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BitDefender > 
Item#: N82E16832719031

Bitdefender Internet Security 2009 1Year/1PC

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Customer Reviews of Internet Security 2009 1Year/1PC

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  • Richard K.
  • 11/13/2009 8:00:11 AM
  • Tech Level: Somewhat Low
  • Ownership: 1 month to 1 year

2 out of 5 eggsbitdefender 2009 = disappointment

Pros: I previous had used Norton but bitdefender was cheaper. it seemed to work ok but...

Cons: I had Firefox as my seach engine. we're told to shut off any other security systems we may have so I pretty sure I did all. a day or two after my computer crashed. got it working again. checked, rechecked, a day or two later...crash again. i switched to Explorer had no problems with that. But about two months in I get a bitdefender warning me to fix malware. so I go through the steps. the next time I turn on the computer the warning's there. so i do the fix again, this time leaving my computer on. the warning was still there. so I just left the warning alone. about two weeks later it diappeared.

Other Thoughts: I switched internet providers to att months ago who have McAfee as their security and it has worked great. it doesn't matter who recommends bitdefender, I was so disappointed in this product.

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  • Carol S.
  • 11/10/2009 2:07:07 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

1 out of 5 eggsbitdefender internet security 2009

Pros: Stops virus' well.

Cons: One of the main reasons I bought this was for the protection to block innappropriate sites for our family. However, no matter how much a adjust the settings, it blocks almost everything the first time you go to it. So you have to put in a password and then refresh. It is a very big pain. I have tried to contact their customer service, but they only answere about one third of emails and their recomended settings do not change the situation. I will never buy this product again. Luckly, I did not buy it from Newegg.

Other Thoughts: I had Norton before and never had this problem.

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  • Tracy E.
  • 9/1/2009 2:37:42 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsworks

Pros: Works well, no issue's so far, great price.

Cons: none

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  • Anonymous
  • 8/25/2009 7:32:51 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month

1 out of 5 eggsbitdefender Internet Security 2009

Pros: Easy to install

Cons: The product never ran longer than a week without a "Scan failed to execute" error. Online tech support instructed me to download a patch. It worked for a week before causing a new major program failure. Their tech support gave up and instruced me to dowload the 2010 version. At 34 days I requested a refund which their customer service denied, stating their "policy" was to issue a refund only after their techs are unable to correct the issue. They also gave me a toll # to call for assistance.

Other Thoughts: Do not make the same mistake I did by reading reviews and buying the program. Download a trial version first so if you have problems with the product or the company's customer service they can't continue to make you jump through hoops to get a credit.

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  • Gerald H.
  • 8/24/2009 5:46:09 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsGet what you pay for

Pros: - Easy on system resources
- Works well for the price

Cons: - May be challenging on complex network environments
- Extremely poor technical support

Other Thoughts: This is probably a good choice for protecting a stand alone PC but the interface leaves something to be desired and self-help resources are limited. Recommend stepping up to a more robust package, especially one that supports several user licenses if you have a multi-PC network. This application ceases to be worth the slim investment if you have more complex needs.

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  • christopher k.
  • 8/8/2009 6:08:06 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsWorks fine

Pros: After an extensive time conversing with their sales rep, I was convinced (truthfully) that this would work on my Windows Home Server. It was TONS cheaper to buy here from Newegg than online from BitDefender. A quick install - plus downloaded update and I was in business.

Cons: You have to wait for a box to arrive in the mail.

Other Thoughts: You can download the latest (trail) version from their website. Once the CD arrives, you only have to use the key provided in the box. I didn't know this, but was able to transfer the files from the CD to my USB drive and had a successful install, anyway. (I don't keep an optical drive in my WHS).

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  • Melvin L.
  • 1/22/2009 6:53:55 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsWorking great!

Pros: Works as expected, installation was a breeze, doesn't bog down the computer.

Cons: None so far.

Other Thoughts: This is a great product. It caught viruses that Kas*****y Internet Security and others didn't catch. I have not noticed a single slowdown while my computer stays on pretty much all day.

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Home > 
Software > 
Antivirus & Internet Security > 
BitDefender > 
Item#: N82E16832719031
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