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Item#: 9SIA0AJ2SC7525

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Hewlett-Packard M401dn

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Hewlett-Packard M401dn

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  • Robert T.
  • 2/19/2015 3:25:15 PM
  • Ownership: 1 week to 1 month

4 out of 5 eggsLove it/Hate it

Pros: Small foot print. On sale & wireless hookup.


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  • Eric G.
  • 5/9/2013 7:23:47 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsdecent printer

Pros: fast, has auto duplex feature, network ready, reasonable high-capacity toner cartridges available

Cons: The touch screen "appendage" seems odd, but works fine. I could see it getting bumped into frequently depending where the printer was located. It's just a little strange, but didn't prevent me from still liking the printer.

Other Thoughts: Comes with the HP web print service turned on by default. As soon as you plug the printer in to the network and power it on it starts talking to HP's servers over the net. Not something I'm interested in having in our office so had to take time to figure out how to disable it.

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  • James S.
  • 3/20/2013 9:19:18 AM
  • Ownership: 1 month to 1 year

1 out of 5 eggsThey're on sale for a reason

Pros: When it's working it does what it needs to

Cons: The first one started eating toner cartridges after about a month and a half, replaced the cartridge and the printer ate that one too (physically shredded the metal wheel that spins the cartridge drum)

The second one, after 2 weeks this one also broke, the paper will not pick up

Other Thoughts: No wonder they are on sale

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  • Frances R.
  • 3/7/2013 8:57:38 PM
  • Ownership: less than 1 day
  • Verified Owner

5 out of 5 eggsLove this printer

Pros: I purchased this printer because I couldn't get my old HP 1300 to work well with Windows 7. Advertising for the Laser Jet Pro 400 said it would work well with Windows 7, Vista, and XP. Received the printer late this afternoon and within a few hours had it set up and networked with our home network that consists of Vista and XP operating systems as well as Windows 7. I like the larger tray capacity. I also appreciate the easy access to various areas of the printer should there be any problems paper jams which are my nemesis. I am one happy lady this evening. I am also very happy that the price for the 400 was quite reasonable. I paid $350 for the HP 1300 9 years ago. So $249 was a real bargain for the 400. Did I mention that Newegg has their act together when it comes to shipping? Printer arrived here in 36 hours after ordering.

Cons: The network cable wasn't included but we had several old ones in the house so it wasn't a problem.

Other Thoughts: My husband though that this printer is built better than the old HP 1300.. That printer was 9 years old and has been a real workhorse. I just hope that the 400 lasts as long with such a good track record. I'm now looking for a low-income family that would appreciate a reliable printer with 2 cartridges and an old reformatted XP desktop.

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  • Sedgwich C.
  • 3/5/2013 11:59:34 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsNot bad

Pros: I bought 3 of these so far. I've got at least 80 of the P2055dn. These duplex which is good and with the HP universal driver can be puched out easy over a printserver in server 2008. So far these are reliable printers. It has a touch screen which is a null point in my gig. It also prints fast.

Cons: It has a huge touch screen. Why HP? Its not needed, keep things simple. It is also much louder than it's predecessor. The software that it came with too for ever to install. I ended up throwing it on a server to speed things up. Good thing it had a network port. On an average computer install was 20min through the CD.

Other Thoughts: 4 eggs since there was some negative, we will see how they fair after 100,000 pages.

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5 out of 5 eggsImpressed

Pros: Seems to print the 1st page very quickly and all pages after that. Tray for odd types of papers included and it duplexes well. E-Printing works great.

Cons: HP Drivers are too big, go to the HP site and download the basic drivers and skip most of the bloat they ship with these things.

Other Thoughts: We haven't had any issues printing pdf files either. They seem to print perfectly. I have in the past had issues with Acrobat crashing Windows print spooler though, only on pdf files. It was computer related though, not even a printer issue.

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  • Jordan S.
  • 1/21/2013 8:40:25 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGood printer

Pros: Fast, duplex, cloud print. Looks smart with the faux brushed black aluminium .

Cons: Everything is made of plastic these days. The printer is light and feels a little light weight for its size.

Other Thoughts: I bought this for my hobby work which requires duplex printing and fits my needs. I did notice some paper curl the first time I sent a big job.

Unlike the other reviewer, I didn't have any issue printing PDF documents.

1 out of 1 people found this review helpful. Did you? Yes No

  • Chad S.
  • 7/25/2012 6:19:16 AM
  • Ownership: 1 day to 1 week

2 out of 5 eggsTons of Features, Except the One You Need

Pros: Multiple trays, nice amount of ram, prints very quickly

Cons: This printer has flimsy construction (but that is to be expected from most printers these days), but the biggest complaint is the fact that it won't print PDF files! I have an 8 page PDF that I can't print because it gives me a "79 Service Error." I returned one of these to the store based on HP's recommendation, but the second one is no better. The PDF prints fine from any other printer. HP need to get their act together on this one. Looking around on the internet it seems that I am not the only one that has this problem with this printer.

Other Thoughts: I would love this printer if it printed PDFs...

1 out of 8 people found this review helpful. Did you? Yes No

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