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WhiteCanyon Inc. > 
Item#: N82E16832854005

WhiteCanyon WipeDrive 6

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  • Thomas K.
  • 2/18/2013 8:43:10 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsWipe Drive 6 suspect of destroying computer.

Pros: There are no pros.

Cons: February 18, 2013

It is my belief that Wipe Drive 6 is dangerous and could destroy your disk drive and/or computer. I used this program and that is what happened to me. Best Buy could not fix it. I spoke with Western Digital people and Gateway/Acer people. It was necessary to send the entire computer to the manufacturer for repair. I have not received it back yet and I do not know how much it will cost me. But there was no choice. I am a computer professional with extensive training in both hardware and software. It is my opinion that this program caused the internal BIOS/CMOS/FLASH to be corrupted, rendering the computer useless. The company with the suspect program is White Canyon Software out of Utah. At first, they denied that their program was at fault. I have reported this company to the Better Business Bureau, the Attorney General of my State and also the United States Attorney General.
Here is an email excerpt quote I received from the White Canyon Director of Marketing on February 15, 2013.
"1) You can ship your drive to us (we will cover shipping costs) and we will evaluate it to see if the problem was indeed caused by our software. If it was and we cannot fix the issue we will reimburse your for the drive.
2) Since you've had a negative experience, we would be willing to simply reimburse you the cost of the drive without our going through the evaluation/troubleshooting process".

4 out of 7 people found this review helpful. Did you? Yes No

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WhiteCanyon Inc. > 
Item#: N82E16832854005
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