 Image Viewer
-
-
-
Deactivated Item
-
-
-
Manufacturer Contact Info
Return Policies
This item is covered by Newegg.com's Software Return Policy.
- Return Retail Software for refund within: 30 days (must be unopened)
- Return OEM Software for refund within: non-refundable
- Return Defective (Retail or OEM) Software for replacement within: 30 days
|
-
- 5
-
- 29%
- 4
-
- 14%
- 3
-
- 5%
- 2
-
- 19%
- 1
-
- 33%
| Product Rating: |
 
|
| Total Reviews: |
21 |
Stay Away
- Pros: Booted to recovery environment when new SATA drive attached where Ghost 10.0 would not.
- Cons: Would not recognize external USB hard drive -- WD MyBook 250Gb (exotic, I know). Spent in excess of 2.5 hours with Symantec tech support (the ultimate oxymoron) finally given link to download prior version of 12.0 which did not solve problem. Renewed chat and was told to contact customer support for refund and upgrade to Ghost 14.0 -- the kiss off of death. Customer support chat unresponsive after kind introduction and requesting a few minutes to review problem. After approx. 15 min. began requesting any kind of feed back and was asked how I was doing today. It's good they care. Thereafter, nothing! No more reviewing, no more love, no more chat. Grew tired of waiting and terminated chat approx 10 min later. Horrible.
- Other Thoughts: Was much politer with Symantec chat than here. To no avail. If you run into any kind of problem with this or other Symantec product, be sure you have exhausted every possibility before contacting support. On no less than 3 occasions tech support suggested fixes which had already proven failures. The less running in and out of their chat support, so much the richer your life.
Terrible Product
- Pros: Well, Ghost 12 does backup the hard disks with what it calls "Recovery Points" -- that part seems to work.
- Cons: Well, Ghost 12 sometimes just deletes those very same recovery points, and sometimes it cannot even see those recovery points with its own software to make regular 'incremental' recovery points. Thus, it tries to make another complete backup and there of course is no room on the backup hard drive. It is not reliable, it cannot be trusted, and let's face it one needs to trust backup software.
- Other Thoughts: I am a bit shocked that Norton and Symantec can make such a terrible product. The Technical support is also not great -- no resolutions to any issues. Everyone should get a refund on this version.
Wasted $70
- Pros: {crickets chirping}
- Cons: Bought product to clone customer hard drives, eithe to make an image or to do a direct hard drive replacement. Product is now for backups and not functional for doing work on any hard driver other than your primary. They have dumbed down the product to the point it's useless.
- Other Thoughts: Get REAL software for this, Acronis makes the "True Image" product which is FAR FAR FAR superior. Don't waste your money like I did. Another product that Norton has destroyed.
| Model |
| Brand |
Symantec |
| Model |
11866268 |
| Spec |
| Name |
Norton Ghost 12.0 |
| Type |
Utilities |
| Version |
Standard |
| Operating Systems Supported |
Windows XP/Vista |
| System Requirements |
Windows Vista Home Basic/Home Premium/Business/Ultimate
Windows XP with Service Pack 2 Home/XP Pro/XP Media Center Edition
300MHz or higher processor
512MB of RAM
160MB of available hard disk space
Microsoft .NET 2.0 Framework (included on product CD if not already installed)
DVD or CD drive
Microsoft Internet Explorer 5.5 or higher (6.0 recommended)
Supported File Systems and Devices
File systems supported for backup and recovery tasks:
FAT16, FAT16X, FAT32, FAT32X
NTFS
Dynamic Disks
Linux EXT2/3 and Linux Swap Partitions
Hard drives and removable media supported:
CDR/RW and DVD+-R/RW drives
USB and FireWire (IEEE 1394) devices
Iomega Zip and Jaz drives
Must meet minimum Windows Vista OS system requirements. |
| Packaging |
Retail |
| Features |
| Features |
One-step wizard speeds installation and configuration
Schedules automatic backups
Full system backup of everything on a hard drive or partition
File and folder backup of only the files you choose
Backs up files by the type you choose (such as photos or financial documents)
Makes incremental backups to save storage space and save time
Backs up on key events, such as new application installation or sudden increases in data storage
Advanced compression and encryption minimize storage space and keep data safe
Backs up to almost any media, including CDR/RW and DVD+-R/RW drives, USB and FireWire (IEEE 1394) external storage devices, and Iomega Zip and Jaz drives
Automatically optimizes backup disk storage space
Performance throttling minimizes usage of system resources during backup
At-a-glance display of all scheduled backups and status of backup protection on each drive
Remote control over other Norton Ghost 12 installations on your network
Recovers system and data even when operating system won't restart
Backwards compatibility restores backups with previous versions of Norton Ghost or Norton Save & Restore
Google Desktop integration — searchable backup indexes speeds data recovery
LightsOut Restore — restores your system with on-disk software recovery, no bootable CD required
Creates a virtual disk and converts recovery points to a VMWare@ Virtual Disk (.vmdk) or Microsoft Virtual Disk (.vhd) |
|
|
Reviewed By: John G. on 6/28/2008
Tech Level: somewhat high - Ownership: 1 month to 1 year
