Star Wars: Jedi Knight: Jedi Academy, of the highly acclaimed Jedi Knight series, allows players to take on the role of a new student eager to learn the ways of the Force from Jedi Master Luke Skywalker. Interact with famous Star Wars characters in many classic Star Wars locations as you face the ultimate choice: fight for good and freedom on the light side, or follow the path of power and evil to the dark side.
No download links, Customer Service not helpful
This review is from: Star Wars: Jedi Knight: Jedi Academy for Mac [Online Game Code]
Pros: Not sure - never got to download it. 3 stars because I didn't want to ding the game for the bad customer experience.
Cons: I received the activation codes but no links to download the game. I contacted customer support but after several emails they still did not seem to understand the issue. I think maybe better English proficiency needs to be required of the reps. Even after bringing in a supervisor, they recommended that I contact the manufacturer. Really? For a downloaded software-only game?
Other Thoughts: Great idea, but really, the people I talked to showed several signs that they had NO IDEA what I was talking about: answering questions I didn't ask, giving me nonsensical advice, etc. It was like they were using google translate or something.
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