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Item#: N82E16833122415

NETGEAR NTV550-100NAS Neo TV 550 Ultimate HD Media

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  • Remote Included

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Netgear Inc. NTV550-100NAS




Media Player
Two (2) USB ports (1 front, 1 back)
SD card slot
eSATA port
10/100 Ethernet

English, French, German, Russian, Spanish, Swedish



Remote Control
Remote Included


Video Format
Codec format:
H.264 HP at L4.1 up to 1080p
VC1 MP at HL, AP at L3
MPEG-2 MP at HL up to 1080p
MPEG-4 Part 2 ASP at L5 to 10 Mbps (Xvid)
MPEG1/2/4 SD

Container format: AVI, Xvid, MOV, MP4, MPEG2 PS, MPEG2-TS, DVD ISO/VOB/IFO, MKV, ASF,

Blu-ray (external USB Blu-ray player not supported)
Dolby Digital (AC3), Dolby Digital Plus,
Dolby TrueHD
DTS 2.0+, DTS HD and DTS HD MA (passthru)
MP3 up to 320 Kbps or variable bit rate (VBR)
Gapless playback MP3, FLAC, M4A, M2TS
WMA8 and WMA9 up to 192 Kbps or variable bit rate (VBR)
WMAPro, AAC, FLAC (to 5.1, 192Khz), PCM
LPCM/WAV (to 5.1, 192Khz) - Internet radio (streaming MP3)
Image Format
Ports Out
HDMI 1.3a, 36bpp deep color, 12 bit xvYCC processing and HDCP 1.2 compliant
Component video
Composite video
Stereo analog audio
S/PDIF optical digital audio


System Requirements
Analog or HDTV


Plays your digital movies in full high definition 1080p and stunning Dolby Digital or DTS surround sound

Automatically scans your networked and local devices, and organizes your movies, music, and photos

Live Browsing provides easy and fast access to your media collection

Built-in SD card slot for convenient access to personal photos and videos (AVCHD compatible)

Compatible with a wide range of media file formats including Blu-ray

Delivers your movie sound tracks in HD 7.1 surround sound

Improved video and audio navigation using cover art instead of file names

Remote with shortcuts for quick selection and ease of use
- Source: Directly access your networked and local devices
- Audio: On-the-fly language selection
- Subtitle: Display subtitles and change appearance

Package Contents

Package Contents
NeoTV 550 (NTV550 and stand)
Infrared (IR) remote control
Two (2) AAA batteries
Ethernet cable
AV cable
Note: HDMI cable not included
Quick install guide
Resource CD
Power adapter (localized to country of sale)
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Netgear Inc. NTV550-100NAS

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  • jorge t.
  • 11/25/2011 3:56:26 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsknow what it does and what it doesnt

Pros: plays any media i throw at it. plays bluray iso flawlessly, which is why i bought it. remote is well layed out.

Cons: no port multiplier on the eSATA port. it hangs every now and then, resetting takes less then a min, so no biggie.

Other Thoughts: i needed a simple bluray iso player, nothing else. and thats exactly what i got.

1 out of 1 people found this review helpful. Did you? Yes No

  • Amit P.
  • 7/17/2011 8:55:09 PM
  • Ownership: 1 month to 1 year

5 out of 5 eggsGood

Pros: Plays every format of video i have so far really well. I usually play bluray formats. User Friendly

Cons: For a bit it would skip through videos. rarely it would even freeze. However with Upgraded the Firmware i haven't had ANY problems.

Other Thoughts: For its price its decent. I would recommend to those who like playing HQ stuff.

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 6/27/2011 1:47:09 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGreat Device

Pros: It plays Blueray ISOs with all the menus and correct automatic language selection for the audio!!!! Fully supports some of the newer codecs such as TrueHD. As far as I know, this is the only device that does this without using a PC.

Audio playing works well, although I haven't tried playing a DVD or using it as a picture viewer.

The device wants to build a library of files from all the shares on your network. Luckely, you can select which shares/folders to scan. When playing you can either choose from the exhaustive list or select the folder directly.

It has a full size remote control.

Cons: The menu is not as easy to use as some of the other devices around.

The device doesn't play WMA lossless, but I think very few of these devices do. I doubt it supports Apple's lossless format either.

Other Thoughts: This device is pricy, but you are getting some rather cool features. Who cares about the extra cost for dealing with unmodified Blueray. The extra cost of this unit, large capacity harddrives, and a NAS box are still cheaper and take less time then a super high end PC just to convert all your Bluerays to a different format.

Just for the record, I also own the both this device and the Western Digital one. If possible, get both of them as these devices excel in different areas.

1 out of 1 people found this review helpful. Did you? Yes No

3 out of 5 eggsCheapest Blu Ray ISO

Pros: It plays Blu Ray ISOs with full menu support. This was my one absolute must have feature, and it works well.

Audio and picture quality are great.

Though it only has one rear USB port, a cheap un-powered USB hub will work to hook up multiple hard drives to the device.

If your demands are simple, the device performs.

Cons: The firmware is not polished. It doesn't automatically sort out meta-data images if you want to use it as a picture viewer. It also doesn't sort TV shows vs. movies. It sometimes hangs when loading a Blu-Ray, and can only be recuperated by cycling the power at the unit.

In general it doesn't offer the interface customizability of a media center PC or even a Dune or Popcorn Hour (from what I've heard), but see pros above - this is the cheapest option for what it does.

No NetFlix support - though not officially advertised, this feature was strongly hinted at, and it was announced earlier this month that plans had been nixed.

In general, don't buy this expecting a consumer grade product.

Other Thoughts: I don't have a NAS and haven't hooked this up to a network.

In March of 2011 I was coming up on a birthday and was flirting with the idea of going diskless for my movie collection (several hundred titles split between Blu Ray and DVD). If I was going to take the plunge, though, I wanted to be able to put all the disks in storage and never have any reason to go digging them out - meaning I wanted image rips to give the full disk experience (including commentaries, special features, and menus). I thought this would be too expensive for my budget, but the NTV550 made it possible. I was able to get the unit, two 2 TB hard drives and two docking stations all for under $400, which allowed me to back up about half my DVDs and most of my Blu Rays. Yeah, it's buggy and I feel like I paid for the privilege to be a beta tester, but it does what I want well. Down the road I'll invest in a full HTPC to put XBMC on and this unit will do well enough in my bedroom.

2 out of 2 people found this review helpful. Did you? Yes No

1 out of 5 eggsNTV550 - IT'S NOT BUGGY, IT'S INFESTED!

Pros: Blu-Ray iso support. Plays all iso media so far. Great hardware potential.

Cons: Painfully buggy.
Updates are few and far between from Netgear.
Response to remote is very sluggish.
No Netflix support.
I have to unplug and reboot the unit regularly as it tends to hang.

Other Thoughts: I waited months to get this media player. I already owned an Asus O'Play and had hoped for a better and more flexible unit. As it turned out, though, Asus is WAY more responsive on updates than Netgear.


0 out of 1 people found this review helpful. Did you? Yes No

  • Matt S.
  • 5/10/2011 1:02:17 PM
  • Ownership: 1 week to 1 month

5 out of 5 eggsMassive upgrade from WDTV

Pros: I bought this after struggling with the an old WDTV for 2 years... so many hoops to jump through to get media (especially mkv's) to play on it!

1) It supports DTS Audio - no more having to use popcorn audio converter anymore!
2) PGS subtitles are supported!
3) The remote is easy to use and is HUMAN sized
4) Automatically d/l the firmware once I plugged the NeoTV into my router
5) Bluray support - plays BD iso or from root directory

Cons: None so far... it has exceeded all of my expectations!

Other Thoughts: This is a huge improvement over the original WDTV that I purchased 2 years ago

1 out of 2 people found this review helpful. Did you? Yes No

  • George S.
  • 4/29/2011 3:51:57 AM
  • Ownership: 1 month to 1 year

2 out of 5 eggsBuggy, Overpriced

Pros: - Blu-Ray Menu (although you probably won't use it)
- Most codecs
- Well laid out remote

Cons: * Extremely picky network performance. If ALL your routers & switches are not Netgear, forget it.
* Netgear's glacial update support
* Several codecs not present
* Poor handling of cover art
* Poor third party content compared to competitors
* Nearly double price of better stream devices
- Clunky, Slow UI

Other Thoughts: Avoid this overpriced and buggy player.
Let's start with networking. It simply doesn't not "play well with others." Although I have a GB netgear switch the site of my LR TV, our router is a linksys. Netgear's tech response to network issues is that they won't help you if your whole home isn't netgear. I have a WDTV in the rec room and an Asus in the bedroom, and they, and none of our various PCs have any trouble seeing and streaming up to 40mbps content from simple network shares from either our WHS or our NAS on our very robust 1000/1000 network.
The feature set itself offers nothing over $50 to $80 units, and quite a bit less with one exception, BD menu support. Less codecs, bugs, clunky UI, double the price of others for the one advantage of BD menu? Users should ask if they are really going to store 50GB uncompressed BD rips and pay double for that one advantage? No, you will be storing action/high cinematography DTS at 1080/10-20GB and dramas at 720/5GB and skipping menus

2 out of 4 people found this review helpful. Did you? Yes No

  • Bob W.
  • 4/12/2011 5:13:57 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsWMV8

Pros: Video wall,perfect remote

Cons: no WMV8 as advertised i know its a old codec but i have a lot of encoded movies

2 out of 2 people found this review helpful. Did you? Yes No

  • Walter S.
  • 4/10/2011 5:05:33 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsWell executed for use with other Netgear devices

Pros: * Tagging of files with art
* Designed to work best with other Netgear networking products.
* Scans your existing network shares for media files.
*Handles ISO images flawlessly.
* Full Audio HDMI capabilities.
* Two USB ports and one eSATA port allows for isolated use off network.
* Full BD Menus

Cons: * Firmware still contains many bugs even after an update.
* Designed to work best with other Netgear networking products.
* DO NOT USE WITH ANYTHING LESS THAN N600 level Netgear products. This device requires that level of technology for flawless operation
* If using Netgear Powerline products with this device, must use XAV500 level products or higher.
* I cannot recommend this for anybody running a home network on other than Netgear devices.

Other Thoughts: I love this little device and am purchasing a second for the bedroom. I have it connected to an XAVB5004 switch using the powerline for gigabit throughput to my WNDR3700 router. I researched products thoroughly before purchasing this device and knew what to expect, including all the warts. I expect firmware updates will come as quickly as they do for my other Netgear products and am completely satisfied with the expected performance of this device.

DO YOUR RESEARCH BEFORE PURCHASING. This applies to more than just this device. Anybody foolish enough to make a purchase without fully researching has no right to complain when a purchase fails to live up to some fantasy expectations.

1 out of 4 people found this review helpful. Did you? Yes No

  • Yen J.
  • 4/6/2011 12:15:36 PM
  • Ownership: 1 week to 1 month

1 out of 5 eggsTo say it is a beta is too kind

Pros: * Full BD menu
* HD Audio passthrough HDMI
* Decent remote key layout
* Uses only 10W

Cons: * Full of bugs and slow f/w updates to fix them
* No BD lite menu option. With full menu one has to go through all the junk previews
* Hangs often. Have t power cycle to reset
* Very picky network performance than other players
* Very poor UTF-8 support
* Very little online content
* Awkward way to handle cover arts
* Standy mode uses 9W vs full power of 10W is useless
* Poor tech support. Even two level 2 tech support don't know or don't care what the product can or can no do

* Over priced for what it can do today

Other Thoughts: Any one thinking of buying this product should check the Netgear’s support forum to see if you can live with the current bugs. I wish I did. IMO they rushed this product way before it is ready. As is it is really a pre-beta.

It seems the way they implement the network interface, they put the entire flow control burden to the router/switch. If you don’t have the right router/switch including many of Netgear’s own stuff, you will get very poor network performance.

As for the UTF-8 support, although the setup looks like it has the option, they don’t have the fonts beyond ANSI and some European languages. Asian characters are not supported at all and after trying to go through two level 2 tech supports, the answer was they don’t have plan currently to support them. As is if you have Asian file name or subtitles in SRT text (UTF8) format, it only shows as blocks or nothing at all.

The Sigma 864X chip used inside is not new. One would think even reference design can do better.

6 out of 8 people found this review helpful. Did you? Yes No

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