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HP LaserJet Pro 400 M475dn MFP Up to 21 ppm 600 x 600 dpi Color Print Quality Color Laser Printer

  • Up to 21 ppm
  • 600 x 600 dpi Black Print Quality
  • Ethernet 10/100BaseTX (RJ-45)
  • Up to 40,000 pages monthly
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Learn more about the Hewlett-Packard M475dn

Cartridges Compatible

Cartridges Compatible
305A Y
305A BK
305A C
305A M
305X BK
305X BK 2-pack
305A CYM 3-pack

General

Brand
HP
Series
LaserJet Pro 400
Model
M475dn
Part#
CE863A
Recommended Use
MFP
Display
3.5-in (8.89 cm) touchscreen, LCD (color graphics)
Dimensions
16.5" x 19.0" x 19.7"
16.5" x 27.3" x 19.7" max.
Weight
65 lbs.

Printing

Output Type
Color
Laser Technology
Laser
Black Print Speed
Up to 21 ppm
Color Print Speed
Up to 21 ppm
Black Print Quality
600 x 600 dpi
Color Print Quality
600 x 600 dpi
Print Languages, std.
HP PCL 6, HP PCL 5c, HP postscript level 3 emulation
Duplex printing
Yes
Max. Duty Cycle
Up to 40,000 pages monthly

Copying

Copy Speed, Black
Up to 21 cpm
Copy Speed, Color
Up to 21 cpm
Copy Quality, Black
300 x 300 dpi
Copy Quality, Color
300 x 300 dpi
Max. Document Enlargement
400%
Max. Document Reduction
25%
Max. Number of Copies
99

Scanning

Scan Resolution, Optical
Up to 300 dpi (color and mono, ADF); Up to 600 dpi (color, flatbed); Up to 1200 dpi (mono, flatbed)
Scan Resolution, Hardware
Up to 300 x 300 dpi (color and mono, ADF); Up to 600 x 600 dpi (color, flatbed); Up to 1200 x 1200 dpi (mono, flatbed)
Scan Maximum Document Size
ADF: 8.5 x 14 in (216 x 356 mm); Flatbed: 8.5 x 11.7 in (216 x 297 mm)

Fax SPEC

Fax Transmission Speed
3 sec./page
Fax Resolutions
Black (Best): Up to 300 x 300 dpi; Black (Standard): 203 x 98 dpi;

Black and White (Fine): 203 x 196 dpi; Black and White (Superfine): 300 x 300 dpi (no halftone);

Black Photo Grayscale: 300 x 300 dpi
Modem Speed
33.6kbps
Fax Features
Fax Memory (Letter): Up to 250 pages;
Auto Fax Reduction Supported: Yes;
Auto-Redialing: Yes;
Fax Delayed Sending: Yes;
Distinctive Ring Detection Supported: Yes;
Fax Forwarding Supported:Yes;
Fax Phone TAM Interface Supported: Yes;
Fax Polling Supported:
Yes (receive only);
Fax Telephone Mode Supported: Yes;
Junk Barrier Supported: Yes;
Maximum Speed Dialing
Numbers: Up to 120 numbers;
PC Interface Supported: Yes, PC fax send only;
Remote Retrieval Capability Supported: No;
Telephone Handset Supported: No

Media Handling

Paper Trays, std.
1
Paper Trays, max.
3
Input Capacity, std.
300 sheets
Input Capacity, max.
550 sheets
Output Capacity, std.
150 sheets
Media Type
Paper (bond, brochure, colored, glossy, letterhead, photo, plain, preprinted, prepunched, recycled, rough), postcards, transparencies, labels, envelopes

Ports

USB Ports
1 Hi-Speed USB 2.0 port, 1 Host USB port (front-panel)
Network Ports
Ethernet 10/100BaseTX (RJ-45)

Hardware SPEC

Processor(MHz)
600
Memory, max.
448 MB
Power Requirements
110 to 127 VAC (+/- 10%), 60 Hz (+/- 3 Hz)

Compatibility

Windows Compatible
Full software installs supported on: Microsoft Windows 7 32-bit and 64-bit, Windows Vista 32-bit and 64-bit, Windows XP 32-bit (SP2 or higher);
Driver only installs supported on: Microsoft Windows Server 2008 32-bit and 64-bit, Windows Server 2003 32-bit (SP3 or higher);
Macintosh Compatible
Mac OS X v 10.5, v 10.6

Packaging

Package Contents
Multifunction printer; Four preinstalled introductory HP LaserJet toner cartridges (yield ~1400 pages); In-box documentation (Hardware installation guide); Software drivers and documentation on CD-ROMs; power cord; Telecom fax cable; Built-in Automatic duplexer for two-sided printing
Software Included
Windows: HP Installer/Uninstaller, HP PCL 6 print driver, HP WIA Scan Driver, HP TWAIN Scan Driver, HP Scan, HP Fax Setup Wizard, HP Send Fax, HP Fax Print Driver, Status Alerts, HP Update, DXP, ReadIris Software; Mac: HP Installer/Uninstaller, HP Postscript driver, HP Scan, HP Setup Assistant, HP Fax Print Driver, HP Utility, HP Alerts, HP Firmware Updater, ReadIris Software

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Hewlett-Packard M475dn

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  • Jim K.
  • 3/20/2014 4:28:02 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsTerrible Scanner

Pros: When it prints the prints are acceptable.

Cons: The printer run out of memory on non-complex printing jobs.
The fax is atrocious .

Other Thoughts: I just finish the RMA an printed the return label. Glad I have a Premier account. If not I wouls be out over $100 in shipping for this and the extra tray i orddered.

Did you find this review helpful? Yes No

  • Anonymous
  • 2/14/2014 1:01:52 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

2 out of 5 eggsPrints good....scanning no so much

Pros: Print quality is good. Easy enough to setup.

Cons: VERY flaky scanner. Sometimes wont pull pages through, sometimes will stop 1/2 way through a page and say job complete. Says "device busy" A LOT when trying to scan (usually after its been sitting idle for a while). Runs out of memory (only shows 46mb available out of 196? can you say bloatware?)

Other Thoughts: based upon other reviews here i would have to say I'm not alone in scanning issues. This has to be a defect.that HP needs to take care of.

If you want some frustrated end users though, buy this printer.

Did you find this review helpful? Yes No

  • Jeff M.
  • 12/11/2013 1:31:50 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

5 out of 5 eggsAwesome printer!

Pros: This printer is awesome. It scans over the network to custom folders, and printers beautifully. I bought the add-on paper tray and loaded it with envelopes. Now I can print stationary (color logo) envelopes and stationary letters and don't even have to get up to hand-load an envelope.

Cons: None detected. I have not used the fax machine, so no comment on that.

Other Thoughts: Previously owned a Brother laser MFC. It crapped out after a year and the envelope feeder never worked. Also, network connectivity was problematic on the scanner. This system, by contrast, if absolutely awesome.

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  • Peter P.
  • 3/13/2013 2:02:02 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsAuto Feeder Problem

Pros: Prints

Cons: Feeder unit is terrible.
Been jaming since the first week of purchase.
Replacement part is always on back order.

Other Thoughts: This printer was purchased from our headquarter and sent to us. So far the good news is that it actually prints; however, we already have 3 printers that print better.
Major problem with this unit is the auto feeder.
This thing jams crazy since the first week of purchase.
When it does feed and scan/copy, the images usually doesn't feed straight.
I've been dealing with HP customer service and they replaced the feeder unit and still jams.
Went through a 30 min trouble shooting and still doesn't fix.
They said they will send a new part, which is on back order taking more than 4 days wasting my time.
HP won't replace this product for us because it was over a month of purchase.
The rep on the phone argues with me that it would make logical sense that if the replacement of the feeder unit will fix it; however, we already did it once and had no luck.
Stay away from this product. If you are lucky you mighy get a unit that actually works.
According to the rep, many people are happy with this MFP, but there is always a reason why I avoid purchasing anything from HP.
Waste of $600s. My $100 dell MFP does a way better job than this thing, though it is slightly slower when convering scanned image to PDF.

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  • Timothy L.
  • 10/9/2012 8:02:19 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGood Small Office Unit

Pros: Prints, scans & faxes reliably. The first thing you do with this MFP is update the firmware. I believe people having problems with this unit will see this resolves alot of the issues they are experiencing. User friendly and it simply works. Great scan to network feature that consistently functions properly unlike our old Brother MFP. Easy setup

Cons: The unit will only scan at 600x600 from the control panel. If you want higher res scans you must use the software utility from your computer. The scanner doesn't pick up thin lines very well. Since we mostly just scan text it isn't a problem for us. If you scan line drawings or photos beware. This is the reason I give it 4 stars and not 5

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