ABBYY FineReader® 11 Professional is the latest version of an award-winning OCR software that creates editable, searchable files and e-books from scans of paper documents, PDFs and digital photographs. More than 20 million people around the world use ABBYY FineReader at home and the office for text recognition and document processing. New levels of speed and accuracy deliver unmatched recognition and conversion, virtually eliminating retyping or reformatting.
ABBYY's great support
This review is from: ABBYY FineReader 11 Professional Upgrade
Pros: When the software wouldn't intall, I emailed ABBYY's customer support. They responded in less than 3 hours. After exchanging emails and being told to download the latest build, it still wouldn't install. A service rep. called me on the phone and tried to fix the problem by getting remote control of my computer. That didn't work, so he escalated my problem to the 2nd level support. About 2 days later, they sent me a fairly simple fix--which finally got the software installed. ABBYY has the best customer support I've ever had!
Cons: I could not get the software to install.
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