.
  • 4/15/2014 9:55:22 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsLess than 2 years old - it died

Pros: Worked great when it worked.

Cons: We used this printer very lightly over the past 2 years (slightly less than 2 actually). It stopped printing black ink. I tried everything I could think of. Now I know why it has a 1 year warranty.

Other Thoughts: I've used HP printers all my life. Its time to move on to another brand.

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  • Chad C.
  • 4/2/2014 6:43:26 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsBlack ink stopped printing

Pros: worked good while it lasted?

Cons: black ink stopped printing so I did research and found everyone else had this problem. wasted tons of ink trying to get it to work to no avail.

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  • Joseph P.
  • 8/6/2013 1:52:31 PM
  • Tech Level: Average
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsLast HP Printer for me

Pros: Print quality was fine

Cons: Stopped printing black after 15 months.
Unit uses a lot of ink and I don't print much.

Other Thoughts: Spent over one hour with tech support & could not resolve black printing problem. Only option given was to sell me new printer, since it is 15 months old. Phone Rep. would not put a supervisor on the phone. This is 4th HP printer i've bought for home and I've purchased at least 15 for my office. Will search for other brands.

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  • Scott B.
  • 11/12/2012 4:20:14 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsLooks great on paper

Pros: Easy setup, easy network management.

Cons: Drops from the network and has to be reset. The print heads need to be cleaned a lot (wasting ink in the process). I get very little printing from even the XL cartridges and the cost of an entire set of Xl's about is about the cost of this poorly made printer on sale at any big box store.

Other Thoughts: I've owned many HP printers over the years and even though this one reads nicely from the tech specs it is not a very good performer in real life. I've had networking issues to poor print head performance with it and can't wait to get rid of it. HP has slipped drastically over the years and this series of printers is more proof.

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  • Michael N.
  • 10/17/2012 5:52:11 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsBroken after 9 months of very light use

Pros: Was a good unit during it's short life

Cons: After 9 months of VERY light use (only 100 pages printed over the 9 months), the print head failed which is not a user replaceable part, it needs to be repaired by the factory.

There are a lot of users who have experienced the same problem.

Also you can't even scan with the unit if the printer functionality fails.

HP's quality has gone extremely downhill over the past several years, i would avoid buying any HP printers.

Other Thoughts: I've been fighting with HP for almost a week. They're apparently refusing to honor the warranty beyond 1yr from the manufactured date even though i've provided a copy of my invoice with the sale date.

Also the cost of replacement ink will run you almost the same as the entire unit costs.

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  • Steven N.
  • 9/19/2012 5:41:44 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

1 out of 5 eggshorrendous

Pros: None.

Cons: Never worked, and neither did the "meticulously inspected" reconditioned unit that HP sent to replace it under warranty. The first, brand-new unit only showed Arabic language (I think) on the screen, and it could not be reset (this I learned in the course of a 3-hour effort, including a 1-hour chat with HP support). The replacement unit would only print blue ink. In the course of trying to fix that (including several calls, totalling 5 hours, to HP support), the paper tray decided it didn't want to go back into the unit. Final call to HP: "Take this junk. I want my money back." Their answer, "You'll hear from us in 48 hours."

Other Thoughts: I feel sorry for HP employees. It's sad to see yet another iconic American company failing. It's also insulting to listen to a "telephone hold" message that repeats endlessly, each time saying that the reconditioned units that it sends out to people who have defective products have been "meticulously inspected", and that "We value your time." That last one really gets you after you've been holding for 30 minutes and have to give up your place in line because you have other things you must do.

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  • Tim M.
  • 8/23/2012 10:12:46 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggs

Pros: Setup was easy. If a bit long.
Wireless Setup worked well, allowing me to relocate the printer and reclaim some desk space.

Individual color cartridges for easy replacement.

Cons: Instructions were minimal, essentially consisting of "Plug it in. Turn it on. Ta-Da!"

Other Thoughts: I've not tried scanning or copying yet (I bought and installed this along with a new PC for a client). Printing was easy and works well.

Instructions were minimal. Luckily it's fairly easy to figure out.

Setup took the printer quite a while (several minutes). But the process was simple enough, and it works well.

Wireless configuration wizard did its job. The wireless connection is a huge bonus for this client.

1 out of 1 people found this review helpful. Did you? Yes No

  • Steve S.
  • 8/18/2012 12:19:53 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsgreat product

Pros: wireless, easy to set up, sd card port, slot for printing photos and envelopes, internal paper holder, installation cd actually works, came with free xl ink cartridges

Cons: none

Other Thoughts: great printer, i would definitely reccomend

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  • Noel C.
  • 8/4/2012 7:34:43 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsVery Good Printer

Pros: Easy setup. Nice having a network printer at home with all the laptops. Worth the money. Prints great,scans great. does photos great. Nice touch screen

Cons: None

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  • Daniel V.
  • 6/8/2012 8:10:04 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsExcellent Printer

Pros: This printer is the best personal printer I've ever owned and this is coming from a man who's owned a gambit of other big name printers. Right out of the box it was a snap to set up and get going.

-Easy to follow set up guide / installation CD
-Wireless
-Easy to use touch screen
-Not as loud as traditional printers
-Great quality normal/photo prints

Cons: No con's with this printer which shocks me because i was expecting something to rear its ugly head but honestly nothing has.

Other Thoughts: -While not really a con you do have to go through a bit of a wait to set up the printer and link it to your computer but thats nothing worthy of losing an egg for.

- Do not touch recently printed photo's after they have been printed. The photo's are very wet and will smear if the ink has not completely dried.

2 out of 2 people found this review helpful. Did you? Yes No

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