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Item#: N82E16832854005

WhiteCanyon WipeDrive 6

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Customer Reviews of WipeDrive 6

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  • Mark C.
  • 4/1/2015 9:20:58 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsWipe Drive Wipe Out

Pros: IF it runs on your system OK, then it will actually multi-wipe 3X as promised. Read the Cons before you buy...

Cons: WD6 would not run on any of my 5Dell PCs (530 Inspiron Desktop [Qty 3] , Vaster Laptop, Inspiron E1505 Laptop) all PCs running Windows XP. Contacted tech support at White Canyon via email and was given easy to use online instructions to download WD7 and authorization code from a nice guy named Zach. WD7 worked OK in the full wipe mode (3X passes) but only on 4 computers and luck of the Irish, I had 5 PCs that needed wiped. I did not need nor try the data only wipe function. Big disappointment is that I had no idea I'd only be able to wipe 4 PCs. Manufacturer really caught me off guard. Having to pay over $7 to wipe one drive is not cost effective. See Other Thoughts below...

Other Thoughts: Nothing within the Newegg online product description and nothing within the WipeDrive 6 packaging and nothing within the WD6 product instructions ever states that you ONLY GET 4 LICENSED USES of the product > This is deliberately misleading and very disappointing. I am going to ask Newegg for a 50% refund and apply that credit towards buying the competitor's product. That way I can wipe my 5th and final PC (for now) and perhaps others with a similar product that has a large number uses (e.g. 20) or unlimited number of uses. Horray for White Canyons tech support (Zach) but Boo for their marketing department. Of course, a manufacturer has a right to limit the number of uses of a product but is it fair to frustrate the consumer and the retail seller by not divulging "Four strikes and your out!"

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  • Thomas K.
  • 2/18/2013 8:43:10 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsWipe Drive 6 suspect of destroying computer.

Pros: There are no pros.

Cons: February 18, 2013

It is my belief that Wipe Drive 6 is dangerous and could destroy your disk drive and/or computer. I used this program and that is what happened to me. Best Buy could not fix it. I spoke with Western Digital people and Gateway/Acer people. It was necessary to send the entire computer to the manufacturer for repair. I have not received it back yet and I do not know how much it will cost me. But there was no choice. I am a computer professional with extensive training in both hardware and software. It is my opinion that this program caused the internal BIOS/CMOS/FLASH to be corrupted, rendering the computer useless. The company with the suspect program is White Canyon Software out of Utah. At first, they denied that their program was at fault. I have reported this company to the Better Business Bureau, the Attorney General of my State and also the United States Attorney General.
Here is an email excerpt quote I received from the White Canyon Director of Marketing on February 15, 2013.
"1) You can ship your drive to us (we will cover shipping costs) and we will evaluate it to see if the problem was indeed caused by our software. If it was and we cannot fix the issue we will reimburse your for the drive.
2) Since you've had a negative experience, we would be willing to simply reimburse you the cost of the drive without our going through the evaluation/troubleshooting process".

4 out of 7 people found this review helpful. Did you? Yes No

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Item#: N82E16832854005
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