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Item#: N82E16833124496

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  • Overview
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Learn more about the Linksys EA3500-NP

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Linksys EA3500-NP

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4 out of 5 eggsLinksys ES3500 N750 router

This review is from: Linksys EA3500-NP SMART Smooth Stream Gigabit Dual-Band Wireless N750 Router IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: I installed the software from the included CD. The install software downloads a new version via the internet, so requires agreeing to the license agreement twice. There is a visual and text description of how to physically connect the cable(s). There are 4 Ethernet ports and a USB port. The new wireless network was automatically found and an option given to select the name, password, and admin password. A strong admin password is given by default, which is a good security precaution. Next, the router was updated by downloading and installing the update. A reminder is given to avoid unplugging the power cord or resetting the router. This process took a few minutes. It then checked for a firmware update, followed by an optional Linksys Wi-Fi account. This is noted to allow access the home network anytime anywhere, access new apps, use intelligent media prioritization, and control kids content when away from home. I already had an account and associated it with this router.

The guest Wi-Fi is available, which although shows as unsecured, requires a password (a unique password is given). The 2.4 and 5 GHz networks share a common wireless network name by default, but may be changed. The Smart Wi-FI page contains a variety of simple to understand information. Settings are accessible from the left menu or the boxes on the right. There is a device list, guest access settings including maximum number of guests, parental controls, media prioritization, speed test, and access to external storage via USB. The various router settings are easily found and adjusted. Some of the settings may also be adjusted via the Android app Linksys Smart Wi-Fi.

The performance was decent and consistent. Through multiple walls on the opposite size of the house, download speeds were 5.7 MB/s (46 Mbps) , whereas being in the same room resulted in transfer speeds near 11.9 MB/s (95 Mbps). Upload speeds and writing to a USB 2.0 drive were between 3-4 MB/s. No issues streaming HD media or downloads, even without QoS and prioritization.

It is an overall a dependable router with mid-range features suitable for most simple home usage for which it is intended.

Cons: The Linksys Smart WiFi web page had issues one night while I was testing and posted a note it was going down for maintenance. No USB printer sharing. Connecting to the USB sometimes did not work at all, and if it worked it functioned well for streaming and uploads of large files, however copying large files (>100 MB) often failed from a USB drive.

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3 out of 5 eggsSetup Challenging

This review is from: Linksys EA3500-NP SMART Smooth Stream Gigabit Dual-Band Wireless N750 Router IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: It works great once you get it setup.

It's been running as my only router for the past 2 months and it has been stable.
I've had no issues with wifi cutting out or having to power cycle it to get it to work again.
I rely largely on the wifi to use the roku in the bedroom and wifi for the cell phones and it has been rock solid.

Cons: Setup was horrific.
I ended up using 4 different computers to be able to get into the control panel.

The error that kept coming up was "502 error, bad gateway". After some googling it seemed like it was a somewhat common problem. I tried out the multiple solutions that people suggested to try and get into the control panel and nothing worked. I resorted to just trying to get in on any computer. On the 4th one I didn't receive the error so I was able to set it up.

Even after setup I am still unable to access the control panel on any computer other then the original one I was able to connect to.

I was moments away from giving up when I got it to work finally. The average user would either have to have gotten lucky like me or would have returned it.

I can't count the number of routers I've setup and this is the first time I've experienced something this annoying or difficult to setup.

Other Thoughts: If the 502 error does not show up for you then it's a great router. If it does show up I can't really offer any advice aside from disconnecting everything but one computer and trying that.

Given those issues I can not recommend this specific router to anyone.

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4 out of 5 eggsGood Dual Band ac router (300+450 Mbps)

This review is from: Linksys EA3500-NP SMART Smooth Stream Gigabit Dual-Band Wireless N750 Router IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: - Arrived quickly from Newegg. Well packaged.
- Dual band (2.4 and 5 GHz) with the maximum theoretical respective speeds of 300 and 450 Mbps.
- Supports newest N and AC standards.
- 4 Gigabit ports.
- USB port for central media file sharing (although its 2.0 only).
- Guest access accounts (minimum of 5 and maximum of 50).
- Parental controls (block devices permanently or at certain times. Ability to block websites).
- Media Prioritization.
- Linksys Wi-Fi software and apps for mobile devices.

Cons: - When I attempted to login to the router with either EDGE or IE11 browsers (Windows 10), I received “unsupported browser” error message. I had to use Chrome to get to the router setup. Actually, I was not even able to set up this router manually with my existing FIOS router/modem combo. However, once I used the automated setup software contained on the included CD, I was good to go on the first try.
- Only one-year warranty.

Other Thoughts: - There are countless choices for routers in the price range of this device. What sets up EA3500 (and other Linksys routers) apart is the Linksys Smart Wi-Fi software and mobile apps. Once I installed the router on my home network and downloaded the Linksys Smart W-Fi app to my iPhone, I immediately had control of my router from anyplace where my iPhone gets internet connection. I can see active (and history of inactive) devices on my network, I can text or email a guest Wi-Fi password, I can suspend someone’s access to my network, I can assign device a higher priority on my network, I can edit router’s password, I can change SSID names and passwords, I can use MAC filtering, I can remotely reboot the router etc. Lots of options which are very easy to access and change.
- I attached USB 3.0 flash drive to the router and I used LanSpeed test to measure the speed at which I could read and write to the drive from my MacBook. I was getting 3.78 Mbps (write) and between 38 and 85 Mbps (read) speeds (at 20 feet).
- I took some raw wireless speeds tests using LanSpeed software:
At 40 feet (and through double wall) I was getting the following speeds:
• 2.4 GHz, I am reading 6 Mbps (write) and 35 Mbps (read).
• 5 GHz I am getting 9 Mbps (write) and 18 (read).
At 25 feet (single wall):
• 2.4 GHz, I am getting 8 Mbps (write) and 49 Mbps (read).
• 5 GHz, I am getting 9 Mbps (write) and 60 (read).
At 5 feet (single wall)
• 2.4 GHz, I am getting 7 Mbps (write) and 60 Mbps (read).
• 5 GHz, I am getting 13 Mbps (write) and 121 (read).
- You can find less expensive routers that will have similar specs. However, I find performance of Linksys EA3500 to be solid and stable. Once the router was set up, I experienced no connectivity errors or other glitches. I watched Netflix and other “Prime” video service with no buffering or visible degradation of video quality. I also like Linksys Smart Wi-Fi app and I use the app all the time.

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4 out of 5 eggsOK for Small Area and Light Use.

This review is from: Linksys EA3500-NP SMART Smooth Stream Gigabit Dual-Band Wireless N750 Router IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: Once connected to the internet and your computer, with any browser type in 192.168.1.1. Screen will prompt you to setup an online account, but if you look down at the bottom right corner you will see a link “For Local Access Click Here”. That option will allow you to set it up with no online account, which is only needed if you plan on accessing the router from outside your home network.

User Interface has plenty of options to choose from. With the Parental Controls option, any devices within your network can be locked down to limit internet access, block specific sites, or block the device from having any internet access. When blocking a device from having internet access it will still have access to any resources that are connected within your network only if need be. This would be useful if you have a NAS or other devices that you do not want to be exposed outside of your home network.

With the built in USB 2.0 port on the back, you can setup a Media Server or an FTP Server with a portable drive, or large memory stick. This allows you to stream movies, pictures or music to internet capable television sets, tablets, computers or smartphones within your home network. Also great for sharing files among your networked devices! And the FTP Server option will allow you to have access from outside your network to download or upload files you have on a connected external drive. Nice feature if you want to give friends limited access for file sharing as well.

I am not overly enthused with this particular model. For light use in a smaller area it should work fine.

For better signal coverage it would be a wiser decision to purchase a model with external antennas.

Cons: Unlike previous older Linksys routers I have used, there is no connect or disconnect option within the UI, it appears that the router will always be connected to the internet. It also lacks a power switch on the back.

WiFi speed in this unit is lacking compared to some of their other models. Even if I am on top of the router, the connection speed is much slower than with their EA4500 or EA6200 models.

While streaming media files through this router from a NAS it does tend to heat up.

Other Thoughts: Version 1.1.10.162464 is the most current firmware release for this router. It was released on October 27, 2014. Since this unit has been out for a few years, it’s doubtful that there will be any future updates!

Be sure to check for updates after you set the router up! Once logged in click on the Connectivity button on the left, window will pop-up and Firmware Update is right there. It is not set to Automatic by default, so just click on Check for Updates and read the instructions.

Be sure to place this model in an area that has good ventilation to cut down on the heat. Also try to locate it somewhere in the middle of your house or whatever area you plan on using it in to maximize range.

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  • Travis G.
  • 9/28/2015 4:05:49 PM
  • Ownership: more than 1 year

1 out of 5 eggsLinksys

This review is from: Linksys EA3500-NP SMART Smooth Stream Gigabit Dual-Band Wireless N750 Router IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: Wireless connection is generally good but the unit should not be laid flat for the best speed.

Cons: The wireless through put is horrible. Read lots of reviews and blogs and tried as many as I could find with no success, still bad. I called Linksys 3-4 times over the years, they now want $30 and no guarantee they can fix it, no thanks but what a great gimmick to suck you in to giving them more money.

Other Thoughts: I don't mess with modem settings, had I went in and goofed this up I would have gladly paid to have my errors/settings corrected. In this case, the unit just doesn't perform. The best thing for Linksys, they lost a multiple decade old customer that buys equipment for multiple households. New equipment is being ordered and NONE of it is Linksys, not one piece. Linksys - bad choice not to support your equipment.

Manufacturer Response:

Hi Travis,

Thank you for bringing this to our attention and we apologize for the experience you've had with our support as well as using our product. We want to look into the details of what happened and help you the best we can. Please provide us your case number (if not available, provide us your phone number or email address instead) and send it to LinksysCares@linksys.com with the link to this review for reference.

We hope to hear from you soon.

Regards,

Linksys Support
http://www.linksys.com

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  • Kyle M.
  • 7/9/2015 3:34:12 PM
  • Ownership: more than 1 year

1 out of 5 eggsStay away at all costs

This review is from: Linksys EA3500-NP SMART Smooth Stream Gigabit Dual-Band Wireless N750 Router IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: None, really. If I had to pick one I guess it has brand recognition.

Cons: Overheats. Big-brother cloud software. Unreliable. Constantly needs to be reset.

Other Thoughts: A family member purchased this router and I'm constantly getting called because their internet stops working. Every time it's because this router has locked up. The plastic case feels very hot, to me. I think it's overheating. It wouldn't be the first Linksys product that didn't manage heat well (or at all). This router is a complete waste of money. Don't bother.

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  • Anonymous
  • 6/28/2015 4:53:30 PM
  • Ownership: 1 month to 1 year

1 out of 5 eggsComplete garbage. 2 in 4 months

This review is from: Linksys EA3500-NP SMART Smooth Stream Gigabit Dual-Band Wireless N750 Router IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: I am in IT and have used LinkSys routers for over 18 years. This router is NOT up to their former 'standards'.

Cons: the first one stopped working altogether 2 months in. Linksys RMA'd it. The new one started dropping connection to cable modem after another 2 months. Sometimes it drops, sometimes it locks up. endless chats to linksys tech support and customer service are pointless. "linksys cares" agent. linksys, check cases: 04907440 and 04890714 and ref:_00D306e4T._50080hmxpa:ref and 04492623.

Newegg customers - DO NOT BUY THIS.

Other Thoughts: Linksys will respond with something pointless below. I have spent hours on phone, chat, email, hold, etc... DO NOT BUY THIS.

Manufacturer Response:

Hi Robert,

We are sorry to hear about your experience with the router and the Support team. We have reviewed all the Support case numbers you provided. It appears that you have not yet contacted our tier 2 Support team about this matter. If you are still experiencing the same wireless connection drops, we request that you contact our 2nd level Support team at your most convenient time for further assistance on your case. You may also inform us over email (LinksysCares@linksys.com) if you would like us to have someone from the 2nd level Support team call you instead. Feel free to contact us anytime.


Regards,

Linksys Support
www.linksys.com

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  • Nathan E.
  • 4/21/2015 10:07:36 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsGreat Router - Horrible Cooling Design

This review is from: Linksys EA3500-NP SMART Smooth Stream Gigabit Dual-Band Wireless N750 Router IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: I have had this router running for the last 7-8 months with 0 problems, never drops net and stays absolutely rock solid. The wifi signal strength is superb, the mobile configuration app is pretty handy. Overall it is a wonderful router to have and works perfectly for what I bought it for.

That being said there is one LARGE catch. I have had this router actively inter-cooled with a home built and designed cooler from day 1 which uses a 120mm fan to force air through it. Without the active cooling this thing would be dropping packets and net like crazy and probably need daily resets.

Cons: Cisco has opted for a sleek stylish design on this router and completely ignored the router cooling. If set flat on its feet the curved top with no vents just pools all the hot air in it. The only vents are on the bottom and sides and the bottom vents are blocked by the board. I have the router sitting vertically and jammed into some thick 4 inch foam with a 120mm fan in the compartment below it to force air through its side vents and out the top. It stays cool to the touch. With proper cooling the router runs flawlessly. But since it overheats within a few hours without active cooling its basically a piece of junk if you don't want to take steps to keep it cool.

The only other con I have is you can not disable the SSID broadcast, but really that's not a big con, its better to have it enabled anyways, but the option to disable it should still be there.

Other Thoughts: I had to active cool the last router of this form factor too by having it sit on a stand that blew a fan onto its bottom to keep it cool as well. I bought this knowing I would need to cool this one too, if you don't want to actively cool this thing in some form or another I would stay far clear.

Again the hardware is very good but only if you can keep it cool.

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  • Anonymous
  • 12/11/2014 1:19:15 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsJUNK!!

This review is from: Linksys EA3500-NP SMART Smooth Stream Gigabit Dual-Band Wireless N750 Router IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: I've had this router in place for 6 months. I'M DONE!!
From day 1 it's been a problem. Dropping connections and the SMART GUI doesn't work.

Cons: JUNK!!

Other Thoughts: JUNK!!

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  • Shawn M.
  • 11/29/2014 3:19:02 PM
  • Ownership: 1 month to 1 year

1 out of 5 eggsJunk

This review is from: Linksys EA3500-NP SMART Smooth Stream Gigabit Dual-Band Wireless N750 Router IEEE 802.11a/b/g/n, IEEE 802.3/3u/3ab

Pros: Cannot really say there is.

Cons: It is junk. The interface is overbearing. It will not hold a consistent connection. Internet would drop and drop.

Other Thoughts: Well after having good Linksys routers over the years I did not think twice about getting a new one after the old one was not going to keep up with newer speeds. I was wrong. I had the cable people out 4 times trying figure out what was wrong with my connection. Linksys tech support is more interested in charging you then fixing it. I would guess because they know it cannot be fixed. I got an ASUS router to be sure and have no problems at all. So I am now stuck with a paper weight.

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Item#: N82E16833124496
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