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Inexpensive Colo Laser
Pros: Bought this thing at a foreign market (north of the 49th parallel) for a disgustingly cheap price and haven't looked back since.
Cons: It weighs a bunch, but that is a characteristic that probably speaks well for it and quality?
Other Thoughts: I wish I had of bought 2 or 3 more and re-sold them?
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Replacement Printer is Perfect
Pros: Took 2 weeks to process the RMA, but NE was very helpful. New printer works as it should, looking forward to owning a color laser printer.
Cons: keep in mind the printer is 50 pounds - if anything goes wrong, you have to lug it to UPS. I took mine to an Office Depot, who were nice enough to print a receipt - if you take it to the UPS store and the printer vanishes, who makes you whole? NOBODY
Other Thoughts: HP tech support was not very helpful or pleasant - I mentioned that in an HP survey and they extended my warranty. All's well that ends well!
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Pros: nice industrial design, easy access to toner.
Cons: Black prints fabulously, anything with color is illegible due to the colors being off by about a millimeter. Called HP, Level 1 (India) was unfriendly and unhelpful, said they would call back and never did. Called the next day, another level 1, again not friendly. He passed me to level 2 (more friendly) who offered to replace my 2 day old printer with a refurbished unit, I declined.
Other Thoughts: RMA with Gloria was a great experience, Newegg is a class act. Looking forward to a printer that works. FYI shipping a 50 pound printer back is a PIA, thankfully NE is paying the freight.
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“Took 2 weeks to process the RMA, but NE was very helpful. New printer works as it should, looking forward to owning a color ...”— 1/31/2013
“Bought this thing at a foreign market (north of the 49th parallel) for a disgustingly cheap price and haven't ...”— m6805 4/11/2013