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Item#: N82E16833124457

Linksys EA2700 App Enabled N600 Dual-Band Wireless Router with Gigabit

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Learn more about the Linksys EA2700

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Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Linksys EA2700

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Showing 32 of 32 reviews - Clear Filters

  • brian s.
  • 1/29/2014 11:56:08 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

5 out of 5 eggsIt's all good with the latest firmware.

This review is from: Linksys EA2700 App Enabled N600 Dual-Band Wireless Router with Gigabit

Pros: Dual band, gigabit ethernet ports, seperate wifi for guests that does not allow them in my network, easy to setup.

Cons: none.

Other Thoughts: The latest firmware (Ver.1.1.39.145204) takes care of all of the earlier bugs with this router including having to create an online account to setup the router. Just log into the router through the browser based GUI (192.168.1.1) and set it up like the older routers. Easy Peasy.

1 out of 1 people found this review helpful. Did you? Yes No

  • Clifford B.
  • 1/14/2014 8:32:11 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

1 out of 5 eggsGarbage. Not worth it's weight in plastic

This review is from: Linksys EA2700 App Enabled N600 Dual-Band Wireless Router with Gigabit

Pros: The cardboard box it came in was sturdy.

Cons: Purchased the Cisco / Linksys EA2700 to replace an old WRT54G for my mom. Now I own stock in an aspirin company from all the headaches. I've spent more than this paperweight is worth in gasoline going to mom's to troubleshoot.

The bottom line:
1. The wireless connection has very poor range. It drops devices 30' away through one floor and no walls (standard wood residential construction).
2. The router frequently, but intermittently loses connection to the cable modem (Motorola Surfboard provided by Time Warner). Nothing fixes it.

Paid $90 for this at a warehouse club. Installation was easy. I don't care about "Cloud Connect". It made setup easy.

But then I started to get calls from mom saying her internet wasn't working. This happens several times a week. Months and months and months of going to moms to troubleshoot followed. I spent hours upon hours on the phone with Time Warner. They've made over 5 service calls to the house - each time confirming that their signal was strong coming out of the modem. Indeed, if I plug a computer directly into the modem it always works flawlessly. At this point, they should have sent me a bill for their time... I wouldn't accept that it was this router, because it was new... Because it was a Linksys. I mistakenly thought that meant quality.

In the course of the last year I've:
1. Made 15 calls to Time Warner
2. Had Time Warner come to mom's house over 5 times (never finding a problem with their service after hours of checking each time). Unfortunately, the TW visits always ended when everything started working - note that nothing was done to fix anything, just that the intermittent problem would go away.
3. Convinced Time Warner to change the modem (had no effect)
4. Changed all LAN cables
5. Factory reset the router and reconfigured several times
6. Tried various devices. Even got a new computer!
7. Rebooted EVERYTHING about 1,000 times in every order mathematically possible.
8. I now wrongly hate the internet for the heartache the lack of stable connection has caused us.

The result? It works when it wants to. It is not reliable. In addition (this is a wholly separate issue) 30' away her phone loses wireless connection and she incurs carrier charges.

The main issue is that all devices are connected to the wifi router's network, but none are connected to the internet. When a device is plugged directly into the cable modem, the internet works very well.

I finally became frustrated enough and called Linksys.

The rep had no advice after I told her everything I had already done. Of course, the router is two months past the one year hardware warranty, so she offered additional one time support for $30. I declined. I'm not spending another dime with this company.

Other Thoughts: If you buy a Linksys product, start calling support at the first hint of a problem. At least when the year warranty is up and the product still doesn't perform you can take solace knowing that Linksys paid a service rep to talk to you far more than what this router is worth (that line actually will be crossed after 10 minutes).

Final note. I provide "IT Support" for my entire family. They use what I tell them to use because I'm the one that they will call when it doesn't work. Linksys is forever banned in this family. My advice to anyone else will be to stay away. It's simply not worth the frustration.

I write this review hard wired to the cable modem, because... well, you know.

1 out of 2 people found this review helpful. Did you? Yes No

  • Izaak S.
  • 8/23/2013 7:01:20 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsLinksys EA2700

This review is from: Linksys EA2700 App Enabled N600 Dual-Band Wireless Router with Gigabit

Pros: Good when work. After 5 month device start: Restarting yourself, no WAN link or WiFi often drops and finally died.

Cons: Bought it because my old linksys work fine long time.
I was expected to see this AP with same quality, but I was wrong.

1 out of 1 people found this review helpful. Did you? Yes No

  • John B.
  • 4/27/2013 3:11:08 PM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggsTotal junk

This review is from: Linksys EA2700 App Enabled N600 Dual-Band Wireless Router with Gigabit

Pros: - USB port

Cons: - WiFi stops working 7 days, needing a reset to default.
- Ethernet ports stop working after 7 days, needing a reset to default

Other Thoughts: What junk.
I had read this router runs hot so set up a 120mm USB powered fan to draw room air through the unit. Heat or not, this device would stop communicating first through WiFi then through the e]physical ports. The only way to get back into the device was a reset to default. The parental controls never worked well for the first year it was free and afterward was just easier to disable.
This unit was replaced by a Netgear from Goodwill that works so much better. I can see why Cisco sold off Linksys, if this is the best they can do for consumer WiFi.

3 out of 3 people found this review helpful. Did you? Yes No

  • Chris P.
  • 4/3/2013 1:34:05 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsJunk!

This review is from: Linksys EA2700 App Enabled N600 Dual-Band Wireless Router with Gigabit

Pros: OK range. Guess access.

Cons: Contently have to power cycle this product to keep it working. No worth the hassle.

Other Thoughts: After having them powered up continually for 5 to 7 days you are not able to connect to the guest network. You will get an error 500. Tech support believes that the fix for this is a power cycle. Which will last another 5 to 7 days. This is not a permanent fix and when the units are mounted 50 feet in the air it makes it had to waste time to power cycle them every week. These units are not worth the time or the money. Don’t buy these and save the headache. The India tech support is poor! This is a known issue with no fix. As other posters stated DO NOT BUY THIS JUNK!

Manufacturer Response:

Hi,

Thank you for reaching out. Can you please send us your contact details (via private message) through our Facebook page? We'd like to investigate your case and assist you with it.

Linksys Facebook Page: http://www.facebook.com/ciscolinksys

Thanks,
Linksys Support
http://support.linkys.com

2 out of 2 people found this review helpful. Did you? Yes No

  • David H.
  • 1/24/2013 10:45:38 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

4 out of 5 eggsWorks well. Pain to set up.

This review is from: Linksys EA2700 App Enabled N600 Dual-Band Wireless Router with Gigabit

Pros: Good wireless coverage. Good speed over WiFi, Gigabit connectivity. Reasonable cost. Decently attractive device design.

Cons: Cloud Connect garbage. Lack of rack mounting options.

Other Thoughts: My brother in law gave me one of these as he tends to flop at our place when he's in town to replace an older Linksys E1000 router. This one is MUCH faster than the older unit. The cloud connect is a joke, but easy enough to bypass. Just log into the traditional admin console and configure it like an older router and leave the Connect Cloud garbage out. My remaining complaint is universal with pretty much all Wireless routers. Finding a decent wireless router that will rack mount is almost impossible. It makes me miss my SMC7008 ABR wired router, almost, but not quite want to go back to that and just throw a wireless access point in there. I use structured wiring with gigabit through my home, and WiFi to connect phones, tablets, and the Wii... It's a pain to have to foam tape the router to a rack shelf to keep it where it belongs...

0 out of 1 people found this review helpful. Did you? Yes No

  • Kevin M.
  • 12/18/2012 5:25:10 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsUpdate

This review is from: Linksys EA2700 App Enabled N600 Dual-Band Wireless Router with Gigabit

Pros: I wrote a review earlier and rate it one egg. I had an RMA to send it back but the network guy at work said to try this first. I powered down every device on my network, then powered on the router and went out from there. The router has been up for 3 days so far without any problems. Hopefully that continues.

Cons: When I was on the phone with support or online with support, why are they not providing this advice.

Other Thoughts: Hopefully the router continues to work. I haven't had any problems as others have mentioned with the cloud. I haven't set anything up with the cloud or anything like that.

Also, Tech support from Cisco tried to contact me by my previous review, but the guy at work solved the problem so I haven't contacted them back.

1 out of 1 people found this review helpful. Did you? Yes No

  • Travis T.
  • 12/13/2012 6:01:08 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsWOW I SHOULD HAVE READ REVIEWS

This review is from: Linksys EA2700 App Enabled N600 Dual-Band Wireless Router with Gigabit

Pros: Newegg customer service. Otherwise NONE these DO NOT WORK!

Cons: Cisco has set this up so that in order for you to get router to work you have to contact customer service so they can enable the router through your internet service. The reason for this is to have a chance to sell you extended service plans and "computer clean services" However even once I got through all that they couldnt get the router to work! Not once, but twice. This is my second unit due to first being partially DOA. Conclusion from Cisco after a two hour phone call was that I need to get internet working to set it up. However internet works just fine with old router and straight to computers.. On both of the Cisco routers I went through, we (cisco customer service and I) couldnt get into settings menu on either of them or even see them. Lesson learned, "READ FEEDBACK READ FEEDBACK READ FEEDBACK"

Other Thoughts: Sad that all my previous linksys routers were champs. Beware of newer cisco ones! I'm switching to another brand and will not go back!

Manufacturer Response:

Hi Bon.

We are so sorry to hear your experience with our product and phone support. We would like to better understand the issue, reach out to you and help. If you would give us the opportunity, please provide your preferred contact information and case number we will get in touch with you as soon as possible.

Thanks,
Cisco-Linksys Support
http://homesupport.cisco.com

1 out of 1 people found this review helpful. Did you? Yes No

  • Kevin M.
  • 12/11/2012 4:39:48 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsGoing Back

This review is from: Linksys EA2700 App Enabled N600 Dual-Band Wireless Router with Gigabit

Pros: None, it doesn't work

Cons: I installed the router on 3 days ago and it has been nothing but problems. Setup was easy and it worked for 12 hours. Then I had to reboot it. The router worked again for about 12 hours and then needed to be reboot again. On the third day, it needed to be rebooted every hour or less. I tried using Cisco Chat support tech support but the internet went down during the chat so that didn't help. I called Tech support using my mobile minutes and was on the phone for 30 minutes with a tech rep that really was a phone operator as far their tech knowledge went. The rep wanted to put me on hold again, but I asked to be called back rather than keep using my minutes on hold. The internet started working again so I started a chat session again with a different rep, and they were not helpful either.

I have my old router operating again and everything works. So much for upgrading with Cisco equipment.

Manufacturer Response:

Hi.

Sorry to hear about your experience with the product and with our support. Please provide your preferred contact information and case number. We will get in touch with you as soon as possible.

Thanks,
Cisco-Linksys Support
http://homesupport.cisco.com

1 out of 1 people found this review helpful. Did you? Yes No

  • Christina W.
  • 12/11/2012 11:20:58 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsStay Away

This review is from: Linksys EA2700 App Enabled N600 Dual-Band Wireless Router with Gigabit

Pros: Decent Range

Cons: They have the tendency to reset themselves to default settings. This is a deal breaker in every sense.
When they lose connection from the modem, 95% of the time they have to be reset. This happens wil all routers at some point, but this one is everytime.

Other Thoughts: I started installing these in clients homes/offices, and I've had to replace almost half of them. They are not stable, reset themselves, lose WAN connection which requires reboot. I've lost a customer over these darn routers.

Use at your own peril.
I was a loyal Cisco/Linksys installer/dealer for years, not sure what happened. Beware the E900 line as well.

Manufacturer Response:

Hi Make,

Thank you for your feedback. We posted your concern in our Community Forums and a user shared his sentiment as well as tips that might help.

Here is the link:http://homecommunity.cisco.com/t5/Facebook-Support/Newegg-com-EA2700-Stay-Away/td-p/591008


Thanks,
Cisco-Linksys Support
http://homesupport.cisco.com

2 out of 2 people found this review helpful. Did you? Yes No

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Item#: N82E16833124457
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