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Intuit > 
Item#: N82E16832109436

Intuit Quicken Deluxe 2013

  • Organizing accounts
  • Creating a budget
  • Customized savings plans
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Customer Reviews of Quicken Deluxe 2013

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  • Peter A.
  • 5/11/2013 2:29:16 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month

1 out of 5 eggsDOwnward spiral

Pros: It still can download data - That's the reason you have to upgrade.

Cons: This program is awful. The easy intuitive user interface is trashed. You cannot post loan payments unless you fly your computer upside down and sideways. I don't know who came up with the upgrade features list for this program, but they are clearly incompetent.

Other Thoughts: I can only hope that a programmer who knows what he or she is doing attempts to write a simple competing program, which can read existing quicken files. Whoever comes out with such a product will make a mint while eating up Quicken's market share.

1 out of 1 people found this review helpful. Did you? Yes No

  • Craig H.
  • 2/26/2013 5:41:49 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsSlowHard

Pros: It still works(I think). Still downloads banking/investing info.

Cons: I've had this product since there was no Windows and there was no version number. Their motto used to be "Quicken - It's quick and easy"; if they were honest, they'd change their name to SlowHard. This is the slooooooooowwwwwweeeesssttt version yet and each new version I'm forced to buy to keep access to banking info takes away more of the features I found it useful for. Now it takes two clicks in different places AND an intentional save of the transaction to mark it cleared by hand. Used to be able to double-click on the field and move on to the next one to get a series of transactions marked in quick order. Shortcut keys are routinely dropped from support and replaced with multi-step arcane procedures to do the same thing (viz Print Checks). Toggling between a web browser and this "thing" is excruciating, especially if you're stupid enough to use keyboard shortcut keys. What can I say - quick, (formerly) efficient operational habits are hard to break, especially for just one app. Do it at your risk and go get a cup - no, make that a glass, and make it a triple - you'll need it. And what's with "Class" being changed to "Tag" just to be "hip" AND taking up it's own fixed width chunk of the transaction line, leaving even less for memo, category, ...!

Other Thoughts: The last reason I still have one Windows machine (the rest are *NIX) is strongly encouraging me to dump the whole mess.

3 out of 3 people found this review helpful. Did you? Yes No

  • Frederick F.
  • 2/9/2013 10:00:25 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsQuicken 2013 - Run Awaaaay

Pros: None

Cons: Budgeting and planning is useless. I have had errors from $138,000 to $600,000! This is the worst product that Intuit has ever put out. Tech support from India will hang up on you, the Quicken Online Community can't fix the errors as there are just too many of them.

The Mobile feature is useless as well. To sum up they have issued 10 maintenance releases in two months. They are not even close to fixing all of the issues and Intuit will not even say that they will get all of the issues fixed in this version. We are not talking about minor annoyances this version has data errors, logic errors and should not be purchased.

2 out of 2 people found this review helpful. Did you? Yes No

  • Timothy W.
  • 1/24/2013 5:37:49 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsreluctant purchaser, don't expect rebate

Pros: now works with iPhone
Good price

Cons: no Mac version
Intuit won't honor rebate (excuse not a "participating retailer", conveniently there is no list of participating retailers.)

Other Thoughts: Had to buy as prior version's ability to perform online banking was expiring. I was really hoping for a native Mac version, Quicken is the only thing I use Fusion/Windows for anymore on my Mac.

Did you find this review helpful? Yes No

  • Trevor B.
  • 1/23/2013 1:41:28 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsGreat new features but poorly implemented

Pros: Mobile alerts, mobile cloud sync, mobile app

Cons: This release was poorly implemented and very buggy. Thankfully the developers have worked to keep pushing out fixes for the issues, with a big fix just recently released. Those who have waited to purchase it will probably be thankful that they did.

Other Thoughts: The addition of mobile alerts, a mobile app, and mobile cloud sync to this version makes it one of the few times that a version upgrade really gave the end-user a lot of bang for their buck. However, the release has been very buggy, so many owner's have recommended that potential buyers wait for Intuit to work out the defects and put a little polish on the end-product.

1 out of 1 people found this review helpful. Did you? Yes No

  • James D.
  • 1/12/2013 10:02:52 PM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggsIntuit, You Should Be Ashamed

Pros: None

Cons: o Forced upgrade
o Loss of vital functions in previous versions
o Poor user interface

Other Thoughts: A number of years ago I switched from Microsoft Money to Quicken -- I've forgotten what release it was. After a lot of finagling, and learning to live with a few annoying little quirks, I finally got Quicken to function to my satisfaction. Then, of my own free will, I upgraded to Quicken 2010 Deluxe, though I don't remember why. Once again, with a *lot* of fiddling, and learning how to deal with a few new Quicken quirks, I was, once again, a happy Quicken user.

Now, after committing all of my financial data to Quicken for at least a decade, I was literally forced to either upgrade to Quicken 2013, or lose one of Quicken's most valuable functions, e.g., downloading transactions from my financial institutions, effective April 30, 2013.

I'm not upset by this *forced* upgrade or the $64 upgrade fee. I gladly submitted to this passive form of corporate greed, though I clearly was not interested in any of the proposed Quicken 2013 "enhancements" and Mobile Access support. My thinking was that, at the very least, I would retain the Quicken functions I currently used.

Wrong!

So far, I've wasted hours simply trying to configure Quicken 2013 so it looks and functions even vaguely like any other version of Quicken I've ever owned. Try as I may, I can't come close to duplicating my former Quicken 2010 functions or user interface.

For example, why would the Quicken developers take away my ability to display an IRA account in the Savings section instead of the Retirement section, even though Quicken 2013 Help says I should be able to do so? What happened to the Banking tab?

Much more importantly, what happened to the little red flag that used to show up next to any account that downloaded transactions during a OneStep Update? According to Quicken's crack "Online Chat" support staff, I'm told that now, after doing a "OneStep Update," I'll have to open EACH AND EVERY ACCOUNT REGISTER and check the "Downloaded Transactions" tab to see if any transactions were downloaded -- how brilliant!!!

I notice that on their "Quicken 2013 Hot Topics and Known Issues," webpage (where they have resolved exactly *ONE* Online Banking Register issue-:), Intuit is quick to point out that they "back Quicken 2013 with a 60-Day Money-Back Guarantee." Now that my Quicken 2010 data has been converted to a new Quicken 2013 format, what the hell is the point of giving me my money back? Even if I could successfully go back to Quicken 2010, what am I to do come May 1, 2013?

Intuit, I'll be more than happy to pay you your $64 ransom fee. Just give me back the vital Quicken 2010 features you took away! As an extra, added bonus, you can keep all those amazingly stupid Quicken 2013 "enhancements," which, other than possibly Mobile Access, nobody will ever use!

9 out of 9 people found this review helpful. Did you? Yes No

  • Anonymous
  • 12/11/2012 3:37:31 PM
  • Tech Level: Average
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsdecent buy

Pros: helpful tool if you need to keep a clear picture of your finances or help keeping it organized.

Cons: has some issues when printing sometimes, but their usually pretty good about helping with support. New interface is a little daunting if your used to the older versions.

Other Thoughts: if you get support from them and you feel its taking to long, likely the person on the line has no clue and ask to talk to someone else. Took over 1 hour to fix my issue and all I wanted to do was change the view a little.

3 out of 4 people found this review helpful. Did you? Yes No

  • Kentco S.
  • 11/23/2012 6:38:03 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsCustomer is Happy so I'm happy

Pros: A customer had a major system failure so after I recovered her lost data she couldn't find her Quicken install disk. I ordered this and installed. The customer is happy so I am happy!

Cons: None. Happy customer=Happy Tech

1 out of 8 people found this review helpful. Did you? Yes No

  • Matthew P.
  • 11/12/2012 12:34:52 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsHelps organize finances in 1 place

Pros: Easy to use. See financial info all in 1 place. Hopefully helps chronic spendaholics (me) stick to a budget.

Cons: Took a while to set up. Still have to classify expenses as they update.

Other Thoughts: We'll see if it really helps.

0 out of 4 people found this review helpful. Did you? Yes No

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Item#: N82E16832109436
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